Trying to setup e-mail account

I have been trying to setup my telus e-mail account and message keeps popping up:
Authentication method are not supported by server.
Any idea how to setup?

Are you usig a different ISP than the other stup that worked? If so it's likely Port related.
I have fiddled around with different settings in the account like turning on SSL...
They don't mention that, but...
see J D McIninch's post here...
http://discussions.apple.com/thread.jspa?messageID=9135895&tstart=0
For Verizon, use the following settings:
server name: outgoing.verizon.net
ports: use default ports (25, 465, 587)
authentication: password
username: [email protected]
password: yourVerizonPassword
For the record, Verizon does support connections from e-mail clients. They generally don't know Apple Mail, and they don't support secure sockets layer.

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HT4864 When trying to update my Mail Account Mailbox Behaviours settings, when I try to close the settings pane the following messages occur: Invalid Incoming Mail Server The "Incoming Mail Server" field cannot be empty. The incoming mail server box has p

When trying to update my Mail Account Mailbox Behaviours settings, after making the changes when I try to close the settings pane the following messages occur: Invalid Incoming Mail Server The “Incoming Mail Server” field cannot be empty. The incoming mail server box has in light grey colour: p02-imap.mail.me.com in it and I cannot edit its content. Any ideas what is going on and how to fix it?

Hi all,
Mattreichenbach is probably on the right track here with a reset of settings. I think I've determined the issue has to do with cached account information and inconsistencies for the account name. This seems to crop up when I've changed my password and it hasn't propagated fully to all the servers, devices, certificates, etc.
Hopefully many here are on their way to restoration of service by now but it's clear that a lot of people are having the same issues. Very frustrating and definitely something Apple needs to resolve: incoming mail server field grayed out, incorrect autopopulation of different fields, other unanticipated behaviors. If you're still having issues, though, here's what worked for me...
First, head to the iCloud preferences pane in System Configuration and choose "Sign Out". When I did this it prompted me with a number of "are you sure" type questions about retaining information on my local machine. I chose to delete/remove the info each time simply because it should all be restored by the cloud and I didn't want to risk a massive duplication of my data... I will say, I'm back up and running with no issues so I suspect you can make the same delete/remove choices... But use your own judgment. I don't want you to lose any data (ie.. please use care as you do this because I cannot bear the thought of causing anyone to experience the pain of data loss).
Once you've signed out of iCloud, restart your system. When you get back in, head to the Mail, Contacts and Calendars section of your System Preferences and add your account back by choosing the brushed aluminum "iCloud" button. When it asks for your account name, use your @iCloud.com email address. I am all but certain my issue had started because one of my devices (iPhone or whatever) had been set up with an email alias specified instead of my @iCloud.com address.
Apple, if you're reading through any of these issues (there are TONS of users having this same problem). Take note, that your icloud service somewhat frequently is not responding and yet tells the user that the password is wrong and this prompts people to be changing their passwords unnecessarily. This has happened to me on numerous occasions. Also, I noticed that last week's outage corresponded to a VERY similar outage exactly one year ago to the day. Sounds like planned maintenance to me and I think you could do a better job notifying folks so we're not wasting HUGE amounts of time troubleshooting a problem that we have no hope of fixing.
Hope that helps some of you!
Terry Mullane
Washington, DC

I moved from an old macbook to a new one. I copied all my files onto a hard drive. On trying to setup my mail, i went into documents, microsoft user identities, office 2011 and it shows the database but wont let me select it. Urgent help pls

I moved from an old macbook to a new one. I have installed Office for Mac 2011. I copied all my files from my old notebook onto a hard drive. On trying to setup my mail, i went into my hard drive and accessed microsoft user identities, office 2011 and it shows the database but wont let me select it. Its almost as if the file is there but not accessable. I desperately need to access my old mail. How do I do this? I am fairly confident that I copied all files off my old notebook. Is there a way for me to search for the Database file? Maybe I copied it to a different location? Urgent help please.

