Trying to sign in to creative cloud so i can download my new illustrator but signs out

Can anyone help? Is creative cloud just crashing? my brother had the same problem

Are you getting You have been signed out error message, if yes then refer
You are no longer signed into your Creative Cloud applications

Similar Messages

  • I transfer all my data iMac to my new iMac. Creative cloud is damaged. Download a new installateur but it can't work

    Hello
    I transfer all my data iMac to my new iMac. Creative cloud is damaged. Download a new installateur but it can't work

    Transferring applications between machines will not work.  You need to install using installations files.  Uninstall and Try using the CS Cleaner Tool before installing.
    Adobe Creative Suite Cleaner Tool
    helps resolve installation problems for CS3 thru CS6 and for Creative Cloud
    http://www.adobe.com/support/contact/cscleanertool.html

  • Can't reinstall Creative Cloud. Keeps saying I need newer version but when ZI down;load that is the newest version. Any help?

    Creative Cloud disappeared and now wants to download new version which doesn't exist. I tried 9 times. Anyone know how to install a new version. I'ver been using Premiere CC for a year and never ran into a problem like this. Keeps circumventing me back to install latest version which I repeatedly have done.

    Sign out of your account... Uninstall... run the Cleaner...
    -Restart your computer... Sign in to your account... Reinstall
    -using the cleaner after uninstalling and before reinstalling is needed
    -http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
    -http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  • I am trying to sign up for creative cloud as a teacher and the website keeps giving me an error message...

    I am trying to sign up for creative cloud as a teacher and the website keeps giving me an error message: "We're sorry. Something seems to be wrong on our end. Please try again later. If this continues to fail, please contact Customer Support."  Can you help?

    Make sure you have cookies enabled and clear your cache.  If it continues to fail try using a different browser.

  • How can i get a free download, i tried  but its impossible, now, and when i sign up on creative cloud for logging in, said now you are exit .

    How can i get a free download, i tried  but its impossible, now, and when i sign up on creative cloud for logging in, said now you are exit .

    If you have exhausted your free trial period on your computer, even if you didn't actually get to try it, short of wiping and reinstalling your entire system from scratch you're not going to be able to extend the trial period.  If there was a way, there would be people who would take advantage and just never subscribe.
    -Noel

  • Hello I have Adobe master pack. When I try and sign on to creative cloud it signs me out. I have tried the 4 suggestions adobe has and when I try to go to their 24/7 chat the chat is closed.

    Hello I have Adobe master pack. When I try and sign on to creative cloud it signs me out. I have tried the 4 suggestions adobe has and when I try to go to their 24/7 chat the chat is closed. How do I correct this?

    Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC
    Beyond that noboidy can tell you much without proper system info.
    Mylenium

  • A few questions before I buy a new iMac/Mac mini and sign up for Creative Cloud.

