Trying to setup new ipod and get error -9808

first do i need a new account for new ipod when i have one setup already. i'm trying to run 2 ipods the new one gives me error -9808 in store mode so i can not get new i pod to activate

Hello nursedawgjess,
Have you seen this article yet?
http://support.apple.com/kb/TS2753
B-rock

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