Trying to Submit an App to Vendor Portal. Can't get it to work.

HI,  
I've spent about 14 hours trying to submit an App to the Vendor portal.   Running FIrefox 3.0.19 on Windows XP, SP3.  Seems the push-buttons and forms just won't work.  I've updated to the latest JRE 6.0.250.10 runtime, and still no luck.
Several folks reported this issue back in 2011 on other developer forums.  Solution then was to use latest IE9,
with the upgrade to latest Java Runtime 6.   Is IE9 the only browser Vendor Portal works with?
FOr example, I can log into the Vendor Portal (ver. 4.0.1.3, i think, as of now, 24Sept2012), and update fields such as address, name, etc.  But if I try to upload a 480x480 logo, it just keeps reporting "Invalid logo file" (or whatever the red error message is).  And, when I press the button to do the "Add Rating" on the app description screen, I get
all the radio buttons, but when I click submit, the form disappears, (without indicating any update - ie no green
"G" for General Audience).   Attempts to press "Next" to get to next page, report that "Rating has not been added"
and must be added.
SO, I am stymied.  I even tried the browser on the PLaybook, and even it will not allow a 480x480 logo file to be
uploaded successfully.
Is the Vendor Portal disabled?  My Firefox+WinXP(sp3) platform is used to connect to numerous secure
sites, and has all the features enabled to allow secure uploads, and Java/Javascript operation. 
This is a remarkably difficult process.   Any suggestions?  Is there a Linux flavour combo that might work, or is
the Vendor Portal not online right now, for app submission?    Thanx for any info...
- Rus

More details: Trying to add a logo picture, using Vendor Portal website version 4.0.3.1.   I have confirmed,, using three different graphics packages, that my logo picture is 480x480 pixels.   Latest attempt is using Firefoix 13.0.1, from a MacBook Air!   (Bought in June 2012, latest Firefox.. all new code, latests JRE, etc.  This platform works everywhere folks... )   Attempts to load a logo .jpg file fail, with a message "Please Select valid logo".  
This is the Vendor Portal for adding Playbook Apps, and managing Vendor accounts.  Pretty important thingy, no?
Website URL is: https://appworld.blackberry.com/isvportal
Been trying for two days to add a logo-picture, and the details of a completed app.   Anyone minding the store on this?? Anyone got any suggestions?   If I can determine what the problem is, I will post my solution here.   It occurs to me that this must be possible, somehow, no?
- Rus

Similar Messages

  • Just downloaded Sales Call Manager App...I can't get it to work on either my Iphone 4S or My Ipad 2?

    Downloaded the App Sales Call Manager. I can't get it to work on either my Iphone 4s or my Ipad2? Can anybody advise how to fix or even get back my money that i paid for it?

    Contact the app developer for support. A link to their website will be in the apps description in the AppStore.

  • TS1702 I bought an app for smileys, etc. can't get it to work on iPad or iTouch. Any suggestions? Other than just suck it up!

    I bought an App for smileys, etc. doesn't work on iPad or iTouch. Any suggestions?

    They said that there shouldn't be any reason for it not to work. I bought it off ebay and the previous owner used it on the same devices that I am

  • I have a Macbook (original 1.1) and it's in good condition. However, the mouse -selector- doesn't work. I can't click on anything. I've tried to reload the DVD and I still can't get it to work. Suggestions??

    I have done the following:
    1. Turned it on. Workes fine, screen comes up, programs appear to load normally.
    2. Can drag the pointer on the glass touch pad, but cannot click at all. So cannot select ANYTHING. Not ANYTHING.  The only thing I can do is turn the power button off and on. 
    Things I have tried:   Plugging an external mouse in.  Display response: does not recognize the keyboard, however the pointer does move with it.  However, still, cannot select or accomplish anything with Enter.
    Please help! There definitily is a click when I touch the mouse button below the glass, but maybe it's the battery? I don't know. Please advise.  I have the set up discs but without being able to click select, I can't reinstall.

    Can you play the song in iTunes?
    If you can't the song file is probably corrupt and needs to be replaced.

  • We have been trying to download Icloud on my MacPro. Can't get it to work.

