Trying to start Photoshop Photography Program

I'm trying to subscribe to the Photoshop Photography Program.  I have a working copy of Adobe CS3 and have registered it online.  When I try to subscribe, Adobe says that I don't qualify.  What is wrong?

Only Photoshop CS3 (or CS4 or CS5 or CS6) full retail standalone version qualifies.
Suites, Educational versions and Volume Licenses do not qualify.

Similar Messages

  • Trying to buy Photoshop Photography Program

    It hung up on the payment confirmation page and it does not show up in my account nor does it show up on my credit card.

    After 2 hours with a totally useless chat session, I was able to sign up on my own. Chat even disconnected on me after claiming it was my credit card companies fault who told me Adobe never even submitted a charge to them. The agent had 5 minute times between responses and disconnected me after waiting one minute for a responce from me. I may have to rethink this after the very poor customer service from Adobe.

  • Trying to switch to the Photoshop Photography Program

    Since i'm a CC member already having Photohsop CC and paying £17.58/month, i'd like to switch to the Photoshop Photography Program as i'm a photographer and Lightroom can be amazing for me.
    When i try to submit my request it says to contact the support, so here i am .
    What should i do?
    Thank you

    Hi Lucapisanu,
    Welcome to Adobe Forum,
    Yes, you can buy Photography CC, For a limited time, you can join a special Creative Cloud plan. It includes access to Photoshop CC and Lightroom 5, plus feature updates and upgrades as they are available, 20GB of cloud storage for file sharing and collaboration, and a Behance ProSite. And it's just Rs499.00/month when you sign up for a one-year plan, but you need to join by March 31, 2014.
    https://creative.adobe.com/plans/offer/photoshop+lightroom,
    Please contact Adobe at http://adobe.ly/yxj0t6 to get the present order canceled by providing the new order number, you will not be charged any cancellation fee for the old/existing Order.You can inbox me the new order to cancel the old one without penalty.
    Regards,
    Rajshre

  • How to change from Photoshop CC to Photoshop Photography Program?

    Is it possible for me to do this change? I don't mind to get tied for another year.
    Please let me know. Thanks!
    P/S: I saw some support staff has been helping to cancel the subscription for Photoshop CC and allow them to subscribe the Photography Program, can I have the same treatment as well? Thanks!

    Well it’s not easy it seems. Some got help in two minutes others, like us, nothing?????
    Perhaps it only works in the USA not in Europe?
    Regards
    Jean-Luc.
    Verzonden met Windows Mail
    Van: M Angus
    Verzonden: vrijdag 29 november 2013 18:20
    Aan: Pick Axe Photoworks
    Re: How to change from Photoshop CC to Photoshop Photography Program?
    created by M Angus in Adobe Creative Cloud - View the full discussion 
    Hello, same here too. How do I change to the Photoshop offer.
    I have been trying to speak to Customer Services for 2 days now - despite promise to call me back I am still waiting. (At the time of writing I', listening to that damned musak - waiting waiting....)
    Cheers
    Magnus Angus
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5885361#5885361
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  • Successful Switch From Single CC to Photoshop Photography Program

    Today's the last day to sign up. Use Adobe Chat. Open 24 hrs. day, 7 days. Don't bother with the telephone. Clearly write out your situation, and what you want done. Save the chat dialog, in case you need it later. Look for and save the email confirmations. Here's what worked for me: "I purchased Photoshop CC August 12, 2013 (order # AD0089-----) for $9.99 per month for one year. Since that date, Adobe has offered unlimited $9.99 for the Photoshop Photography Program, which includes additional software. Has my account been upgraded to that newer program? If not, can you please do so? Thank you!"  In my case, the Adobe chatperson was probably juggling multiple chats at the same time. He cancelled my existing CC. Provided me the link to sign up for the Photoshop Photography Program. I signed up, and paid. I received two emails–1. canceling the old  (Your Creative Cloud membership has transitioned from Paid to Free), and, 2. confirmation of the new subscription (We received your payment - thank you! Here are the details about that order for your records). Success.