Hello mafrerichs and welcome to Apple Support Communities,
Simplest way is to use Target Disk mode:
How to use and troubleshoot FireWire target disk mode - Apple Support
and hook to another Mac and use CCC or SuperDuper and clone your HD to another drive.
You could also pull the drive out of your MBP and use an external USB case or SATA - USB dongle to hook it to another Mac.
"MacBook Pro (15-inch Late 2011),... have a 15" 2012 Macbook pro with 2gb of ram, i7 processor"
That's a little confusing?

I get an error 11556 when trying to setup a new account at the itunes store when trying to setup my ipad. Help!

I get an error 11556 when trying to setup a new account at the itunes store when trying to setup my ipad. Help!

There's some info on your error message number in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

IMAP has replaced POP in my mail on iPad2, IOS 7.1.2, while I was trying to configure a mail account . How do I get POP back?

I Have accidentally done something to lose PO as replaced POP in my mail on iPad2, IOS 7.1.2, while I was trying to configure a mail account . How do I get

Hi soln,
You can change the incoming mail server for an email account by going to Settings > Mail, Contacts, Calendars > Accounts > select the account to change > under INCOMING MAIL SERVER select Host Name > enter the correct name.
See this article for setting up mail accounts -
Add an email account on your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Best,
Brett L

Trying to move my Mail account to my wifes old iPad 2

The good folks at my Apple Store today made sure that they transferred all her apps and files to the new iPad Mini i bought her. I'm now trying to set up myMacBookPro Mail accounts on her old iPad 2 but without success. I started trying with my iMac mail account and received a message that the account name is already in use. I've two other Gmail accounts to transfer over as well.
My plan has been to just use the iPad2 for my net use and my MBP for my photo work. If anyone has any ideas on how to do this I'd really appreciate it.
Thanks!
Dennis

Export makes a mailbox package whihc I thinkis what's need to properly restore on import.
See below for location of export.
For restoring from Time machine here's is the help text for doing so. (I've only done this on individual messages)
I also think if you copy everything in ~/Library/Mail you may be all-right.

I tried several times to setup a mail account with Thunderbird, but next time I boot the computer and start Thunderbird, no account is shown.

I bought a new desktop PC with Win 8.1 and installed Firefox and Thunderbird.
Then, I tried to configure the e-mail account manually (as IMAP) following the instructions provided here: https://support-en.upc-cablecom.ch/app/answers/detail/a_id/22 , but failed to configure the smtp outgoing mail server correctly (I could receive mail, but not send them). Subsequently, I deleted that account. Then, I launched the automatic mail setting tool provided by UPC Cablecom under the link http://www.upc-cablecom.ch/content/dam/www-upc-cablecom-ch/Support/executables/upc-cablecom-email-assistent.exe and it did successfully setup the account, however as a POP3 account. As I was not happy with it, I deleted the POP3 incoming mail server (and lost the received e-mails, of course...) and retried a manual setup. Doing so, I obtained an incoming IMAP mail account plus two outgoing SMTP server (comparing them, I also understood the configuration mistake I had done the first time). I then deleted the manual SMTP server as the automatically setup server worked properly.
In this context, both receiving and sending e-mail worked OK. However, the next time I started the computer, the e-mail account disappeared and Thunderbird asked me to setup a new account again. I successfully set it up manually one more time, but the same problem surfaced again at the next boot, the e-mail account was gone...!
Thanks in advance for your help!
Maxonce

Check what profile is being used.
AppMenu button - Help - Troubleshooting Information - Profile Directory - Open Directory
Your profile folder should open in Windows Explorer. What is the profile location?
Reboot your computer and repeat the steps above. Has the profile folder changed?

Asha 200: Cannot setup IMAP mail account.

Hello
I'm trying to setup an IMAP mail account on Nokia Mail app.
It's a simple and straightforward configuration (or I thought it was), but I'm allways getting an error "Cannot login. Try again later".
I tried the same configuration in Mozzilla Thunderbird and some old Sony Ericsson with sucess.
All other accounts like GMail or Hotmail are working fine. Internet also works
Does anyone has a clue?
Thanks.

Hello:
I've a similar problem with my Nokia Asha 302 because I can connect to IMAP server but the phone don't get the messages after the sync, the phone inbox is empty but there are a lot of new emails un the server.
I'm using an institutional email account that's work using the gmail server utilities but with a specific server address. The same account is accessible using the same IMAP parameters but in another nokia phone (X6) and also in my tablet Toshiba, so, is not a server or configuration problem.
My Asha 302 is up to date with software version 15.09.
Did you resolve your problem?

