Trying to swap Photoshop CS6 installation to a different computer

I'm attempting to swap Photoshop CS6 from one computer to another. I managed to get the serial number with Belarc, but when I attempted to deactivate the Photoshop CS6 on the 1st computer I am directed to download Adobe Support Advisor which is no longer available.Where do I go from here?

Well it seemed like a simple fix but my coworkers were tired of waiting and purchased a new copy of Photoshop.

Similar Messages

  • I tried updating my Photoshop CS6 via the cloud and received the following message...Update failed Errors encountered during installation.(U44M1P7).  What does that mean

    I tried updating my Photoshop CS6 via the cloud and received the following message...Update failed Errors encountered during installation.(U44M1P7).  What does that mean

    http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html

  • Photoshop CS6 installer will not initialize - no log files generated

    Hi,
    I am trying to reinstall Photoshop CS6 on a new computer I purchased. When I run the installer, the progress bar gets to the end and sits there for several minutes. Then the Adobe Installer windows just closes and no other installation windows open up. I have checked the /Library/Logs/Adobe/Installers directory for a log file to see what is happening. But no log file is being generated.
    Prior to installation, I ran the Adobe uninstaller as well as ZapIt to remove any old or corrupted CS 6 files.
    I am running a 2014 macbook pro, Maverick OS 10.9.5. The machine has plenty of disk space and ram.
    I am at my wit's end. Can anybody give me any guidance?

    Photonut65 if the installer is failing to initialize then you will want to review the PDApp.log located in your temp directory.  You can find more details at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.

  • Photoshop CS6 Installation problems!!!!

    I am trying to install Photoshop CS6, but the Adobe Installer won't work.       Keeps coming up with "Installer failed to initialise".
    I am using Mac OS 10.7.3.
    I've uninstalled all previous versions of Photoshop......used the cleaner.....etc, etc....
    But still nothing!!!
    Any ideas????

    Hi,
    Please restart the system and try once again. If the problem persists, please let us know the contents of following locations:
    /Library/LaunchDaemons/
    /Library/LaunchAgents/
    ~/Library/LaunchAgents/
    Thanks for your patience.
    - Adobe team

  • Why can't photoshop CS6 installer initialize on my Mac?

    Hi everybody,
    Just today, I was trying to download Photoshop CS6 trial from Adobe's website.
    I downloaded the .dmg file, and mounted it.
    In the window that popped up, it contained a blue folder.
    I clicked it, and a window containing several files and a red installer popped up.
    I clicked the red installer, and an installer launched.
    Then, about half way through the initializing, a warning window popped up, saying that "the installer could not initialize".
    What's wrong with photoshop?
    I've tried this many times, but every time being a failure.
    My Mac runs OS X 10.8.3 Mountain Lion.
    Thanks.