    We get to the page where you are to down load the Icloud but it will not let me down load. We upgraded my computer and still can't download. Icloud wouldn't recognize my Apple password and username??

    My husband tried to up grade my Mac to what is required and I thought it had worked
    Tried how???  What exactly did he try???  What version of Mac OS are you running now???
    I also saw where some who upgraded to the 10.8 are having a lot of problems with their MacBookPro now.
    What else would you expect on a forum for technical issues???

  • I need help changing my credit card details so that I can use the App Store but I can't get it to work

    I need help updating credit card. Details as its not sllowing me to get any apps

    Accepted forms of payment  >  http://support.apple.com/kb/HT5552
    Changing Account Information  >  http://support.apple.com/kb/HT1918
    If necessary... Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • TS3212 Tried to dowload and install ITunes multiple times-can't get it to work

    I have followed instructions to take out ITunes then download-won't install message MSVCR80.dll missing-can you help??

    Try VLC player. You won't really need anything else.
    Download here.

  • Trying to install the App - find my iPhone but keeps getting the message cannot download at this time.

    Trying to install the App - find my iPhone but keeps getting the message cannot download at this time.

    Thx, I finally figure out what I had to do to get it to download, just don't like that it is taking so long to download on the iphone from computer. But thx again for that advice, so far it is working.

  • I have tried to download an app on my itouch but am getting an error message itmm. Is there a solution to fixing this. Thank you

    I have tried to download an app on my itouch but am getting an error message itmm. Is there a solution to fixing this. Thank you

    Seems to be a day long problem Apple is having concerning updates, mainly for ipod and pads.  So the solution is just wait it out.

  • Greetings, I have an iPod Touch, that I recently tried to access the apps store. I can't enter my password, due to not being able to switch the keyboard to lower case letters. I tapped on the arrow up button, and it makes a click sound, but the letters do

    Greetings, I have an iPod Touch, that I recently tried to access the apps store. I can't enter my password, due to not being able to switch the keyboard to lower case letters. I tapped on the arrow up button, and it makes a click sound, but the letters do not change. Am I doing something wrong?

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.

  • I don't know how it happened but my camera was deleted,i tried downloading it from app store but i can't find it there,i tried downloading other photography app but it didn't work for it says my device has no camera.how can i get my cam back?

    i don't know how it happened but my camera was deleted,i tried downloading it from app store but i can't find it there,i tried downloading other photography app but it didn't work for it says my device has no camera.how can i get my cam back?

    Default apps are part of the iOS and cannot be deleted.  Search all home screens and all folders and/or search for it with Spotlight, that will tell you what folder it's in.
    Also check Settings > General > Restrictions to see if it has been restricted.
    If not found, Settings > General > Reset > Reset Home Screen Layout.

  • Trying to connect 2010 Mac mini to alba hd tv but can't get it to work, any theories?

    Trying to connect 2010 Mac mini to alba hd tv but can't get it to work, any theories?

    Welcome to the Apple Community.
    The iPad 1 is only able to do basic AirPlay, many providers of programming have blocked their apps from working with AirPlay.

  • I am trying to setup my ipad 2 but I can't get back to the wi-fi connections section.  How do I get there, nothing is working.

    I am trying to setup my ipad 2 but I can't get back to the wi-fi connections section.  How do I get there, nothing is working.

    The Wi-Fi connections section is in Settings > Wi-Fi
    If the home screen is not visible tap the Home button, the button on the front of your iPad that has the rounded square in it. Once you reach the Home screen swipe through the screen of apps until you find the Settings app. Tap Settings and go to Wi-Fi.
    If your iPad is completely non responsive, try a restart.
    Press and hold the Home button and the Sleep button simultaneously ignoring the red slider. Keep holding until the Aple logo appears and your iPad will restart.
    The sleep button is on the side of your iPad on the side opposite from the Home button.

  • After years of owning all things Mac, I am finally trying to use iChat, and can't get it to work. I see my buddy, but all I can do is send a message--the video and audio chat icons are gray, as is inviting to a video chat under Buddies.