Cant setup e-mail account after updating the SIM c...

I have a Nokia 6790 Slider and Straight talk deleted my phone number by mistake, they ended up having to replace the SIM card and now my email doesnt work
I Click on my @e-mail address(0), It opens the e-mail inbox screen which is empty. I click back and it goes to E-mall Setup Screen. Then it shows Testing Network Connections Then Contacting e-mail server, then I get a screen with E-mail Provider Icons on it Ovi Mail, Yahoo Mail, Gmail, Hotmail, Other. I click on Other, Then A Getting E-mail Settings small window, then a small window with a place to put the E-mail address. I put in my e-mail address and click OK. Then I get Getting E-mail Settings small window, It does this twice then I get Unable to connect to server, Try again Laterin a small window. This is What I have been getting for the past two weeks ever sense you changed my cell phone number and replaced my SIM card.
Other ways I have Tried
I click on Menu, then the Messaging Icon, Then the Email Icon, it goes to E-mall Setup Screen. Then it shows Testing Network Connections Then Contacting e-mail server, then I get a screen with E-mail Provider Icons on it Ovi Mail, Yahoo Mail, Gmail, Hotmail, Other. I click on Other, Then A Getting E-mail Settings small window, then a small window with a place to put the E-mail address. I put in my e-mail address and click OK. Then I get Getting E-mail Settings small window, It does this twice then I get Unable to connect to server, Try again Later in a small window.
I click on Menu, then the Messaging Icon, Then the Set up Email Icon, it goes to E-mail Setup Screen. Then it shows Testing Network Connections Then Contacting e-mail server, then I get a screen with E-mail Provider Icons on it Ovi Mail, Yahoo Mail, Gmail, Hotmail, Other. I click on Other, Then A Getting E-mail Settings small window, then a small window with a place to put the E-mail address. I put in my e-mail address and click OK. Then I get Getting E-mail Settings small window, It does this twice then I get Unable to connect to server, Try again Later in a small window. I have reset the phone back to factory settings, I even reinstalled the phone software and still getting the same thing. I think the problem is that the old email address is stuck in the phones memory and I cant change it. I wander if you can delete it so i can start all over, you would thing setting it back to factory would have done this, but it didnt.
Keith
Using a Nokia 6790 Slider

@Easttexasdragon
Welcome to the forum!
Have you tried going to http://www.ovi.com/services/ Sign In and go to Account and try making your new number (Primary number) and click on the verify and you should receive SMS with embedded link?
When it tries to verify during mail setup it should then reconcile with device.
Happy to have helped forum with a Support Ratio = 42.5

Nokia c3-00 cannot setup "other" mail account

Hi folks!
I have the problem outlined in the topic name!
I have Nokia c3-00 and, sw 8.63 and mail 2.0.24.
To be precise, I bought it in October. It worked for some time with "other" accounts normally but then one moment it stopped. No phone updates were done in the meantime. E-mail though updates itself automatically on startup and this cannot be blocked.
So, before I had normally 2 independent my own accounts working. One moment it started asking "Authentication required, enter password" in bizarre situations, for instance, when opening another mail.
After it stoped working at all since entering password did not work. I could delete the accounts and also tried to hard reset the phone. Reset, however is not that powerful since on the first run mail insists on updates. I therefore cannot be sure that the version I had a week ago is the same as I have now. I could not block updates by disconnecting from the internet, then mail simply does not start.
SO, NOW mail program always asks only e-mail and password as the intial configuration and then tries to connect automatically, even though no info is collected yet.
There is NO option "next" in the mail account setup (as it WAS before) and there is NO request for extra data after unsuccessful login (as it was mentioned adn worked for someone in another thread).
Very upset. It was one of the most convenient functions of this phone.
BTW, the program SmartMail, which you can buy in the OviStore does not work normally either. So, jsut do not waste your 1 EURO, folks.
And just in case, the server I connect to is mine and is managed by me. I therefore sure hundred percent in the mail settings I have to enter and also sure that notheng has chanegd to the server itself in the last 2 months.
ANY SUGGESTIONS?

