Trying to sync iphone, but everything will be erased, and won't let me transfer purchases

Basically my old computer broke and my iphone was synced with that.  So I've got a new computer and when I try to sync it says that it's already synced with another computer and needs to erase my iphone to sync with the library
So I followed this guide https://discussions.apple.com/message/18324797#18324797
and got to the part where it advised to: For iTunes purchases you can copy them back into iTunes by choosing File -> Transfer Purchases. 
However, when I try to do that it informs me I'm not authorised for this computer, which I am.  I've de-authorised all computers, and re-authorised just one, the one I'm using; but still the error remains.
I'm completely baffled, what do you suggest I do?

Work through Recover your iTunes library from your iPod or iOS device. You should back up the device, transfer purchases, rescue all media that it is possible to recover, playlists & stats too if you want them, create dummy contacts and appointments if needed, then restore the device from the backup. You'll be reloading the apps from the library and the app data from the backup. You can tweak the media sync selections once the backup has been restored.
tt2

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