Trying to sign up for onlive trial but...............

Anybody make sense of this message?
We have been unable to match the details you entered. Please check them and try again.
Please note - if you have recently become a BT Broadband customer, please try again in a few days as it may take us a little longer to check your line is suitable for OnLive.
Not a BT Broadband customer? You can only register for an OnLive account with us if you get your home broadband from BT. Find a BT Broadband package that suits you.
Problem with that is I am a BT broadband customer.......................

Hi Semple35,
Welcome to the forum. Sorry to hear you have had a few problems signing up to the Onlive offer. As long as your the BT account holder and have BT Broadband and your speeds match the minimum speed required you should have been able to sign up.
If you send me in your details using the link found in the "About Me" section of my profile, I'll look into this for you.
Thanks
Paddy
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

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'''bold text'''
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Trying to sign up for onlive trial but...............

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