Trying to swap Photoshop CS6 installation to a different computer
I'm attempting to swap Photoshop CS6 from one computer to another. I managed to get the serial number with Belarc, but when I attempted to deactivate the Photoshop CS6 on the 1st computer I am directed to download Adobe Support Advisor which is no longer available.Where do I go from here?
Well it seemed like a simple fix but my coworkers were tired of waiting and purchased a new copy of Photoshop.
Similar Messages
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I tried updating my Photoshop CS6 via the cloud and received the following message...Update failed Errors encountered during installation.(U44M1P7). What does that mean
http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html
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Photoshop CS6 installer will not initialize - no log files generated
Hi,
I am trying to reinstall Photoshop CS6 on a new computer I purchased. When I run the installer, the progress bar gets to the end and sits there for several minutes. Then the Adobe Installer windows just closes and no other installation windows open up. I have checked the /Library/Logs/Adobe/Installers directory for a log file to see what is happening. But no log file is being generated.
Prior to installation, I ran the Adobe uninstaller as well as ZapIt to remove any old or corrupted CS 6 files.
I am running a 2014 macbook pro, Maverick OS 10.9.5. The machine has plenty of disk space and ram.
I am at my wit's end. Can anybody give me any guidance?Photonut65 if the installer is failing to initialize then you will want to review the PDApp.log located in your temp directory. You can find more details at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.
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Photoshop CS6 Installation problems!!!!
I am trying to install Photoshop CS6, but the Adobe Installer won't work. Keeps coming up with "Installer failed to initialise".
I am using Mac OS 10.7.3.
I've uninstalled all previous versions of Photoshop......used the cleaner.....etc, etc....
But still nothing!!!
Any ideas????Hi,
Please restart the system and try once again. If the problem persists, please let us know the contents of following locations:
/Library/LaunchDaemons/
/Library/LaunchAgents/
~/Library/LaunchAgents/
Thanks for your patience.
- Adobe team -
Why can't photoshop CS6 installer initialize on my Mac?
Hi everybody,
Just today, I was trying to download Photoshop CS6 trial from Adobe's website.
I downloaded the .dmg file, and mounted it.
In the window that popped up, it contained a blue folder.
I clicked it, and a window containing several files and a red installer popped up.
I clicked the red installer, and an installer launched.
Then, about half way through the initializing, a warning window popped up, saying that "the installer could not initialize".
What's wrong with photoshop?
I've tried this many times, but every time being a failure.
My Mac runs OS X 10.8.3 Mountain Lion.
Thanks.Hardware Information:
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
16 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 512 MB
Startup Items:
FanControlDaemon - Path: /Library/StartupItems/FanControlDaemon
System Software:
OS X 10.8.3 (12D78) - Uptime: 0 days 1:1
Disk Information:
OCZ-VECTOR disk0 : (256.06 GB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh Xtreme (disk0s2) /: 255.2 GB (166.57 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS31N
USB Information:
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. FaceTime HD Camera (Built-in)
FireWire Information:
Kernel Extensions:
com.globaldelight.driver.BoomDevice Version: 1.1
com.Cycling74.driver.Soundflower Version: 1.5.2
com.hzsystems.terminus.driver Version: 4
com.intego.netbarrier.kext.monitor Version: 480
com.intego.iokit.BehavioralKext Version: 1
com.intego.netbarrier.kext.network Version: 480
com.intego.netbarrier.kext.process Version: 480
com.intego.virusbarrier.kext.realtime Version: 476
Problem System Launch Daemons:
Problem System Launch Agents:
[failed] com.apple.mrt.uiagent.plist
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[not loaded] com.bjango.istatmenusdaemon.plist
[loaded] com.creativebe.MainMenuHelper.plist
[loaded] com.intego.commonservices.daemon.integod.plist
[loaded] com.intego.commonservices.daemon.taskmanager.plist
[loaded] com.intego.commonservices.icalserver.plist
[loaded] com.intego.commonservices.metrics.kschecker.plist
[loaded] com.intego.netbarrier.daemon.logger.plist
