Trying to stream a QT video on the web but audio does not play

I've created an hour-long .mov exported out from FCP using QT conversion. I've saved the file to our sever but when you click the link on the web page the video plays great but there is no audio. When you go directly to the file on the server and open it, it plays just fine. Is this an export issue or a server-side issue?
G5 Mac OS X (10.3.9)

I am exporting out as a QuickTime Movie format with H.264 compression. I've selected prepare for internet streaming and chose Hinted Streaming. It asks if you want it Optimized for Server or Make it Self-Contained. I've actually done it both ways and I can't tell any difference. We are playing the clips through QuickTime Player. Our server is a Windows 2003 R2. I talked with our IT guy about this and he seems to think that it possibly has something to do with the way I have the bit rate set up. Honestly, I am just using the default rates because I have no idea what to set them at.
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Trying to stream a QT video on the web but audio does not play

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