Same problem with my NOKIA C3-01 Touch & Type.
I am using:
MAIL
Model version NokiaC3
Firmware versione 06.05
Mail revision 2.2.21
I set up gmail, hotmail, yahoo accounts without any problem.
Since one week ago I was also using 2 accounts from ARUBA (that is an italian provider) but suddendly the program asked me for the password.
I tried to delete the account but I could not put it back again because this new versione of MAIL does not let me type extra data like ports etc. (or maybe I could not find where it is...).
I am very upset about this malfunction.

Camera icon disappears when i setup a mail account

My iphone has 4.2.1 update. every time I set up my work mail the camera disappears. Once i delete the account the camera appears again.
My company mail is hosted in google app so i add my account through exchange to give me full control ( cal,contacts, mail ...etc)
I tried to restore the ios but its the same thing. I cant find any relation between exchange mail account and The camera!!

i do not think I have made any policy regarding the Cameras.
You're not the one that makes the policy, but your company can restrict the camera when setting up a company exchange account, so the question I asked in my first post, which you have not answered is: Have you checked with your company's IT dept?

TS3899 I "cannot Get Mail The connection to the server failed". Have tried deleting my e mail account and adding my account again but same result. Grateful for any suggestions.

I "Cannot Get Mail. The connection to the server failed." Have tried deleting my mail account and then adding again but still no mail. Grateful for any suggestions to remedy this?

I have this problem too. Anyone know why?

Can't Setup My Mail Account As POP3 in Yosemite

In Yosemite mail automatically uses the configuration saved in Apple database of ISP mail accounts. In that database it lists the IMAP configuration for my ISP mail account. I have never connected to my ISP mailbox as IMAP. I have always connected as POP3. After setting up my mail account as IMAP, it doesn't function a well as I would like, so I want to be able to connect back up as POP3, but there is not way to do it because when you set up the mail account it doesn't allow you to choose the POP3 parameters. I've called Apple support but they were no help. There is simply no way currently to manually setup and put in all the email account information.
Yosemite 10.10.1

Delete the account, then add it back. After filling in the 1st screen, hold down the option/alt key while clicking Continue. Fill in the necessary information, then click continue until all screens are filled in.

Why cannot setup new mail account?

I am using Google Gmail for e-mail account. Recently my brother changed Internet providers (Windstream) and for some unknown reason my (Apple) mail application stopped working.
I have reconfigured Gmail to accept IMap instead of POP service. Old previous account shown in my Apple mail service were deleting in order to reset and start everything from scratch. Changed my password in Gmail .. and when I go to Systme Preferences ==> Internet & Wireless ==> Mail, Contacts & Calendars ... entered my full name, e-mail address, and my password ... it just don't accept it ... indicating "unable to verify account name and password"
I have spent several hours trying to make it work but to no avail ...
Will appreciate if someone could give me some advise as to what should be done in order to make my Apple E-mail work again.

Perhaps you were relaying mail through SMTP without authenticating before...?
In any case, as shown in this page, make sure your Gmail settings are as follows (look at the section in bold at the bottom):
Incoming Mail (IMAP) Server - Requires SSL
imap.gmail.com
Port: 993
Requires SSL:Yes
Outgoing Mail (SMTP) Server - Requires TLS
smtp.gmail.com
Port: 465 or 587
Requires SSL: Yes
Requires authentication: Yes
Use same settings as incoming mail server
Full Name or Display Name: [your name]
Account Name or User Name: your full Gmail address ([email protected]). Google Apps users, please enter username@your_domain.com
Email address: your full Gmail address ([email protected]) Google Apps users, please enter username@your_domain.com
Password: your Gmail password
If your client does not support SMTP authentication, you won't be able to send mail through your client using your Gmail address.
Also, if you're having trouble sending mail but you've confirmed that encryption is active for SMTP in your mail client, try to configure your SMTP server on a different port: 465 or 587.

I setup icloud mail account on pc but i can't add it on iphone.

I set up my icloud mail account on pc but i can't add it on iphone

Music is not part of backup.
If you want music on iPhone you need to select them in iTunes then do a sync with your iPhone connected and selected

Trying to setup e-mail account

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