Trying to set up new iPhone to back up from iCloud...HELP Please!
The phone is brand new out of the box. When I try to log in to my iCloud it keeps saying "invalid device while updating mme delegate account". I have succesfully logged into my iCloud account from my Mac. Why would I get this warning!? Thank you!
Not sure why, but when I continued to try, it finally allowed me past that screen. Now, the "Choose backup" circle is just spinning. Proabably 5 minutes now. Any idea if it usually takes this long to find the backups available!?
Similar Messages
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Trying to set up new iPhone5s but cannot backup to iCloud.
After entering my username password just comes up with
Could not Sign In
There was a problem connecting to the server
I have tried shutting down then re trying the process, I am connected to a WiFi network but no joy!
all advice welcomeok, so I have not backed up my icloud as i had so much stuff so now just set up as a new phone and all hunky dory
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New iPhone 5s backed up from old phone cant get KEYNOTE etc
I bought the new iphone 5s and backed it up from my old phone. I went to itunes excited about getting the free apps that they were offering such as keynote and pages etc. Its not recognizing that I purchased the new phone. Help... what do I need to do?
If the old ID is an earlier version of your current ID, try temporarily recreating the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. Now try using your current password even though it prompts you for the password for your old account ID. If successful, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.
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After doing the initial restore function, I'm trying to delete phots from the system. The itures instructions says to click the photos button the unselect photos or albums, but see no photos button. How can I delete the photos to gain some storage space?
1, you can't at the moment, though with iOS 5 in the Autumn, from http://www.apple.com/ios/ios5/features.html#photos :
Even organize your photos in albums — right on your device
2, by removing it from you synced from and re-syncing. Only photos taken with the iPad, copied to it via the camera connection kit, or saved from emails/websites etc can be deleted directly on the iPad (either via the trashcan icon in the top right corner if viewing the photo in full screen, or via the icon of the box with the arrow coming out of it in thumbnail view)
3, the location of the photos that you synced to the iPad should be listed on the iPad's Photos tab when connected to your computer's iTunes.
4, you can copy the photos from your iPad to your computer : http://support.apple.com/kb/HT4083 . You should also be able to delete them from the iPad as part of the transfer process to your computer, and it's then your choice whether to add them to your sync photo list so as to copy them back to the iPad. Copying them to your computer would allow you to organise them into folders and therefore be able to sync them back into separate albums.
5, I don't use Dropbox either. There are some third-party browser apps in the iTunes App Store that allow you to download pages so that you can view them when offline e.g. Atomic Web (the whole page is saved within Atomic Web, it doesn't place a photo into the Photos app)
6, deleting content should help. If you remove an app from your iPad then you also remove the content that it's got on the iPad - so if you then decide to reinstall it back onto the iPad then you will need to manually add back any content that you want in it. None of the Apple built-in apps (including Photos) can be removed from the iPad -
hi,
i'm setting up new iphone from a back up and it's trying to sync all apps, this is going over memory capacity. it's also not bring over any of the music that i had on my old phone, any help greatly appreciated. thanksGeesh - all this information and no one has any clue to this? Not even someone from Apple?
Can someone at least point me in the right direction? -
I am setting up my new iphone 5s using a back up from icloud. Problem arises when asked for Apple id and password the second time for store purchases. It shows my old expired Apple id (my old email address). There is no option to change the id and even when I put in the correct password for the old id (used originally) it kicks me out with the message ""Your Apple ID or password is incorrect" .. this is true as my apple id is wrong but I cant change it. Anyone know what I should do. Dont have access to my old deleted email account. Thanks
Hello jwpg,
Thank you for the details of the issue you are experiencing after restoring an iCloud backup. I recommend the following articles for an issue like this:
iCloud: "Incorrect Apple ID or Password" alert when setting up iCloud after upgrading to iOS 7
http://support.apple.com/kb/TS5207
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I have been trying to set a new voicemail greeting on my iphone 4s but every time i check the 'save' button it says voicemail unavaliable, try again later. Really do not know what else to try. Any help would be greatly appreciated! thanks
Voicemail is a Carrier feature... Contact your Carrier...
But first... Try This...
Close All Open Apps... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430 -
Phone died when on with a Customer Service agent. Now both phones are dead...What do I do now? Trying to set up my iphone 4S and I have no phone to call them back.
I was told I can set up my phone service through iTunes, but I can't seem to figure out where to go at this point. Any help would be greatly appreciated!
Gregwhat do you mean, it died? plug it into the power! :-)
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If I got a new iPhone and backed up the date from the old one, it should show up once the new one is set up right?
And does an "incomplete" status on iCloud mean it can't be restored to the new iPhone?