    Hardware Information:
              MacBook Pro - model: MacBookPro9,2
              1 2.5 GHz Intel Core i5 CPU: 2 cores
              16 GB RAM
    Video Information:
              Intel HD Graphics 4000 - VRAM: 512 MB
    Startup Items:
              FanControlDaemon - Path: /Library/StartupItems/FanControlDaemon
    System Software:
              OS X 10.8.3 (12D78) - Uptime: 0 days 1:1
    Disk Information:
              OCZ-VECTOR disk0 : (256.06 GB)
                        disk0s1 (disk0s1) <not mounted>: 209.7 MB
                        Macintosh Xtreme (disk0s2) /: 255.2 GB (166.57 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              HL-DT-ST DVDRW  GS31N 
    USB Information:
              Apple Inc. BRCM20702 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Computer, Inc. IR Receiver
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Inc. FaceTime HD Camera (Built-in)
    FireWire Information:
    Kernel Extensions:
              com.globaldelight.driver.BoomDevice          Version: 1.1
           com.Cycling74.driver.Soundflower      Version: 1.5.2
              com.hzsystems.terminus.driver          Version: 4
              com.intego.netbarrier.kext.monitor          Version: 480
              com.intego.iokit.BehavioralKext          Version: 1
              com.intego.netbarrier.kext.network          Version: 480
              com.intego.netbarrier.kext.process          Version: 480
              com.intego.virusbarrier.kext.realtime          Version: 476
    Problem System Launch Daemons:
    Problem System Launch Agents:
                     [failed] com.apple.mrt.uiagent.plist
    Launch Daemons:
                     [loaded] com.adobe.fpsaud.plist
                 [not loaded] com.bjango.istatmenusdaemon.plist
                     [loaded] com.creativebe.MainMenuHelper.plist
                     [loaded] com.intego.commonservices.daemon.integod.plist
                     [loaded] com.intego.commonservices.daemon.taskmanager.plist
                     [loaded] com.intego.commonservices.icalserver.plist
                     [loaded] com.intego.commonservices.metrics.kschecker.plist
                     [loaded] com.intego.netbarrier.daemon.logger.plist
                     [loaded] com.intego.netbarrier.daemon.monitor.plist
                     [loaded] com.intego.netbarrier.daemon.plist
                     [loaded] com.intego.netupdate.daemon.plist
                     [loaded] com.intego.virusbarrier.daemon.logger.plist
                     [loaded] com.intego.virusbarrier.daemon.plist
                     [loaded] com.intego.virusbarrier.daemon.scanner.plist
                 [not loaded] com.macpaw.CleanMyMac2.Agent.plist
                     [loaded] com.micromat.TechToolProDaemon.plist
                     [loaded] com.microsoft.office.licensing.helper.plist
                     [loaded] com.orbicule.uc.plist
                     [loaded] com.wdc.WDDMservice.plist
                     [loaded] com.wdc.WDSmartWareServer.plist
    Launch Agents:
                 [not loaded] com.adobe.AAM.Updater-1.0.plist
                     [loaded] com.intego.commonservices.integomenu.plist
                     [loaded] com.intego.commonservices.taskmanager.plist
                     [loaded] com.intego.commonservices.uninstaller.plist
                     [loaded] com.intego.netbarrier.alert.plist
                     [loaded] com.intego.netupdate.agent.plist
                     [loaded] com.intego.virusbarrier.alert.plist
                     [loaded] com.micromat.TechToolProAgent.plist
                     [loaded] com.orbicule.UCAgent.plist
                     [loaded] net.culater.SIMBL.Agent.plist
    User Launch Agents:
                 [not loaded]          .DS_Store
                     [loaded] com.google.keystone.agent.plist
                     [loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist
                     [loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist
                  [loaded] ws.agile.1PasswordAgent.plist
    User Login Items:
              iTunesHelper
              Boom
              MainMenu Pro
              Growl
              SpeechSynthesisServer
              Google Drive
              Alfred 2
              WDQuickView
    3rd Party Preference Panes:
              AirServer Preferences
              Flash Player
              Java
              Perian
              TechTool Protection
              WDQuickView
    Internet Plug-ins:
              AdobeAAMDetect.plugin
              AdobePDFViewer.plugin
              AdobePDFViewerNPAPI.plugin
              DirectorShockwave.plugin
              EPPEX Plugin.plugin
              Flash Player.plugin
              FlashPlayer-10.6.plugin
              JavaAppletPlugin.plugin
              QuickTime Plugin.plugin
              SharePointBrowserPlugin.plugin
              Unity Web Player.plugin
    User Internet Plug-ins:
              Google Earth Web Plug-in.plugin
              Picasa.plugin
    Bad Fonts:
              None
    Top Processes by CPU:
                 118%          com.apple.quicklook.satellite
                  38%          Finder
                  15%          com.apple.qtkitserver
                  15%          Adobe
                  13%          WindowServer
                   7%          com.apple.qtkittrustedmoviesservice
                   7%          quicklookd
                   6%          QuickTime
                   5%          virusbarrierb
                   4%          coreaudiod
    Top Processes by Memory:
              164 MB          WindowServer
              131 MB          CleanMyMac
              115 MB          mds
              115 MB          Sparrow
              98 MB          NotificationCenter
              82 MB          Adobe
              66 MB          App
              66 MB          com.apple.quicklook.satellite
              66 MB          Dock
              66 MB          QuickTime

  • Trying to update Photoshop CS6 i repeatedly get an "Update Failed" message.

