Trying to sync a new iphone 5 to my mac to get my music over it keeps telling me that the computer is no longer authorised for purchased items but it is . I have tried de authorising and then redoing it but nothing works

Hi all I am trying to swap my music over from my mac to phone but not having any luck . Although my mac is authorised it keeps saying that its not. I  have de authorised it then re done it but still the same . Not up to doing anything drastic and have heard some horror stories about loosing all contacts while messing about with back ups and cant afford to have that happen to me . Ideas anyone ??

Hi leefromwoodford,
The following article will tell you how to transfer purchased music from your iPhone to the your Mac -
iTunes: How to move your music to a new computer
http://support.apple.com/kb/HT4527
Specifically -
Transferring purchases
If your iPhone, iPad, or iPod has your purchased content from the iTunes Store, you can transfer the content to a computer that is authorized for your Apple ID.
Note: This option only works for content you purchased from the iTunes Store (as opposed to content from other sources, such as CDs you may have imported). For content you did not purchase from the iTunes Store, synchronization occurs in one direction only. This means your content can be copied from a computer to your iOS device, but cannot be copied from your device to a computer.
Open iTunes.
From the Store menu, choose Authorize This Computer.
Enter your Apple ID and password. Then, click the Authorize button.
Connect your device your computer. If it is synced with another iTunes library, you may be asked if you want to "Erase and Sync" or "Transfer Purchases."
If that alert appears, click Transfer Purchases.
Important: Clicking Erase and Sync will delete any existing content currently on your device. The content would then be replaced with the content that is on the computer.
If you were not offered the option to transfer purchases:
After connecting your device to the computer, its icon appears in iTunes. Click the icon.
From the File > Devices menu, choose "Transfer Purchases from 'Your device name.'"
Note that the computer must be authorized for the Apple ID under which the purchases were made.
You may also want to download the music directly from the iTunes store, rather than using the iPhone. See this article -
Download past purchases
http://support.apple.com/kb/HT2519
Thanks for using Apple Support Communities.
Best,
Brett L

Similar Messages

  • HT1420 Itunes says my iPhone5 cant be synced because the computer is no longer autorized for purchased items that are on this iPhone.  My PC is authorized and my iPhone synced before I reloaded Windows.

    Guess that was a title.
    My itnes says my iPhone5 can't be synced because the PC is no longer authorized for purchased items on my phone. It worked before Win-7 was reloaded.
    I had deauthorized and reauthorized iTunes.  Ideas?? - Thanks.

    I do have the same problem too. I don't know recently updated itunes to 11.1 and today I tried to install a free app and this message occurs no matter what I ve tried.
    I dont want to perform a master reset to iPhone yet... hope apple will come up with a fix.
    iPhone 4 / iOS 6.1.3

  • I cannot sync any songs. It tells me, my computer is no longer authorized for purchased items. although it is authorized.

    I cannot sync any songs. It tells me, my computer is no longer authorized for purchased items. although it is authorized.

    I first called apple and they patched me to a technician who ran a test and determined that I had a virus. He gave me some price quotes and who to call. After my conversation with him, which I knew was BS btw, I immediatley called Geek Squad with whom my computer has a warranty through after they installed virus software on my new laptop (4 months old). I had a VERY long online session where they ran several virus test and found nothing. Although I was VERY happy that my computer didn't have a virus, I still had the problem of my itunes not working. After several hours, he made sure that all of my apps were down loaded, and then restored my iphone to factory settings, and sync my device. It worked perfectly and all and I mean ALL 240 apps were downloaded back onto my iphone along with my music and all of my tones. When asked why my itunes was acting in that manner the answer that I got was,"...apparently you had a correct file some where in itunes and everything had to be reset". Regardless, everything is back to normal and I don't have to get a new phone or delete itunes from my computer. Hope this helps!

