Trying to sync my ipod and am getting a message that says "this ipod cannot be used because the Apple Mobile Device Service as not been started". Does anyone know what this means?

What does "this ipod cannot be used because the Apple Mobile Device has not been started?  I am trying to sync to itunes and the ipod is turned on????

http://support.apple.com/kb/ts1567
Basic troubleshooting steps  
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
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