    Hello Everyone,
    I am looking to purchase a new Apple computer and sign up for Creative Cloud within the next week and I have a few questions that should be answered before I proceed.
    My wife and I own a business and we will be using the CS6 apps to create brochures, Constant Contact mailings, product package inserts, edit product photography for print and web use, and short HD how-to videos. We are not graphics professionals or power users and wont be doing anything too complicated.
    Any help and answers will be greatly appreciated.
    I will start with the hardware questions first:
    I am trying to decide between the iMac and the Mac mini.
    The iMac is a 2.7Ghz Quad-core Intel core i5 and comes with 4GB of memory that is expandable to 16GB, which I will do for sure. It comes with a Radeon HD 6770M graphics card with 512MB of GDDR5 memory(not upgradable), and a 1TB HDD that runs at 7200RPM. This unit meets the specs required.
    The 2.5Ghz Mac Mini comes with 4GB of memory that is expandable to 8GB, I will also do this. It has a Radeon HD 6630M graphics card with 256MB of GDDR5 memory(not upgradable), and a 500GB HDD that runs at 5400RPM. This unit meets all the spec(I think) except for the speed of the HDD.
    Question: Will the mini run the software without too much of an issue considering the speed of the HDD?
    Question: Will the iMac run the software significantly better to justify the price difference?
    I already have 1 mini(purchased 4 months ago, with the same specs listed above) and will be purchasing a second computer for my wifes desk. If the mini will run CS6 fine, that is great and we can save a few bucks. If my mini will not run CS6 well, I will get the iMac for her desk as she will be doing the bulk of the work in that regard anyway.
    Now a couple of software questions.
    After reading hundreds of reviews and forum posts over the last few days I have seen many people having this or that issue. It seems to me that most of the issues are because of upgrades from Lion to Mountian Lion after installing CS6 first or trying to open CS3,4,5 files in CS6.
    If you want to know what issues have me concerned take a look at just this one forum:
    http://blogs.adobe.com/jnack/2012/07/adobe-cs-apps-mountain-lion-no-known-issues.html
    Similar issues are discussed in the Apple forums as well as many other places around the web.
    I am not a computer professional but I know enough to maintain my systems and keep them running smoothly.
    We do not have any Adobe software installed on my mini and will not be opening any files from previous versions of Adobe product in the new CS6 software. These will be a clean installs on pristine systems running fully updated Mountian Lion OS's on both machines and creating new files from scratch.
    Question: Should I be expecting any issues like the ones I have read in the forums and blogs or are these just the normal things that happen when upgrading to new software with multiple hardware configurations?
    My feeling is that we will not be having too much of a problem due to the clean installs and no files from previous versions.
    Next up, the Creative Cloud(CC) FAQ states that you can install on 2 machines but can't open stuff at the same time.
    Question: Does this mean we can't be using any CS6 apps at the same time or just not using the same app at the same time?
    Example: PS and PS on both machines at same time = No, PS on one and Dreamweaver on the other at the same time=Yes?
    The CC FAQ page says Adobe will add Lightroom 4 later in 2012 while the main CC page lists it as available now.
    Question: Which is true?
    My mini is registered to me, with my name, iTunes account, Apple ID etc.
    Question: Do I need to do the initial set-up of the new machine with all my information to ensure the CS6 suite works on both machines? Do the computers need to be registered(as far as Apple configuration is concerned) to same person for them to work on one CC account or can I install CS6 on any 2 machines regardless of how they were initially set-up?
    This may seem like a silly question but I want to avoid any problems before they happen.
    Well, those are all of my questions at the moment. To anyone who made it this far in my looooong post, Thank You so much for your time. I appreciate your expertise and knowledge and hope that you can help me make this decision.
    Cheers,
    Alex Bogdan