  • HT1414 I can't sync my I phone 5s to my MacBook Pro.  I receive this message: "the iphone could not be synced because this computer is no longer authorized for purchased items that are on this iphone."  I have authorized and re-authorized my computer and

    message: "The IPhone could not be synced because this computer is no longer authorized for purchased items that are on this IPhone."  First I have authorized the computer - several times.  Second, there is nothing on my IPhone.  I'm try to transfer my ITunes library from my Mac to my new IPhone.  Thanks.

    Well Authorize the Computer...........

  • I go to sync my phone and it says,"The iphone could not be synced because this computer is no longer authorized for purchased items that are on this iphone". When I go to authorize it says it's already authorized.

    Getting frustarted with itunes. I had to recently do a hard reboot ny iphone and attempted to sync my phone to get m apps back. When I go to sync my phone and it says,"The iphone could not be synced because this computer is no longer authorized for purchased items that are on this iphone". When I go to authorize it says it's already authorized. Help!!!!

    I first called apple and they patched me to a technician who ran a test and determined that I had a virus. He gave me some price quotes and who to call. After my conversation with him, which I knew was BS btw, I immediatley called Geek Squad with whom my computer has a warranty through after they installed virus software on my new laptop (4 months old). I had a VERY long online session where they ran several virus test and found nothing. Although I was VERY happy that my computer didn't have a virus, I still had the problem of my itunes not working. After several hours, he made sure that all of my apps were down loaded, and then restored my iphone to factory settings, and sync my device. It worked perfectly and all and I mean ALL 240 apps were downloaded back onto my iphone along with my music and all of my tones. When asked why my itunes was acting in that manner the answer that I got was,"...apparently you had a correct file some where in itunes and everything had to be reset". Regardless, everything is back to normal and I don't have to get a new phone or delete itunes from my computer. Hope this helps!

  • I have a problem with my itunes. I cannot transfer apps from the itunes to my iphone 4s. Any time I try to snyc itunes tells me "The iphone could not be synced because this computer is no longer authorized for purchased items that are on this iphone. HELP

    I have a problem with my itunes. I cannot transfer apps from the itunes to my iphone 4s. Any time I try to snyc itunes tells me "The iphone could not be synced because this computer is no longer authorized for purchased items that are on this iphone. To authorize this computer for items purchased from the itunes store, choose, Store > Authorize This Computer. But anytime I authorize it tells me you have authorized including this computer 2 out 5 computers. And if I try again the same story over and over again. But I have many apps on my itunes which I want to transfer. Please someone help me.

    Well Authorize the Computer...........

  • Hi, l authorized my computer using iTunes and it said successful, but when l start syncing my applications l get this error: "The iPhone "My name" could not be synced because this computer is no longer authorized for purchased items that are on this phone

    hi, l authorized my computer using iTunes and it said successful, but when l start syncing my applications l get this error: "The iPhone "My name" could not be synced because this computer is no longer authorized for purchased items that are on this phone".
    May you help
    Thanks

    Try TS1389: iTunes repeatedly prompts to authorize computer to play iTunes Store purchases.
    tt2

  • THE IPHONE CANNOT BE SYNCED BECAUSE THIS COMPUTER IS NO LONGER AUTHORIZED FOR PURCHASED ITEMS THAT ARE ON THIS PHONE

    Hi I have a macbook pro (late 2011) running on Yosemite  and an iPhone 5s running iOS 8.1.2 and I have never had a problem until tonight. I wanted to sync my iPhone to add mew music but upon syncing I keep getting a pop up message saying "THE IPHONE "  " COULD NOT BE SYNCED BECAUSE THIS COMPUTER IS NO LONGER AUTHORIZED FOR PURCHASED ITEMS ON THIS PHONE" and tells me to go to the store tab on the top and to authorize this computer and every time I do it says computer is already authorized. I will also mention that my iTunes account is the only account that is used on my Mac and it is the only account I've used on my iPhone. Ive synced them plenty of time with no problems. I have never came across this message before and now my iPhone won't sync. I have been online for an hour now looking for solutions but I haven't found any that successfully worked. Ive rebooted both my Mac and iPhone with no success. ow for some reason when I plug my iPhone in it does not even charge but my Mac reads it and it shows up in the iTunes store so I tried syncing it again 1 more time snap it just gets stuck on step 1. I must also say state that is did successfully back up but absolutely will not sync. Can anybody please help me out without resetting my iPhone. Thanks

