Trying to sign into my account, it cannot sign me in and it gives me error message 5002

HELP. when trying to sign into my account, it tells me it cannot sign me in and it gives me error message 5002

go to
https://iforgot.apple.com/password/verify/appleid?language=US-EN&returnURL=https ://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa&app_id=93&app_type=ext
and anter your apple is and then go to your main id and reset

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