Trying to subscribe to creative cloud as a student

I am trying to subscribe to creative cloud as a student it keeps saying- "payment system unavailable try later"
I tried calling the number provided said it would take 27 to 35 minutes for me to talk to someone.
Is there a way i can just do this online i don’t have the time to sit on hold for over half an hour.

Hi MICApepper,
Sorry to hear about your difficulties. I know we have been experiencing some minor issues with our store today. Maybe try again tomorrow?
-Dave

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Trying to subscribe to creative cloud - fail!

I am trying to subscribe to creative cloud - "tells me payment system unavailable try later"
Have tried dozens of times - any ideas?

Please email me your Adobe ID at [email protected] We will investigate and get the problem resolved.
UDATE
This issue was resolved via email exchanges with the customer.

I keep getting the same error when trying to subscribe to Creative Cloud

Hello,
I've tried several times to subscribe to Creative Cloud and everytime I get an error when I try to confirm the subscription.
I tried it yesterday and today on two different computers and got the exact same message :
"We're sorry, but we're having trouble processing your order. Please come back and try again later. To finish your purchase immadiately, please call us at +1 800-585-0774. If you're not in North America, you can look up a local number here."
I also tried to contact the phone number 08 05 77 00 77 (French one) but can't reach anyone...
Any idea on why this happens ?

Hi LRQDO
Sorry to hear you're having issues.
If you could send me a private message with a contact phone number I can arrange for our Sales team to contact you to assist.
Kind regards
Bev

Issue while subscribe the Creative Cloud!

Every time I'm trying to subscribe the Creative Cloud complete subscription, i get a message that CC is not available in my "country (China)". But in fact, I am living in Germany. So i really don't know why adobe thinks i am in China! In my account is the right country deposited. Anyone an idea? Thx

Unfortunately, the country registered with you Email ID is China, you can get it rectified by following :
Change the country associated with your Adobe ID
Other reference is : https://forums.adobe.com/thread/1422021?tstart=0
In case the issue does not get resolved, please contact Adobe Support.
Regards
Rajshree

Can't subscribe to Creative Cloud

I've been trying to subscribe to Creative Cloud for the last couple of days as my 30 day trial comes to an end today. For some strange reason I cannot check the box to agree with the T&C's, and clicking on the "Accept Terms & Conditions" does not result in anything.
I've tried clicking every link on the page and nothing will allow me to move past this step. I'm based in Malaysia if that makes any difference. Any help would be much appreciated.
Bryan

Since this is an open forum, not Adobe support... you need to contact Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

I subscribed to Creative Cloud, but it's telling me I'm in Tryout mode

I just subscribed to Creative Cloud. I downloaded a bunch of apps. Tried them all out. All was well.
But then I opened After Effects CS6 and it was telling me that I was in a Trial mode. Huh??
I then opened Adobe Illustrator CS6 and it's the same thing. What's going on?
The only thing I can think of is: I logged into my office computer (I did this at home so far) and downloaded from there as well.
Is it because I was signed in on my work machine that now my home machine is suddenly in trial mode?
I didn't have any of the applications opened in more than one place.
What's going on?

I think I have found a solution.
Resetting the HOST file with this applescript:
display dialog "Warning!! You are about to change your HOSTS file back to factory default. Click OK if you want to proceed and click Cancel if you want to abort now."
if (button returned of the result) as text is "OK" then
do shell script "echo \"##
# Host Database
# localhost is used to configure the loopback interface
# when the system is booting. Do not change this entry.
127.0.0.1          localhost
255.255.255.255          broadcasthost
::1             localhost
fe80::1%lo0          localhost\" > /etc/hosts" with administrator privileges
else
quit
end if
Worked for me!

Hello Adobe team.¨, Hello Adobe team. I am trying to delete my creative cloud program since about 2month but i'll get no answer. Please delete my account because I don't need it anymore. please do it as soon as possible. greetings Timea-Luana Panier

Hello Adobe team. I am trying to delete my creative cloud program since about 2 months. I want to delete this because I don't need it anymore. STOOOP IT AS SOON AS POSSIBLE.

I'm sorry but nothing from this you just sent me works...The linke form adobe support to chancel takes me over and over to the same page, and the only thing they do is tell me to write my problem down in a chat for questions...the link with the phone was pretty good but nobody picks up....I really don't know what to do anymore....i've tried everything and nothing happens..im just paying more and more....
John T Smith <[email protected]> schrieb am 23:38 Sonntag, 22.März 2015:
Hello Adobe team.¨, Hello Adobe team. I am trying to delete my creative cloud program since about 2month but i'll get no answer. Please delete my account because I don't need it anymore. please do it as soon as possible. greetings Timea-Luana Panier
created by John T Smith in Adobe Creative Cloud - View the full discussionThis is an open forum, not Adobe support... You need Adobe support to cancel a subscription-start here https://forums.adobe.com/thread/1703848-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html--and two links which may provide more details, if the above links don't help you-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html-http: //helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7328961#7328961 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7328961#7328961 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Adobe Creative Cloud by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