    Well it’s not easy it seems. Some got help in two minutes others, like us, nothing?????
    Perhaps it only works in the USA not in Europe?
    Regards
    Jean-Luc.
    Verzonden met Windows Mail
    Van: M Angus
    Verzonden: vrijdag 29 november 2013 18:20
    Aan: Pick Axe Photoworks
    Re: How to change from Photoshop CC to Photoshop Photography Program?
    created by M Angus in Adobe Creative Cloud - View the full discussion 
    Hello, same here too. How do I change to the Photoshop offer.
    I have been trying to speak to Customer Services for 2 days now - despite promise to call me back I am still waiting. (At the time of writing I', listening to that damned musak - waiting waiting....)
    Cheers
    Magnus Angus
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5885361#5885361
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/5885361#5885361
    To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/5885361#5885361. In the Actions box on the right, click the Stop Email Notifications link.
    Start a new discussion in Adobe Creative Cloud at Adobe Community
    For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.

  • I purchased and installed the Photoshop Photography Program last year but my computer crashed and now I need to re-install it again...can someone help?

    I purchased and installed the Photoshop Photography Program last year but my computer crashed and now I need to re-install it again...can someone help?

    Hi Sangeeta,
    For a fresh download on a new hard drive, it's best to start with the CC desktop app. Sign into adobe.com and download it here: creative.adobe.com/products/download/creative-cloud
    You can then launch the desktop, sign in and download PS & LR.

  • Photoshop Photography Program incorrect price?!

    Hello, to start off positive, I'm VERY happy that Adobe decided to make such a Photoshop Photography Program
    Now, the negative: I'm irritated because, as usual, per the statements before the release it said that the price will be 9.99 USD for EMEA non-EU countries. In Switzerland it costs 14.04 CHF (Swiss Francs) which means ca. 15.37 USD. Switzerland is an EMEA non-EU country. The same was stated on the Swiss Adobe site (9.99 USD). Swiss VAT is 8.00%.
    So per my calculation 9.99 USD + 8% = 10.7892 USD which is 9.86 CHF.
    9.86 CHF to 14.04 CHF, that means I would be paying nearly 50% more than was stated.
    If this is not how it Adobe works then they should, from now on, write European Union (including Switzerland) and EMEA non-EU (except Switzerland).
    Here the offer from both sites:

    Hi ray
    I know this doesn’t really help you but Adobe have always used pricing differentials for each separate market, claiming that the cost of doing business is higher than in the US. So we have traditionally paid more in Europe vs. the dollar. Also Adobe delivers on-line products across Europe from the Republic of Ireland where VAT is charged at 23% not 8% as in Switzerland. It looks as though this latest offer allows qualifying customers to lock in a 50% discount compared with the single app pricing, whilst membership is maintained.
    Currency
    CHF
    GBP
    EURO
    US$
    CC Complete
    70,20
    46.88
    61,49
    49.99
    Single App
    28,08
    17.58
    24,59
    19.99
    Photo Program
    14,04
    8.78
    12,29
    9.99

  • Not qualified for Photoshop Photography Program

    I just went on adobe site and entered my serial number for my Photoshop cs5 extended and it said I was not qualified for the Photoshop Photography Program at 9.95 mo--I also own lightroom 5
    Please advise as I read it was for owners of an existing cs3 or higher

    peter at knowhowpro wrote:
    Adobe's educational licenses have never been upgradeable. Typically they're sold at a great discount. You probaboy can buy new full educational licenses at educational discounts, if you qualify as a student or educator.
    Adobe's recent, perpetual license upgrades - such as, to Photoshop CS6 - have accepted a student license as a qualifying product. Not the suite license since that is a completely different product, but student versions of Photoshop.
    That acted as the affordable entry point, for people who might manage a commercial upgrade, but not an initial commercial-price purchase at many hundreds of dollars. Otherwise these people were never realistically going to become commercial software users, so were never going to contribute any real revenue to Adobe going forward within the perpetual license model.
    The Cloud offerings can now be considered as the affordable entry point instead, IMO, given that they don't involve any large lump-sum purchase at the start. You can be up and running, for the expenditure of your first monthly payment only. Even a year's commitment is much cheaper than buying a perpetual license, and comparable to buying a commercial upgrade under the perpetual license model.
    So, a person who does not possess any commercial license for the software, only an academic one, is only disadvantaged in that they fail to get this discounted membership.
    But AFAICT this discounted membership is given on the strength of having in the past shelled out a lot of money buying a perpetual license. Someone who has not done that, IMO should not feel aggrieved at missing out on this particular discount.
    It is specifically not aimed at them. I read it as a goodwill gesture / incentive / sop to other people, who have got to this point much more expensively, than this hypothetical student will have done.