    Thanks Gail but ive tried that as well as logging oht and back into my accounts on my iphone and mac but I still get that message. I actually found a solution by unckecking my synced music playlist and clicking sync to remove it and then reclicked on my playlist to sync and it actually synced notmally and I got all of my new songs so I wanted to test it again so I clicked on sync again and the message once again popped up until I did the un-syncing and re-syncing again. I guess I will keep doing that in the future even though its annoying but its better than resetting my iphone.

  • IPhone 5S/iTunes (Win7) sync issue: this computer is no longer authorized for purchased items that are on this iPhone

    I am trying to synch my iPhone 5S and iTunes for the first time since upgrading.  I get the following error message: The iPhone ... could not be synced because this computer is no longer authorized for purchased items that are on this iPhone.  To be clear, all I want to do is take the media on my Windows 7 PC and put on my iPhone.  When I authorize my PC, I receive a message that the PC is authorized (making 2 of 5 authorized computers).
    All of the iTunes purchases were purchased under the same Apple ID, I've never had another Apple ID.  Some of the PC media is Amazon mp3 purchases, but this has never been a problem in the past.  I have the latest iTunes installed.
    I tried to fix the problem doing the following:
    1.  Authorizing my computer, retrying to sync.
    2.  Logging into iTunes on my PC, then authorizing the PC, then syncing.
    3.  Not an Administrator account issue (my login is the Admin account)
    4.  I turned off user account controls in Win7
    5.  I removed the SC Info folder in iTunes
    Very frustrating, I've been working on this issue for the past several days.  After purchasing a 5S, with a high end PC/Win7, and the latest version of iTunes, I shouldn't have to make such an effort to access my purchased content.  Please help.

    I found the solution in another post.  By deleting all my apps, I was able to sync the phone.  I hope I don't have to delete all my apps every time I want to sync my phone, but at least now I am able to sync my phone.

  • IPhone could not be synced because this computer is no longer authorized for purchased items that are on this iPhone

    Hi everyone.
    I have a reoccuring issue when trying to sync my iPhone 5 to my Mac OS X 10.9.2 (all softwares are up-to-date). Everytime I try to sync my iPhone to my Mac a message pops up saying: "The iPhone "Jennifer" could not be synced because this computer is no longer authorized for purchased items that are on this iPhone".
    I then followed the instructions provided with that pop up message by clicking STORE > AUTHORIZE THIS COMPUTER > LOG IN. But even when I do that, it still does not fix the solution.
    I also tried signing in and out of my apple account, deauthorizing & reauthorizing my MAC, restarted my MAC & iPhone... now I have no idea what to do!
    If someone knows the solution please help! I truly appreciate it.
    -Jennifer

    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases

  • The iphone could be synced because computer is no longer authorized for purchased items  that are on this iphone

    the iphone could be synced because computer is no longer authorized for purchased items  that are on this iphone how to slove this

    I first called apple and they patched me to a technician who ran a test and determined that I had a virus. He gave me some price quotes and who to call. After my conversation with him, which I knew was BS btw, I immediatley called Geek Squad with whom my computer has a warranty through after they installed virus software on my new laptop (4 months old). I had a VERY long online session where they ran several virus test and found nothing. Although I was VERY happy that my computer didn't have a virus, I still had the problem of my itunes not working. After several hours, he made sure that all of my apps were down loaded, and then restored my iphone to factory settings, and sync my device. It worked perfectly and all and I mean ALL 240 apps were downloaded back onto my iphone along with my music and all of my tones. When asked why my itunes was acting in that manner the answer that I got was,"...apparently you had a correct file some where in itunes and everything had to be reset". Regardless, everything is back to normal and I don't have to get a new phone or delete itunes from my computer. Hope this helps!