Unable to subscribe to Creative Cloud

I'm having a problem subscribing to Creative Cloud. Everything is fine until I accept the billing terms. I should then get fields to allow me to submit my credit card information, but this doesn't happen - just a spinning icon as if the system is trying to process something. Has anyone else experienced this? Any suggestion on how to fix? Thanks

Hi Steve,
What operating system are you on? You might test in a different browser (Chrome, Firefox, Internet Explorer, Safari) and see if it makes any difference.
Let me know if a different browser still doesn't help.
-Dave

If I subscribe to Creative Cloud Photography, will I be able to upload from Lightroom to my Prosite website - which I have already paid for?

If I subscribe to Creative Cloud Photography @ £8.78 per month, will I be able to upload from Lightroom to a Prosite website - which I have already paid for? I'm trying to avoid subscribing to Single App @ an extra £17.58 a month if I can pay $99 per year for Prosite independently from a Creative Cloud subscription?

You will likely get better program help in a program forum Photoshop Lightroom
The Cloud forum is not about using individual programs
The Cloud forum is about the Cloud as a delivery & install process
If you will start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll

By subscribing to Creative Cloud(Photoshop and Lightroom), does it come with more than one license, and is it possible to install it on both Windows and Apple(if it comes with two licenses)? Thank you.

By subscribing to Creative Cloud(Photoshop and Lightroom), does it come with more than one license, and if it does, is it possible to install on both Windows and Apple's OX? Thanks.

A Cloud subscription provides for installing working installations on two machines. You can have mixed operating systems (both Windows and Apple's OX).

Hello, I trying to update Adobe Creative Cloud Desktop but there is an error after instalation (error code: 50)

Hello, I trying to update Adobe Creative Cloud Desktop but there is an error after instalation (error code: 50)
Uninstalling and installing again - nothing change.

Hi slawek,
Please refer to the thread below where this issue has been discussed:
Error code 50
Regards,
Sheena

I am trying to install my Creative Cloud

I am trying to install my Creative Cloud however it doesn't seem to work. Says I need to buy them. Could the trial version that my boyfriend installed on his account be effecting this?

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

I am trying to edit my creative cloud account but the link is broken

I am trying to edit my creative cloud account but the link is broken
I am trying to close my creative cloud subscription.

Hi Jeff,
Yes I have a case number. I have chatted with chat more than 3 times with zero results, and I have also tried calling, but I can't get phone support for BC.
This email is in response to support case #0210384334
and I got this from the chat:
Your request (# 15756) has been created by our support staff.
I also got this email below. There's no way to reply to the email to let them know that I'm still having trouble. And when I click this link:
Adobe Support Portal online
I get a "413 Header lenght too long" error.
(The below is the email I was sent and I don't know the "box" they are referring to...
This is to inform you that you need to enter this link in the box.
http://www.adobe.com/products/business-catalyst.html?promoid=IMJKY
Thank you
This email is in response to support case #0210384334
We haven't heard from you in a while on this case and we would like to know how things are going. If your issue is still unresolved, please let us know so that we can assist you further.
You can do this by visiting the Adobe Support Portal online to view your case history or send us information on your ongoing case. Look for your case number in the "recent activity" section. Should you need to send us additional information, you can do so by opening the case and submitting your update.
If you have difficulties logging in, consult the Adobe ID and Membership FAQ.
If we do not hear from you within 4 days of receiving this notice, we will assume that your issue has been resolved and will close the case.
You will have up to 14 days after the case is closed to reopen it if you have additional concerns.
Thank you,
Adobe Customer Care

My creative cloud subscription is over, and I'm trying to open up Adobe Photoshop CS6 which I got from my Adobe Creative Suite 6 Design & Web Premium - Education Edition, but it keeps trying to validate my creative cloud when I know it's expired. What do

My creative cloud subscription is over, and I'm trying to open up Adobe Photoshop CS6 which I got from my Adobe Creative Suite 6 Design & Web Premium - Education Edition, but it keeps trying to validate my creative cloud when I know it's expired.
What do I do? Help ):

How do I prevent Creative Cloud from taking over my CS6 perpetual license?
https://forums.adobe.com/thread/1584746

I am receiving an A12E5 error when trying to install my Creative Cloud desktop

I am receiving an A12E5 error when trying to install my Creative Cloud desktop. So I cannot proceed to a free trial. Thoughts?

Hi UniversityDesigner,
Welcome to the Community!
Please go through this thread: http://forums.adobe.com/message/5581753#5581753
Thanks!
Ankit

Trying to subscribe to creative cloud as a student

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