    When trying to update Photoshop CS6 i repeatedly get an "Update Failed" message.  Whats wrong?  Is it because I alread have Photoshop CC installed?

    Haazk385 I would recommend reviewing the installation log files for the update you are attempting to apply.  Please see Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to locate and interpret the installation log files.  You are welcome to post any specific errors you discover to this discussion.

  • I tried to update Photoshop CS6 through CC, and PS got corrupted and wont open now.

    I tried to update Photoshop CS6 through CC, and PS got corrupted and wont open now. I uninstalled it, but now I can't re-install photoshop...installer just gives me the option to uninstall.
    This is my job, so very important .
    Thanks
    Johnny

    Download the CS6 installer from this link it should install on any machine the meets the specs. Even without a serial it should install as a trial version. If CS6 was activated on your system your CS6 credentials should still be there and when you install it should be activated. Then use CS6 menu Help>Updates to install the updated,  CS6 installs need to be updated.

  • Am trying to install Photoshop CS6 ?

    I am trying to install Photoshop CS6 Extended on a XP SP3 machine.  I keep getting the same error, and here is my PDApp log:
    [INFO] Setup - Build Version - 6.0.335.0
    9/27/2012 08:07:25 [INFO] Setup - Logging Level verbosity Set  to 4
    9/27/2012 08:07:25 [INFO] Setup - Start Adobe Setup
    9/27/2012 08:07:25 [INFO] Setup - TimeLog: Bootstrapper Start
    9/27/2012 08:07:25 [INFO] Setup - TimeLog: Start initial checks
    9/27/2012 08:07:25 [INFO] Setup - Dictionary Path: P:\CS6 Install DVD\Adobe CS6\resources\Dictionary\en_US\stringTable.zdct
    9/27/2012 08:07:25 [INFO] PIM - Trying to access xml at path:P:\CS6 Install DVD\Adobe CS6\resources\setup.xml
    9/27/2012 08:07:25 [FATAL] PIM - Failed to Create XML instance : DOMDocument40 ADXML::initWithXMLPath Error:80040154
    9/27/2012 08:07:25 [FATAL] Setup - Could not initialize ADXML object
    9/27/2012 08:07:25 [FATAL] Setup - Unable to initialize. Error parsing setup.xml file
    9/27/2012 08:07:25 [WARN] Setup - Reboot is pending from earlier installation.
    9/27/2012 08:07:30 [INFO] Setup - =================  End Adobe Setup. Exit code: 0  =================
    I have tried everything and spoke with support (no help) at all. 
    Anyone have ideas?

    Hi ,
    We really apologize for all the inconvenience which has caused you.
    You can try to copy the installer from the CD to desktop and try to launch setup.exe from it.
    Also you can go ahead and put the system in clean boot and try to launch installation.
    If that doesnt work try to create new admin account and try installing app from it.
    In the meanwhile if these steps doesnt resolve your issues you can contact Adobe support by following the link below:
    http://helpx.adobe.com/contact/
    Thanks
    Mandhir

  • I'm trying to install Photoshop CS6

    I'm trying to install Photoshop CS6 but the installer says "This serial number is not for a qualifying product. Please try another.
    In the dropdown I have a bunch of photoshop version but not photoshop 6, only photoshop 6 extended witch dosent work.
    What should I do?

    The message indicates you are trying to install an upgrade version of this software and it is asking you to choose the older qualifying version that you already owned and to enter its serial number... for CS6 this would be CS5.5 or CS5.
    Error "This serial number is not for a qualifying product" | CS6, CS5.5, CS5
    http://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html

  • I am trying to download Photoshop CS6 onto my Mac from the Adobe website, but I do not have a serial number. I made an Adobe ID, but the serial number is not under "My Products" nor have I received an email including a serial number. I do not know how els

    I am trying to download Photoshop CS6 onto my Mac from the Adobe website, but I do not have a serial number. I made an Adobe ID, but the serial number is not under "My Products" nor have I received an email including a serial number. I do not know how else to find the serial number. Please help!

    You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
    Here is a link to a page with options to help make contact:
    http://www.adobe.com/support/download-install/supportinfo/

  • Where can I find Photoshop CS6 installer now?