    Alex,
    I'll try and answer your questions as best I can.
    Qn 1 Which Mac.
    Ans:- As I understand it both units will run Adobe CS6.
              Which one really depends on what you wand from CS6. If you are looking for high end demand and performance, then I would go for the IMac
              Your Specs for the Imac are right. However if you buy your IMac straight from Apple there are even higher specs.
              You can get:-
                                  3.4 GHz i7 processor rather than the i5
                                   2GB video card as opposed to a 1Gb video card.
                                   Of course such a model will cost you more.
              In the end it is needs compared with money to spend. That is only a decision you cam make.
    Q2:- Will the higher cost for the Imac justify copst.
    Ans:- Again it depends on what demands you intend to make on the hardware and software.
              But I note you have a business and if that businees expects to high demand and high speedy performance then I suspect the Imac would be more able to provide your needs.
              Again only you will know the answer to that.
    Q3:- Questions about CS6 reliability
    Ans:- I have been with Adobe for way over 10 years.
             Speaking, only for myself, it is the most reliable software on the market.
              It is true that if you look down this form, like any other and I am thinking about the Apple discussions forum, you will find numerous instances of problems.
              Again this is only my opinion, but although all these problems are real for the individuals:-
              First it is not clear why they have the problem e.g. what have they done or not done.
              Second, they are in the minority of the total users using the hardware / software.
              The only problem I am aware of with CS6 is Acrobat X. I understand it has been sorted Adobe, however it cost me so much work I have removed it from my system and reverted to Acrobat 9
              So what I am saying is that there are only two comapnies I rely 100% on: They are Adobe and Apple.
             So if you are happy with my opinion I would not worry about Adobe CS6
    Qn 4:- CS6 0n 2 machines.
    Ans:- Yes you will not be able to run the same program similtaneosly.
               I believe, if it is important that you do run the same program together, that you can acquire a further licience from Adobe to do that.
               You would need to contact Adobe about that.
    Qn 5:- Lightroom 4
    Ans:- Lightroom is now available as part of Creative Cloud.
    Qn 6:- Set up for individual machines
    Ans:- I do not believe you do. Once you have set up your Creative Cloud account you go to the apps site and download the apps for each machine.
              Each machine downloads the apps and your machine and the apps are registered by Adobe.
             Here is something that you may want to know:-
              Because I was so unhappy loosing all the Acrobat data with Acrobat X I ended up deleting Acrobat X
              However as far as Creative Cloud is concered Acrobat X is still on my machine.
              It is not a problem for me because I am happy with Acrobat 9, it fullfils my needs and has not crashed and lost me all my bookmarks.
              However here is the point:-
              Adobe, when there was a problem with Acrobat X requested that no-one deletes the application.
             Though I do not know for certain I believe registration of the apps you have with Creative Cloud are registered with Creative Cloud in their database. Therefore were you to delete an app, it will still be registered with Creative Cloud and you will not be able to download a further copy even though the app is no longer on your    machine.
              Therefore it maybe not a good idea to delete an app when you no longer have a use for it. If you want it back I suspect you will have to contact Adobe Support
    Personal Comment:-
              It is true many unfortunately have had all sorts of problems, including me with Acrobat X.
              That said, Creative Cloud in my view has been a major advance in how Adobe delivers software. I have no regrets with signing up to Creative Cloud and I expect to remain with it.
    Hope all of that goes some way to answering your questions.

  • I can't sign into my creative cloud account

    Hello,
    I just installed creative cloud onto my laptop. I paid for a photoshop subscription and I'm trying to download it, but when I try download Photoshop, it opens my creative cloud but it says, "You've been signed out" when I try signing in, it loads for a few seconds then it tells me I've been signed out again.
    Does anyone know what the problem is and how to fix it?

    Please follow the steps here:
    You are no longer signed into your Creative Cloud applications
    Sign out, Sign in | Creative Cloud Desktop app
    https://forums.adobe.com/thread/1329447?tstart=0
    Please let us know if it worked for you.
    Regards
    Rajshree

  • I'm trying to log into my creative cloud, it accepts my log in info and says I've been logged out. How can I fix this?

    I'm trying to log into my creative cloud, it accepts my log in info and says I've been logged out. How can I fix this?

    Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
    -and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
    And, just in case you ever have this problem...
    BLANK Cloud Screen http://forums.adobe.com/message/5484303
    -and step by step http://forums.adobe.com/thread/1440508?tstart=0
    -and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

  • Trouble signing in to Creative Cloud

    I can't sign in to Creative Cloud, it keeps signing me out as soon as i've logged in. I have tried uninstalling and reinstalling with no luck. Can anyone help?

    Same here

  • Sign up to creative cloud in English

    I am tring to sign up to creative cloud single app photoshop, but because I live in Hong Kong the sign up page opens up in Chinese. How can I get it to do it in English??

