Trying to sync my itunes and ipod and get error 13010
I just updated my iTunes and now my iPod won't sync. I get an error message 13010. I have tried everything and still it won't work. Any fixes or ideas?
Earlier posts reccommendation,
close iTunes,
move a file called iTunes Library Genius.itdb to desktop
Then restart iTunes, which will create the same file.
Good Luck!
Similar Messages
-
Unknown error when trying to sync from itunes to ipod
Does anyone know what the problem is? Everytime I try to sync music onto my 4GB ipod nano, a message pops up saying:
Attempting to copy to the disk [ipod name] failed. An unknown error occured (-54).
I can't seem to figure out what is wrong. I restored my ipod and reset my ipod, but I still don't know what is wrong.Thanks for you suggestion roaminggnome. I tried typing in 13019 like you said and it gave me a few options to try and fix it but none of them worked (of course). I fiddled around with it for a while some more on my own and some how got it to work again, lol. Thanks again though for offering a solution.
-
I'm trying to simply download iTunes. I keep getting error messages that I don't have apple support
I have tried to download iTunes on my computer several times. I keep getting an error message that it can't download it. Also having issues with my iPod touch. It is frozen and just shows:iPod is disabled connect to iTunes. The problem is, I can't connect to iTunes because I cannot get it downloaded to my computer. Please help.
UNKNOWN/COMPONENTS/DA42BC89BF25F5BD0AF18C3B9B1A1EE8/6A262021B4A79884EA585F5E86D8 6338.
Verify that you have sufficient access to that key, or contact your support personnel.
This was the exact error message. I did contact Apple and was on the phone a very long time with them. It did not fix the problem, however, it is an HP Windows 7 issue it looks like.
Thank you for your assistance. -
I'm trying to sync my 5th gen iPod and I keep getting a message that there are items on my iPod that are not in my iTunes and they'll be deleted if I don't transfer them. How do I find out what these items are so I know if I want them or not? Also, I seem to have a fair amount of duplicates, one marked with the cloudn symbol and one not. Which one do I delete??
Go to your "Purchased" list. See:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
and look for items not on this computer. -
Someone please help! I lost everything on my iphone when I tried to sync my itunes. HELP
Can I get my stuff back?
-
i downloaded apps from the itunes store and tried to sync them to my ipod touch but its not syncing.i even restarted my ipod several times but it doesnt seem to work....i tried to delete and re-install the apps but that too doesnt seem to work... and while syncing,the apps are shown in my ipod and after the ipod is synced the apps disappear... dunno wat to do .................please help........
Do you have Restrictions set that prevent adding the apps? (Settings>General>Restrictions).
What happens whenyou tru to download the apps directly to the iPod.
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I just got an iPod 4th generation and Im trying to sync my iTunes songs and books from my dell laptop on to my iPod but it says I need iTunes 10.6.3. So I tryed to download it on the apple website but it keeps saying that there is an error. I have already tryed uninstalling all Apple Inc. programs on my laptop then trying to install iTunes again but that has had no success what so ever. I have started to get very frusterated with this . Hopefully someone can help. I would really appreciate it. Any suggestion?
So I tryed to download it on the apple website but it keeps saying that there is an error.
What does the error message say? (Precise text, please.) -
I am trying to sync my itunes with my ipod, but when I get to step 3 of syncing, it stops. Also, I deleted all the songs on my ipod, and when I go to my music in my ipod the songs are all still there and in a grey color and I'm not able to select them. How do I completely clear my ipod music, and how can I solve the syncing problem?
Sync works the same way it always has, connect the device, select the content desired to sync and sync.
All the media should be in iTunes already, iDevices are not and have never been backup devices.
If this is a new computer, move the content from the old computer to the new computer. -
Several times and with several different iPods I've been trying to sync with iTunes and it gets to 653 of 661 and freezes up. Nothing will work I have to power down and reboot. Even if I do a smaller selection with just a few songs it is freezing up a few songs away from finishing. I've updated and run diagnostics, now both my iPods are empty and I can't figure out what to do next. Can anyone help me out here?