    I purchased Adobe Photoshop CS6 in the past and I have been using it normally, however I just bought a new computer and I would like to install it on this new machine but I cannot find the installer anywhere. I only find the installer for Photoshop CC and if I try to enter my license on that version it won't take it. Could you please provide me a link for Photoshop CS6 installer?

    Here is cs6:
    Download CS6 products

  • Trying to Install Photoshop CS6 on PC

    Hey there, I'm trying to install Photoshop CS6 on my PC. I originally bought it for my Mac laptop and desktop, and now would like to move on over to my more powerful setup, but... alas, I cannot get the product code to work? Is this because I originally ordered a CD for the Mac and not PC? I don't have a disc drive on my PC, so I downloaded Photoshop CS6 directly from this site, so that's no issue. It's just that it won't take the product code on the box I have here. Am I out of luck? (Also worth noting, I had it up and running just fine on my other two setups before, but for whatever reason I guess I never got it linked to my Adobe account, so I tried to punch my code in there too but got a 413 warning, "header is too large".)
    Anyway, I'm so confused!
    Thanks so much in advance.

    The Serial Number is platform specific. So if you bought CS6 for MAC then it will not work on windows machine.

  • After 6 tries to load Photoshop CS6 on my new laptop, I keep getting the following message after I enter my valid serial number: "Serial number you provided is valid but a qualifying product could not be found on this computer."  What I'm, trying to do is

    After 6 tries to load Photoshop CS6 on my new laptop, I keep getting the following message after I enter my valid serial number: "Serial number you provided is valid but a qualifying product could not be found on this computer."  What I'm, trying to do is download the qualifying product which I purchased just a year ago?  Any help will be greatly appreciated.

    I contacted Adobe support Chat and they confirmed the serial number and gave me a response code number to enter. Once that was entered the product downloaded immediately. The whole process took 10 minutes.  Thank you for your response. I'm all good now.

  • Unable to install photoshop cs6 (installation programm cannot initialize)

    Unable to install photoshop cs6 (installation programm cannot initialize)

    Moving this discussion to the Downloading, Installing, Setting Up forum.
    Kimd82553076 what specific errors are you able to locate in the installation logs?  For information on how to locate and interpret the installation log files please see Troubleshoot with install logs | CS5, CS5.5, CS6, CC.

  • Photoshop CS6 installation failure dialog

    I get the following Photoshop CS6 installation failure dialog box
    Installation Failed
    Your installation encountered errors.
    A conflicting or prerelease version of Adobe Photoshop CS6 exists on this computer. The conflicting version must be removed before installing from the current media.
    If the problem persists, please contact Customer Support for further assistance.
    I've searched and found no reference to this in you FAQ
    Are there specific files I should remover? What should I do?

    first uninstall ps cs6, if it is installed.
    then, run the cleaner:  http://www.adobe.com/support/contact/cscleanertool.html
    then reinstall.

Maybe you are looking for

  • Can't install Snow Leopard on MacBook Pro - DVD won't mount

    I am unable to install Snow Leopard on my MacBook Pro as the DVD won't mount.  This is an early 2008 vintage MacBook Pro, intel core duo... I'm using a OS X Snow Leopard install DVD (family licensed).  This DVD has been used to install 3 other Macs i

  • Nokia 6500c Problem!

    my nokia 6500c doesn't seem to be getting any signal at all! i turn the phone on and i get signal for like 2 mins and then it just keep saying '' sim card registration failed '' or '' check info service '', does anyone know how to fix this thanks in

  • No valuation variant found for valuation area 4000

    Dear Experts When we are saving the production order we are getting the Following Error "No valuation variant found for valuation area 4000" i have check from my side the config for Valuation Varaint and Costing Variant is OK can any one please help

  • Why sever-side state saving doesn't support fail over?

    Hi all, In my previous thread "ADF server-side state saving method" Frank said that it doesn't support fail over. Re: ADF server-side state saving method My customer is wondering the reason. If anyone has a clear statement about it, could you share i

  • Torch App Error 606 + Can't connect to desktop Manager

    Hi, I was backing up my blackberry torch last night and the connection was disconnected during the backup. When the phone restarted the message "App Error 606" / "Reset" came up. I can't do anything on my phone except for reset it, and pulling the ba