  • Photoshop Photography Program And Behance Prosite

    Hello, I currently have a Photoshop CC subscription and would like to take advantage of the Photoshop Photography Program. So if somebody could help me switch over to that, it would be great. What I'm wondering though, is if you cancel my current subscription so that I can switch over what will happen to my Behance ProSite? Will it still be there when I start the new subscription? I've put a lot of work into it and I don't want to have to restart it from scratch if I can help it. Thanks.

    Unless Adobe has made significant changes to Behance since acquiring it, your account should simply "hibernate" during a subscription lapse. Hopefully someone from Adobe can verify this for you.

  • Can´t install the photoshop photography program

    Hallo!
    I can´t install the photoshop photography program on my imac. I can sign in to the website and my account, but when I try to install the program, my adobe id is not working. Tried  to set my firewall off but it´s not working anyway...
    /Jenny

    Jenny if you are being prompted to enter a password during the install process then it is likely you are being asked to enter your adminstrator.  You can find more details on how to install the Adobe Creative applications included with your membership at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.

  • How to join Photoshop Photography Program offer ?

    Hi,
    I have tried to join the Photoshop Photography Program Offer ($9.99) without any luck.
    Does it not available to my country Indonesia ??
    Everytime I hit the sign in button it always bring me to the download page.
    Can you give the explanation on how to join the program ?
    Thanks.
    Regards,
    Iwan

    Hi IwanS,
    Please refer to the below mentioned links to purchase the Photoshop Program Offer and availability:
    http://blogs.adobe.com/creativecloud/introducing-the-photoshop-photography-program/
    http://www.adobe.com/content/dam/Adobe/en/products/creativecloud/cc/pdfs/cc-availability-m atrix.pdf
    Regards
    Gurleen

  • How do i cancel my Photoshop Photography Program

    Hi All
    I have been trying to figure out how i cancel my Photoshop Photography Program and seem to be stuck in a loop. I log in and go to manage then cancel my account and it pops up please contact customer care, i then click this link and it takes me to a webpage that tells me how to do it and i navigate through and click the cancel my account and it then says contact customer care then shows me how to do what i just went through and so the loop continues.
    Anyone from customer service monitor this forum? If yes please tell me how to cancel my account?
    Regards
    Trevor

    Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  • I didn't got my serial code for Photoshop Photography Program

    I bought the Photoshop Photography Program, And i didn't got the Serial number, I already paid, what do i do now?

    Cloud programs do not use a serial number... you log in to your paid Cloud subscription to download and activate programs
    Link for Download & Install & Setup & Activation problems may help
    -Chat http://www.adobe.com/support/download-install/supportinfo/
    OR
    http://www.adobe.com/products/creativecloud/faq.html
    http://helpx.adobe.com/creative-cloud/help/install-apps.html
    http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
    what is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
    Cloud Getting Started https://helpx.adobe.com/creative-cloud/topics/getting-started.html

  • How do I upgrade from Master Collection 5.5 to Photoshop Photography Program

    I have valid serial numbers (i.e. I purchased the products) for Master Collection 5.5 and Design Premium CS4. I have tried using these for the Photoshop Photography Program but neither of them are accepted. Any ideas?

    Did you register the products?  If you click on the red adobe icon above and go to my stuff/programs are they listed?

  • How to upgrade from the current Photoshop Photography Program to the full Creative Cloud student?!

    How to upgrade from the current Photoshop Photography Program to the full Creative Cloud student?!
    In the account section it just gives me a full version (the one for 65€)

    Start here https://creative.adobe.com/join/edu
    One Year Intro Price http://forums.adobe.com/thread/1448933?tstart=0
    http://www.adobe.com/products/creativecloud/students.edu.html
    http://www.adobe.com/products/creativecloud/buying-guide-education.html
    http://www.adobe.com/education/students/student-eligibility-guide.edu.html
    ID Proof http://www.adobe.com/store/au_edu/academic_id.html

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