Trying to set up mail.. will receive but not send

Trying to set up mail.... will receive but not send. Already called internet provider. They said ask Apple.

Hi ...
Mac Pro, Mac OS X (10.7.2), Lion.
From the Lion Help viewer ...
If you can’t send messages
If the Send button is dimmed or you see an alert that your message can’t be sent using the outgoing mail server, you might not be able to send messages. Here are some things you can try:
Make sure the outgoing mail server is specified correctly, as directed by your email service provider.Verify your outgoing mail server
If you try to send a message and a dialog appears saying you need permission, an administrator has limited the email addresses you can correspond with. Click the Ask Permission button.Request permission to send messages
Choose Window > Connection Doctor, and follow any instructions displayed in the Details column. Check whether there is a problem with your outgoing mail server or a firewall, if applicable, or if there was a login failure. If the Connection Doctor indicates a firewall problem:Verify there is no firewall software blocking email traffic on port 25, 465, or 587.Check whether you’re affected by another firewall. This could be either software installed separately from Mac OS X or built into an Internet sharing router, or software administered by your Internet service provider. Contact the appropriate person to find out whether a firewall exists.
You may be able to send messages from only a certain location. For example, if you send messages from school, you may not be allowed to send messages using the school’s outgoing mail server when you’re at home. Or, the email service provider may allow you to send messages but with stricter settings (such as requiring a name and password). Get the information you need from your provider and then change the outgoing mail server settings in Mail preferences.

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Try 'synchronize' under mailbox menu. Have had the same problem sporadically for no apparent reason. Have 3 email accounts set up and sometimes just one of them does this- different one every time. I call the ISP and it is not a problem on their end- and I know that is true because I can logon to the web-based version and see the emails that I am not getting in Apple Mail. Synchronize sometimes has fixed this problem for me.

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Hi, krissycoleh.
Here is the best resource to go through when troubleshooting issues with email.
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http://support.apple.com/kb/TS3276
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Mail Will Received But Not Send

Hi All
I have just got one of the new MBPs. I have synced it using .Mac with the Mail preferences that are on my iMac G5. I can receive mail fine but it won't send any and just times out complaining about the mail server suggesting I try another one.
My G5 is off at the moment as I m away on holiday and bought the MBP while I am away.
All the setting seem OK in Mail / Preferences and I am stumped.
Does anyone have any ideas?
David

You get the same error message with the POP account as well? I assume the outgoing server that Mail complains about now isn’t smtp.mac.com, is it?
Are this POP account and the associated outgoing (SMTP) server provided by the ISP at your current location or by someone else? Note that when you’re not at home, the ISP at that location is usually not the same as the ISP when you’re at home.
In an attempt to fight spam, many ISPs restrict the ability to send using an outgoing (SMTP) server not owned by them, usually by blocking port 25 for all traffic outside their own network, which means you cannot send with an SMTP server not owned by them if configured to use that port number. And it may happen the other way around as well, i.e. the outgoing server itself may look at the IP address you’re connecting from and refuse the connection if you’re outside its own network.
Something that often works is changing the outgoing server port to 587 (or whatever alternate port number the outgoing server listens to) instead of 25 and using some form of authentication in Preferences > Accounts > Account Information > Outgoing Mail Server > Server Settings, but two conditions must be satisfied for this change to work: (1) the ISP must not block that port as well AND (2) the outgoing server in question must listen to that port and accept a form of authentication not based on the IP address you’re connecting from.
Independent mail service providers not tied to a particular ISP, such as .Mac and Gmail, do allow authenticated SMTP access on port 587, which is the reason changing the outgoing server port number solves the problem for them if the ISP doesn’t block that port as well.
The article I referred to in my first post addresses this issue in the case of .Mac, but the suggestions provided there (e.g. using an outgoing server provided by whoever is the ISP at your current location) can be useful in other cases as well...

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One thing you might want to do is search on google to see if they are reporting any issues with mail client usage.
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Most, if not all ISPs block the use of SMTP servers that are outside of their network (or not provided by the ISP) on Port 25. Some ISPs allow the use of an authenticated SMTP server only (such as the .Mac SMTP server) that is outside of the network on Port 25 but some block its use regardless.
Sounds like BT Broadband allows the use of an authenticated SMTP server that is outside of their network on Port 25 and the virgin.net SMTP server must not be authenticated.
Are you accessing an email account and SMTP server provided by BT Broadband with the Mail.app?
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If this doesn't resolve the problem and you are accessing an email account and SMTP server provided by BT Broadband in Mail, select/use BT Broadband's SMTP server to send mail with your virgin.net account which is invisible to all recipients.
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Thanks Spaidr,
That was part of it. I did an end-around by setting up an alternate outgoing (send) server which was the same as the primary, identical settings, name, password. I deselected the primary and used only the secondary. Reboot as you suggested and Voila! Something must have been corrupted in the primary.
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iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
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http://www.apple.com/support/ipad/assistant/mail/
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Or this - Delete the account in Mail and then set it up again.
 Cheers, Tom

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This is a reasonalby common occurance, Apple addresses it in:
http://support.apple.com/kb/TS1307
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Thanks Spaidr,
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Trying to set up mail.. will receive but not send

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