Trying to sync new iPhone through iCloud

Hoping somebody can help
I have just got an iPhone6 and I am trying to sync it with iCloud. I have done a recent backup from old phone.
When I try to sync this to the new phone it asks if I want to restore from an iCloud acount and I click this option it then brings up the most recent back ups To select from.... Only problem is they are greyed out as they are asking for the most up-to-date ISO.. So question is how do you get past this stage to upgrade the operating system In settings??
I have ended up clicking to set up a new iPhone as this allowed me to access settings and then I manually typed in my icloud details but only half of my information has synced over and I am missing all of my messages apps notes etc..
has anybody else had this issue and no what to do? Any help would be appreciated thanks a lot

Good.  I hope it's going well!
If not, you should know you need a recent copy of iTunes on your computer.
You should also check out the iPhone Manual:
iPhone User Guide for iOS 8.1
Otherwise, if you are looking for help, it would be good if you told us exactly what your issues are.  What do you see?  What happens (or does not happen)?

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