Try this,
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes, Sync and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
I have a new laptop so I download again iTunes...the problem here is that I just got a cd and I tried to put it on my iPod and it won't let me, how can I fix this?
The iPod sees the new computer as a new iTunes library. You can only sync with one iTunes library. However, you can manage music among disfferent computers. See:
Using iPhone, iPad, or iPod with multiple computers -
Trying to sync with iTunes and iPhone
trying to sync with iTunes and iPhone cannot be synced because it cannot be read or written to keeps coming up.
Iphone 6+ with iMac all latest versionsHi PreParrott,
Welcome to the Apple Support Communities!
I understand that you are receiving an alert that your iPhone cannot be synced because it cannot be read or written to. In this situation, I would recommend reading over the attached article and working through the troubleshooting steps suggested within it.
'Disk cannot be read from or written to' when syncing iPod or 'Firmware update failure' error when updating or restoring iPod - Apple Support
Best regards,
Joe -
Just got a new computer and none of the music from my old computer's itunes transfered when I transfered the contents of the old hard drive. Now I'm trying to transfer music from my ipod and can't get all the files....help please?
The iphone is not a storage/backup device.
It has always been very basic to always maintain a backup copy of your computer for this very occasion.
Have you failed to do this?
If so, not good, then you can transfer itunes purchases: File>Devices>Transfer Purchases
You may be able to purchase a third partyn program to get the rest ( not supported by Apple) -
My ipod nano 5th gen. won't play movies or tv shows but it plays them on itunes. When I click on it the screen flashes black. I have tried taking the videos off my ipod and then putting them back on but it still won't work. what should i do?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I have a new Ipad and was trying to sync from Itune what is on my Iphone. It keeps saying "Ipad can't be used Apple Moble device service isn't started". ???? help I then tried to connect my phone to Itunes and it is saying the same thing??? Help what is going on?
Right click 'computer' in your PC/laptop (whichever). Click 'Manage', then 'Services and Applications', then 'Services', you should see 'Apple Mobile Device' running or stopped. If you couldn't find 'Apple Mobile Device', it means you haven't download iTunes into your PC/laptop (whichever).
Cheers -
Trying to sync iPhone to pc but keeps getting internal device error on screen, also showing only 4gb size instead of 32gb. Uninstalled iTunes from pc and reloaded. Powered back up and all songs and info still in place. Anyone had this problem before?
Doublechecking something Emcee. I see you've got Windows 7 x64, so I'm assuming you've got at least 4 GB of RAM. Do you also have an NVIDIA USB EHCI chipset on that PC? If so, see the following Microsoft document:
[You encounter problems when you move data over USB from a Windows 7 or Windows Server 2008 R2-based computer that has an NVIDIA USB EHCI chipset and at least 4GB of RAM|http://support.microsoft.com/kb/976972] -
I am trying to sync my camera roll photos and videos to itunes, but it is not giving me the selection to do so. What do I do?
You import them as you would with any digital camera.
Pics taken with iphone are not part of the sync process at all.
iOS: Importing personal photos and videos from iOS devices to your computer
iPhone User Guide (For iOS 5.1 Software)
Maybe you are looking for
-
Upgrading new iPod to another library
I am giving my video iPod to my brother to replace his mini iPod. Do I need to remove all of my music, photos, and videos from the iPod before connecting it to his library or will it merely synch it and put all of his files on there? I want to ensure
-
How can I to send an email with a longer than 50 characters subject?
I'm trying to send an email through an abap program ( report ), but when the email arrives to the SOST transaction the subject is cut to 50 characters. How can I send an email with a longer than 50 characters subject?
-
How to enable add/remove subject areas button
hello i just installed obiee11g on win7 32 bit version. when i open new analysis (answers) i cant add columns and the button "add/remove subject areas button" is grey. any idea?
-
My wife and I have a main page and both have blogs. I want her email me button to be to her, not to mine! Why are there not more settings in general in iWeb? It feels very limited, more like a beta program. Try Again, Apple. It shows promise with the
-
Design Landscape format in smartforms
Can anyone explain how to design Landscape format in smartforms. Regards, Kaaviya