Help pleaseWhat I mean is still track my stolen one. I don't know if this will make sense to you but I'm thinking that if I restore the back up data on this phone..on my stolen phone it will like forget the icloud account or something and think this phone is the stolen one so when I go to track the stolen one, it will show that phone as the one I have now because I restored the back up from that phone.
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i got my new iphone a week ago. i started using it straight away, before i knew about icloud and that i could sync all my contacts, etc to the new phone. i then turned on icloud for contacts - this worked fine. today i tried putting my music onto my phone. i clicked 'recognise a B's iphone' in itunes - this has synced music and apps. the only problem is that i have lost all my text messages from the last week. the phone is showing old messages from december 2012 only! can i delete these and get my recent messages back??
thanks.
balerina.You did more than sync the new iPhone with iTunes since syncing with iTunes does not include text messages.
The first time a new iPhone is connected to iTunes that is used to sync with another iPhone or iOS device, you are prompted to transfer the backup for the other iPhone or iOS device or set up the device as a new iPhone.
The former replaces all data on the iPhone that is included with the selected backup for the other iPhone or iOS device. The latter does not.
If a backup for your new iPhone was not created with iCloud or if created and has been updated since the backup was transferred from the other iPhone or iOS device, the previous data on the new iPhone is gone. -
While setting up new iPhone 4S, I mistakenly mistyped my Apple ID (email address) so when I go to app store, that incorrect account is revealed. Trying to figure out how to change the Apple ID on the iPhone 4S to correct info. Anyone know how to do this? Thanks in advance for you help.
It is most unlikely your replacement is anything other than new
Refurbs are recycled through the Apple supplier's Factories
I doubt that there has been time for that process and has already been mentioned early failures
are probably checked out thoroughly before being recycled
In any event you would never know the difference between new and a refurb
I have had x2 in past and certainly could not
depending on your consuer laws you can probably get your money back
if you are that concerned -
SET UP NEW IPHONE LOOP!!! PLEASE HELP!
Hey everyone...
Well i have an iPhone with major issues...
It doesn't sync and apps crash etc...
Anyway Apple are sending me out a new iPhone seen as though this has a list of things wrong with it...
Anyway thats fine... Today i thought it would be an idea to back up everything so thats exactly what i did... just before i did this my iPhone froze So i thought i'de plug it into iTunes to restore it.
While doing this i noticed the Set Up new iPhone pop up window - i ignored it...
ANyway so i restored everything etc...
I got a call answered it and everything was normal.
I went to Sync when i was stuck in a continuous loop of "Set up New iPhone"
After doing it 4 times i eventually gave up and rang apple...
They couldn't really diagnose anything...
If this has happened to anyone please let me know as i have alot of data on that phone which i'de rather not loose...
Thanks.... =]
Have a good night... =]
Carl =]Disk Utility MAY or MAY NOT help
It depends on a few things.
1. Is the disk over heating, IF so then you need to wait for it to cool off.
2. If its a bad cable (using a USB 1.1 cable with a 2.0 drive, broken internally, etc) then you may want to try a new cable.
3. If its a file system issue then Disk Repair may fix it but if its serious then you may want to use DiskWarrior.
DiskWarrior has saved my drive several times!
I would recommend trying the following in this order. -
I just got an iphone 6. Not all of my music was on itunes, so I logged in and instead of clicking set up as new iphone I hit restore from backup, thinking it only pertained to the music in itunes. Now my new iphone looks just like my old iphone and has iphone 5 settings. How can I undo and get back to iphone 6 settings?
Settings/Reset/Erase all content and settings...
Recently I had to do the sequence above and when the phone rebooted, it came up as a new phone. -
I'm trying to setup my new iphone and the Apple ID it asks for is my friends old Apple ID that she no longer has access to. How can I fix this so I can use my new phone? The first step asks for my iCloud info but then asks for my friends after I agree to the terms.
The iPhone is new, has never been used. When asked if I want to set it up as a new phone, restore from an iTunes backup, or my iCloud backup I selected iCloud. It then askes for me to sign in with my Apple ID, I then agree to the terms, then it asks for me to sign into my friends Apple ID. She and I have used each other's computers in the past so I assume this is where her information is coming from. The problem is she no longer had that email or Apple ID and has no way of gaining access to it and therefor I am unable to proceed.
I suppose my question is, how can I remove her information from mine so I can setup my new phone using iCloud. Also, I have already checked my Apple ID online and nowhere on my account is her information listed. -
I am trying to update my new iphon 4.at first i got a massege no.14. then i updated apple &tried again but this time got a massege no iphon found. serial no.appears but not a phone no.what should i do?
Sounds like it's hardware issue. The iPhone warranty is based in the original country of purchase. Since it was bought in Korea you will need to ship the phone to someone you know in Korea to be taken in and then they will have to ship it back to you. The cost of shipping will be at your expense.
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