    Hi,
    If you are trying to get it from adobe.com then you can change the location and you will be able to see the page in other language depending on your selection for location.
    Please see the screenshot to change the language:
    after clicking on "Change" you will have option to select any of the following:
    -Kapil Malik

  • Unable to sign in to Creative Cloud for Desktops

    Can anybody please help me identify the requirements to be able to sign in to Creative Cloud for Desktops?
    We are supposed to deploy CC within our organization but our desktop security environment apparently prohibits to launch CC for Desktops.
    - Windows 7 Professional 64bit
    - Internet connection via proxy with PAC file
    - CC for Teams
    - CC for Desktops version 1.9.0.465
    - valid Adobe ID (works in unprotected environment)
    - no firewall rules block port 443
    - went through all the documentation available on the net, including
    http://helpx.adobe.com/creative-cloud/faq.html#how-works
    https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    http://helpx.adobe.com/creative-cloud/packager/creative-cloud-packager.html#Site/Port%20in formation%20used%20by%20Creative%20Cloud%20for%20teams%20and%20Creative%20Cloud%20for%20en terprise%20%C2%A0
    http://www.adobe.com/devnet/creativesuite/enterprisedeployment.html
    https://helpx.adobe.com/creative-cloud/kb/proxy-authentication-support-creative-cloud.html
    and the links inside
    Grateful for any help,
    Gerald

    This is an open forum, not Adobe support... you need Adobe staff to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • Photoshop CS6 asks if I want to continue trial although I am signed up for Creative Cloud 1 year mem

    Photoshop CS6 asks if I want to continue trial although I am signed up for Creative Cloud 1 year membership

    I too am having this problem. I believe I have verified the licence, but still keep getting the same error message:
    I've also been locked out of Acrobat, as described by the last user.
    I have the CS6 Cloud subscription and am running Windows 7 professional.
    I am finding this whole situation very frustrating.

  • I am trying to use the trial creative cloud software on a PC windows 8.1 - I've downloaded and removed Photoshop CC 2014 two times - every time I open the file it says there is a problem and it shuts down and closes. I can open indesign and maybe other ap

    I am trying to use the trial creative cloud software on a PC windows 8.1 - I've downloaded and removed Photoshop CC 2014 two times - every time I open the file it says there is a problem and it shuts down and closes. I can open indesign and maybe other apps but photoshop no. Any ideas?

    I don't think I can access the crash report? Excuse the ignorant questions I'm about to make am a relative tech novice.
    Soo - as mentioned every time I open photoshop it crashes - it just says there's an error and the program will shut down and if there's a solution windows will notify me. Then nothing...
    I've tried to look in photoshop files for the detailed crash report & the system event viewer but cannot find a file with those names. I've also looked in the windows files for files with those names but cannot find them either - so I don't know where to look.
    Any guidance would be great.

  • I'm getting error 205 when trying to install ID with Creative Cloud on Windows 7. Help please.

    I'm getting error 205 when trying to install ID with Creative Cloud on Windows 7. Help please.

    Creative Cloud Help / Error downloading Creative Cloud applications
    http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html

Maybe you are looking for

  • HP LaserJet P1102w & Mountain Lion Wireless

    I just bought  a brand new HP LaserJet P1102w and cannot connect it via wireless to my Mac at all. I'm running Mac OS 10.8 with the latest software updates. I have already downloaded and installed the latest software and firmware directly from the HP

  • I upgraded to mountain lion and now iMovie dose not see my Canon XHA1 . Can anyone help?

    I upgraded to mountain lion and now iMovie dose not see my Canon XHA1 . Can anyone help?

  • Do i need to start looking elsewhere...?

    Hi All, Something has been bugging me for the last year or two and that's the Portal and ABAP. I've been involved in Portal technology for the last 6 years and enjoying it. I've been in development, administration, and going through the ups and downs

  • Taking RMAN backup in 3 files

    Hi all, I took backup of Datafiles , archivelog files and controlfile through RMAN. Now, i want 3 backup file will created as a output of RMAN operation. It would be : 1 backupfile for all the datafiles 1 backupfile for all the archivelog files 1 bac

  • Why is my apple tv unable to set network time?

    How do I get it to correct this? I have rebooted ATV and also my router (which I unplugged everything from the router). I recently had a long term power outage in my area. (5 days)