  • HT1727 iphone could not be synced because this computer is no longer authorized for purchased items that are on this iphone

    why is itunes saying "iphone could not be synced because this computer is no longer authorized for purchased items that are on this iphone"

    I first called apple and they patched me to a technician who ran a test and determined that I had a virus. He gave me some price quotes and who to call. After my conversation with him, which I knew was BS btw, I immediatley called Geek Squad with whom my computer has a warranty through after they installed virus software on my new laptop (4 months old). I had a VERY long online session where they ran several virus test and found nothing. Although I was VERY happy that my computer didn't have a virus, I still had the problem of my itunes not working. After several hours, he made sure that all of my apps were down loaded, and then restored my iphone to factory settings, and sync my device. It worked perfectly and all and I mean ALL 240 apps were downloaded back onto my iphone along with my music and all of my tones. When asked why my itunes was acting in that manner the answer that I got was,"...apparently you had a correct file some where in itunes and everything had to be reset". Regardless, everything is back to normal and I don't have to get a new phone or delete itunes from my computer. Hope this helps!

  • Error in syncing - the iphone couldnt be synced because this computer is not longer authorized for purchased items on this iphone

    the iphone couldnt be synced because this computer is not longer authorized for purchased items on this iphone... to authorize this computer choose store and authorized................ this message coming again and again as i already authorized my computer with my apple id. but i dont understand why this message appear...... before it was working.. i did format my pc and install windows and software again.. even i check different computers with install itunes.. but same message..
    please help me

    If there is content on the device from multiple Apple IDs, the computer must be authorized for each of those Apple IDs.

  • Ipod touch 4th generation "could not be synced because this computer is no longer authorized for purchased items that are on this ipod". Have authorized via "Store", but will not allow.

    My ipod touch 4th generation "could not be synced because this computer is no longer authorized for purchased items that are on this ipod". Have authorized via "Store", but will not allow.

    Are you sure you authorized it for the ID)s) that purched all the media on the iPod?
    If so them maybe:
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases

  • HT1848 i  Authorize my apple 4s in to my computer,but my phone non syncing to my computer, the warning message is , the phon colld not synced because this computer is no longer autherise for purchased item that are on this iPhone., wat i do??

    I  Authorize my apple 4s in to my computer,but my phone non syncing to my computer, the warning message is , the phon colld not synced because this computer is no longer autherise for purchased item that are on this iPhone., wat i do??

    Well Authorize the Computer...........

Maybe you are looking for

  • OKP1 - period lock on company code level

    Hi all, I wonder if anybody can help me with this issue. Is there an alternative transaction (or any other way) to OKP1 for locking period only on company code level? In standard, OKP1 locks on controlling area level. The only way which comes on my m

  • Lenovo flex 2 can't connect to samsung LCD tv by HMDI

    I got a problem te connect my Lenovo flex 2 to my Samsung T200HD tv. wen i connect it says no signal... and yes i know i need to activate it from my computer. the thing is t doesnt find it. it says connect to screen by VGA... I dont have a VG poort,

  • GL carryforward for Balance Sheet items

    Hi, I have run the GL account carry forward using f.16. However i get a different figure in the 'Balance Carryforward' when i run the report S_ALR_87012277 (G/L account balance). This was fine when i used to run it for the earlier periods (last year)

  • Some ONTs not capable of self install?

    Hello All, Current FIOS customer - and moving to an apartment four blocks away where the previous tenant had FIOS.  Scheduled the move as soon as I signed the lease, so a tech will visit on 9/10. Our FIOS is ***CRUCIAL*** to our existence - cell phon

  • Steps required to upgrade to java 1.6.0_27.

    Can anyone please tell me or help me to as what are the steps required to upgrade to java 1.6.0_27 ?? EBS R12.0.3