    After years of owning all things Mac, I am finally trying to use iChat, and can't get it to work. I am using gmail, and I see my buddy (no camera icon next to her name), but all I can do is send a message--the video and audio chat icons are gray, as is inviting to a video chat under Buddies. My buddy has the same problem as I.  We are able to do video chat through gmail, but I had hoped to use iChat.  I am using OS 10.6.8, iChat v. 5.0.3.  What am I missing?

    HI,
    iChat will Video chat to another iChat in a Jabber Buddy List (Google run a Jabber server for GoogleTalk)
    However it will not Video to the Web Page login to iGoogle or the Web Mail Page login.  (where people can Google Chat as it were in a  Web Browser).
    Nor does it video to the Google Talk Stand alone app for PCs or any other Jabber apps on any platform.
    iChat uses a connection Process called SIP (Session Initiation Protocol) which is also used by other VoIP devices.
    Jabber/XMPP invited the Jingle Protocol for Jabber Applications.
    Google have included this in their Standalone app and the Plug-in for Web Browsers on both PCs and Mac (you can get this as a Standalone Plug-in or as part of Chrome)
    More on this here  This article has been changed several time in the recent months.  It now claims a greater involvement by Google in writing the Jingle Library (Although now Google's version does not work with the others)
    This tends to mean that using the web Login to Google to Chat also cannot video chat to other Jabber apps that are using Jingle.
    If your Buddy is using iChat then check the Video Menu has two items to Enable Camera/Video chat and Microphone/Audio chats are ticked.
    In the View Menu the Show Status Items should be ticked (Selecting them toggles the tick and the function On or Off)
    It could be Internet speed but at this stage I would doubt this at this stage.
    10:27 PM      Saturday; January 21, 2012
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • When i tried to download iOS8 on my iPad Mini it told me that I needed to connect my iPad to iTunes, I have done that and now it says I need to restore my iPad. How can I get my iPad working without losing everything on my iPad?

    When i tried to download iOS8 on my iPad Mini it told me that I needed to connect my iPad to iTunes, I have done that and now it says I need to restore my iPad. How can I get my iPad working without losing everything on my iPad? I don't want to lose my apps and photos!
    Help would be much appreciated!

    If you are getting the connect to iTunes screen then it's too late to take a new backup and/or copy anything off it. Prior to starting the update did you take a backup, either to the cloud and/or to your computer's iTunes ? If not then have you recently taken a backup that might have your photos and apps content/settings in it ?
    As long as the apps are still in your country's store then you should be able to redownload them via the Purchased tab in the App Store app (and the Purchased link under Quick Links on the right-hand side of the iTunes store homepage on your computer's iTunes), and if the apps store their content on a server/cloud service then you might be able to get their content back from that - if they store their content on the device then you will need to have a backup.
    For our photos you could try doing a search for programs that claim to be able to recover content from a device - I haven't used any so I can't suggest one.

Maybe you are looking for

  • How do I change my personal info under the apple ID?

    How do I change my info under my apple Id. I changed my email and someone out in the WWW used to have that email on here. Now when I logg on they have my name as the previous person and not me.

  • How One EP Portal will connect the 2 Different System(ECC Europe,China)

    Hi Friends, I have one more doubt on Multi region Functionality. Here we are using single EP Portal. Depending up on user we are able to connect to the ECC System. Ex: Here we are using 2 ECC Systems( ECC Europe and ECC China). In Portal ECC Europe i

  • MIRO Down Payment for PUrchase order ********* Exist

    Dear all, I have made PO with three line items in that third line item i have done the down payment. i have made GRN and done Invoice for all the three line items. My question user is again doing the miro for the same particular po. Now system throwi

  • Why doesn't Energy Saver work?

    My Screensaver is set to run after 15 minutes no activity, with Display Sleep set for twenty minutes, but Display Sleep does not happen. The Screensaver just keeps running for hours. Can anyone explain this?

  • E-mail audio

    Hi, sorry about the dumb question, but I've used the keyword search in iTunes, Quicktime, and Tiger and I still haven't found a thread. How do I e-mail audio clips that are 30-60 seconds in length? The files I'm wishing to mail are .aif at about 10-1