[loaded] com.intego.netbarrier.daemon.monitor.plist
[loaded] com.intego.netbarrier.daemon.plist
[loaded] com.intego.netupdate.daemon.plist
[loaded] com.intego.virusbarrier.daemon.logger.plist
[loaded] com.intego.virusbarrier.daemon.plist
[loaded] com.intego.virusbarrier.daemon.scanner.plist
[not loaded] com.macpaw.CleanMyMac2.Agent.plist
[loaded] com.micromat.TechToolProDaemon.plist
[loaded] com.microsoft.office.licensing.helper.plist
[loaded] com.orbicule.uc.plist
[loaded] com.wdc.WDDMservice.plist
[loaded] com.wdc.WDSmartWareServer.plist
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist
[loaded] com.intego.commonservices.integomenu.plist
[loaded] com.intego.commonservices.taskmanager.plist
[loaded] com.intego.commonservices.uninstaller.plist
[loaded] com.intego.netbarrier.alert.plist
[loaded] com.intego.netupdate.agent.plist
[loaded] com.intego.virusbarrier.alert.plist
[loaded] com.micromat.TechToolProAgent.plist
[loaded] com.orbicule.UCAgent.plist
[loaded] net.culater.SIMBL.Agent.plist
User Launch Agents:
[not loaded] .DS_Store
[loaded] com.google.keystone.agent.plist
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist
[loaded] ws.agile.1PasswordAgent.plist
User Login Items:
iTunesHelper
Boom
MainMenu Pro
Growl
SpeechSynthesisServer
Google Drive
Alfred 2
WDQuickView
3rd Party Preference Panes:
AirServer Preferences
Flash Player
Java
Perian
TechTool Protection
WDQuickView
Internet Plug-ins:
AdobeAAMDetect.plugin
AdobePDFViewer.plugin
AdobePDFViewerNPAPI.plugin
DirectorShockwave.plugin
EPPEX Plugin.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
JavaAppletPlugin.plugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
Unity Web Player.plugin
User Internet Plug-ins:
Google Earth Web Plug-in.plugin
Picasa.plugin
Bad Fonts:
None
Top Processes by CPU:
118% com.apple.quicklook.satellite
38% Finder
15% com.apple.qtkitserver
15% Adobe
13% WindowServer
7% com.apple.qtkittrustedmoviesservice
7% quicklookd
6% QuickTime
5% virusbarrierb
4% coreaudiod
Top Processes by Memory:
164 MB WindowServer
131 MB CleanMyMac
115 MB mds
115 MB Sparrow
98 MB NotificationCenter
82 MB Adobe
66 MB App
66 MB com.apple.quicklook.satellite
66 MB Dock
66 MB QuickTime -
Trying to update Photoshop CS6 i repeatedly get an "Update Failed" message.
When trying to update Photoshop CS6 i repeatedly get an "Update Failed" message. Whats wrong? Is it because I alread have Photoshop CC installed?
Haazk385 I would recommend reviewing the installation log files for the update you are attempting to apply. Please see Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to locate and interpret the installation log files. You are welcome to post any specific errors you discover to this discussion.
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I tried to update Photoshop CS6 through CC, and PS got corrupted and wont open now.
I tried to update Photoshop CS6 through CC, and PS got corrupted and wont open now. I uninstalled it, but now I can't re-install photoshop...installer just gives me the option to uninstall.
This is my job, so very important .
Thanks
JohnnyDownload the CS6 installer from this link it should install on any machine the meets the specs. Even without a serial it should install as a trial version. If CS6 was activated on your system your CS6 credentials should still be there and when you install it should be activated. Then use CS6 menu Help>Updates to install the updated, CS6 installs need to be updated.
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Am trying to install Photoshop CS6 ?
I am trying to install Photoshop CS6 Extended on a XP SP3 machine. I keep getting the same error, and here is my PDApp log:
[INFO] Setup - Build Version - 6.0.335.0
9/27/2012 08:07:25 [INFO] Setup - Logging Level verbosity Set to 4
9/27/2012 08:07:25 [INFO] Setup - Start Adobe Setup
9/27/2012 08:07:25 [INFO] Setup - TimeLog: Bootstrapper Start
9/27/2012 08:07:25 [INFO] Setup - TimeLog: Start initial checks
9/27/2012 08:07:25 [INFO] Setup - Dictionary Path: P:\CS6 Install DVD\Adobe CS6\resources\Dictionary\en_US\stringTable.zdct
9/27/2012 08:07:25 [INFO] PIM - Trying to access xml at path:P:\CS6 Install DVD\Adobe CS6\resources\setup.xml
9/27/2012 08:07:25 [FATAL] PIM - Failed to Create XML instance : DOMDocument40 ADXML::initWithXMLPath Error:80040154
9/27/2012 08:07:25 [FATAL] Setup - Could not initialize ADXML object
9/27/2012 08:07:25 [FATAL] Setup - Unable to initialize. Error parsing setup.xml file
9/27/2012 08:07:25 [WARN] Setup - Reboot is pending from earlier installation.
