Trying to sync iPhone 4 with itunes and get an error message PLEASE help

I am currently using and iPhone 4. This morning I had synced my iPhone with itunes and it was working fine. I came home and wanted to add some music and such to it and all of a sudden i will plug it in to itunes and i,t looks like its going gets to step 2 of 6 (which is the back up process) and then an error message comes up saying itunes has stopped working, my only option to do is exit the window..
Any ideas why this would be the case? its really frustrating me. I am also not the most computer savvy.
Thanks

Try reinstalling iTunes  http://www.apple.com/itunes/
If that doesn't help, if you are using a Windows based computer, could be your anti virus software or your firewall that's preventing the sync.
iTunes for Windows: Troubleshooting security software issues

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