9/27/2012 08:07:30 [INFO] Setup - ================= End Adobe Setup. Exit code: 0 =================
I have tried everything and spoke with support (no help) at all.
Anyone have ideas?Hi ,
We really apologize for all the inconvenience which has caused you.
You can try to copy the installer from the CD to desktop and try to launch setup.exe from it.
Also you can go ahead and put the system in clean boot and try to launch installation.
If that doesnt work try to create new admin account and try installing app from it.
In the meanwhile if these steps doesnt resolve your issues you can contact Adobe support by following the link below:
http://helpx.adobe.com/contact/
Thanks
Mandhir -
I'm trying to install Photoshop CS6
I'm trying to install Photoshop CS6 but the installer says "This serial number is not for a qualifying product. Please try another.
In the dropdown I have a bunch of photoshop version but not photoshop 6, only photoshop 6 extended witch dosent work.
What should I do?The message indicates you are trying to install an upgrade version of this software and it is asking you to choose the older qualifying version that you already owned and to enter its serial number... for CS6 this would be CS5.5 or CS5.
Error "This serial number is not for a qualifying product" | CS6, CS5.5, CS5
http://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html -
I am trying to download Photoshop CS6 onto my Mac from the Adobe website, but I do not have a serial number. I made an Adobe ID, but the serial number is not under "My Products" nor have I received an email including a serial number. I do not know how else to find the serial number. Please help!
You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/ -
Where can I find Photoshop CS6 installer now?
I purchased Adobe Photoshop CS6 in the past and I have been using it normally, however I just bought a new computer and I would like to install it on this new machine but I cannot find the installer anywhere. I only find the installer for Photoshop CC and if I try to enter my license on that version it won't take it. Could you please provide me a link for Photoshop CS6 installer?
Here is cs6:
Download CS6 products -
Trying to Install Photoshop CS6 on PC
Hey there, I'm trying to install Photoshop CS6 on my PC. I originally bought it for my Mac laptop and desktop, and now would like to move on over to my more powerful setup, but... alas, I cannot get the product code to work? Is this because I originally ordered a CD for the Mac and not PC? I don't have a disc drive on my PC, so I downloaded Photoshop CS6 directly from this site, so that's no issue. It's just that it won't take the product code on the box I have here. Am I out of luck? (Also worth noting, I had it up and running just fine on my other two setups before, but for whatever reason I guess I never got it linked to my Adobe account, so I tried to punch my code in there too but got a 413 warning, "header is too large".)
Anyway, I'm so confused!
Thanks so much in advance.The Serial Number is platform specific. So if you bought CS6 for MAC then it will not work on windows machine.
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After 6 tries to load Photoshop CS6 on my new laptop, I keep getting the following message after I enter my valid serial number: "Serial number you provided is valid but a qualifying product could not be found on this computer." What I'm, trying to do is download the qualifying product which I purchased just a year ago? Any help will be greatly appreciated.
I contacted Adobe support Chat and they confirmed the serial number and gave me a response code number to enter. Once that was entered the product downloaded immediately. The whole process took 10 minutes. Thank you for your response. I'm all good now.
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Unable to install photoshop cs6 (installation programm cannot initialize)
Unable to install photoshop cs6 (installation programm cannot initialize)
Moving this discussion to the Downloading, Installing, Setting Up forum.
Kimd82553076 what specific errors are you able to locate in the installation logs? For information on how to locate and interpret the installation log files please see Troubleshoot with install logs | CS5, CS5.5, CS6, CC. -
Photoshop CS6 installation failure dialog
I get the following Photoshop CS6 installation failure dialog box
Installation Failed
Your installation encountered errors.
A conflicting or prerelease version of Adobe Photoshop CS6 exists on this computer. The conflicting version must be removed before installing from the current media.
If the problem persists, please contact Customer Support for further assistance.
I've searched and found no reference to this in you FAQ
Are there specific files I should remover? What should I do?first uninstall ps cs6, if it is installed.
then, run the cleaner: http://www.adobe.com/support/contact/cscleanertool.html
then reinstall.
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