Trying to sync with new computer

my 80gb 3rd gen classic wont sync to new computer and old computer it was has crashed so I reinstalled itunes on new computer with windows 7.  My old computer had xp.   Itunes can see ipod but doesnt read any of the music.  I would like to wipe out and just start over.  HELP

Hi and Welcome to the Forums!
Please ensure that your desktop PIM (e.g., Outlook) version is compatible with the version of DTM that you are using:
KB12268 Applications supported by BlackBerry Desktop Manager for synchronization
Please further ensure that you have completed all of the steps for configuring for synchronization:
KB17022 How to configure synchronization settings for BlackBerry Desktop Manager
Lastly, if all is configured correctly, activating advanced logging may provide something useful to you:
KB01451 How to turn on advanced synchronization logging if a wired synchronization fails
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

Similar Messages

  • HT1386 Error message says only one library per device. My previous computer crashed and now I want to sync with new computer. How do I overcome the error message?

    Error message says only one library per device. My previous computer crashed and now I want to sync with new computer. How do I overcome the error message?

    Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

  • What if sync with new computer does not work. logical connection to old with WindowsXP, 32 bit version of iTunes. New is Windows7 with 64bit version

    What if sync with new computer does not work?
    logical connection to old with WindowsXP, 32 bit version of iTunes.
    New is Windows7 with 64bit version

    Syncing to a new iTunes library or computer will erase your iPod. Only if you back up your iPod manually before syncing, you can restore your device from that backup again. A manual backup does not include the sync process.
    Do this:
    Disable autosync in iTunes, connect your iPod to your new computer and right click on it in the device list and choose backup. iTunes will backup your iPod without syncing.
    Transfer your purchases the same way, choosing "transfer purchases" this time.
    When you connect your phone for the first time, all media content will be erased. But you can restore your settings and app data from your manual backup afterwards.
    Don't forget to set up at least one contact and event on your new computer to be able to merge calendars and contacts when you sync the iPod for the first time.
    Music is one way only, from the computer to your device, unless you bought the songs in iTunes and transferred your purchases.
    There is 3rd party software out there, but not supported by Apple, see this thread: http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0
    About backups and what's saved: http://support.apple.com/kb/HT4946
    How to back up and restore:http://support.apple.com/kb/HT1414
    How to download apps for free again:http://support.apple.com/kb/HT2519
    Saving other data is also described here. How to back up your data and set up as a new device
    If your iPod can't be recognized by Windows, try these tips: iOS: Device not recognized in iTunes for Windows

  • Our old computer crashed which had all the kids ipod touch library on it. Now when I connect ipods to new computer it says I have to erase all the app, etc to sync with new computer. Is there anyway to sync to the new computer w/out losing all data?

    Our old computer crashed which had all the kids ipod touch library on it. Now when I try to connect them to new computer it says I need to erase all data, apps, etc. to sync with new computer. It is saying that it can only be connected to one library at a time. Is their anyway around this without having ot erase all their stuff?

    - Transfer iTunes purchases to the new computer by:
    iTunes Store: Transferring purchases from your iOS device or iPod to a computer
    - Transfer other music by using a third-party program like on of those discussed here:
    newer copy
    - Connect the iPod to the computer and make a backup by right clicking on the iPod under Devices in iTunes and select Back Up
    - Restore the iPod from that backup.
    Note that the iPod backup that iTunes makes does not included synced media like apps and music.

  • IPhone 4 won't sync with new computer

    When I connect my iPhone 4 to my computer, music, movies, and apps don't sync to the phone from the computer. I just switched computers and this was the first sync with the new computer. I've tried syncing with this computer multiple times, but the only things still on the phone are contacts, apps from before the switch, and music I've bought within the past few days on the device. I was using a Mac OS X Snow Leopard (pretty sure) and the new computer is a Mac OS X Lion.

    Just checked my iTunes, don't seem to be having this problem. Here is what I can recommend:
    Restart iTunes, it may help
    Restart Computer if 1 fails.
    If you're on Mac, update to latest iTunes (released today)
    Restart iPhone and then iTunes and then plug it in

  • HT4059 Backing up iBooks to sync with new computer

    I just purchased a new MacBook pro and need to sync my iPad to it. I have several books with notes and underlining I don't want to lose, not to mention, the organization of the books and PDF files.
    I setup itunes on the new computer by copying over the files and bringing in the library file. That all worked great. When I hookup my iPad, however, it knows it has never synced with this computer so it wants to wipe it out and start over. I'm guessing that means I'll lose all the iBooks stuff, plus the other notes and things I've saved in other apps.
    Can you help me get around this? Thanks!!

    Follow the steps given here...
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive

  • I forgot my password and ipod will not sync with new computer

    I forgot my password and ipod will not sync with new computer

    You'll need to connect the iPod Touch to your iTunes library in recovery mode and restore it factory settings.  There is no other way.
    Here are instructions for getting your iPod touch into recovery mode.
    http://support.apple.com/kb/ht1808
    B-rock

  • I synced with new computer, lost apps. reinstalled but Office HD docs that we're not lost when I reinstalled will not cut and paste. Will I need to use only new documents to cut and paste?

    I synced my IPad2 with a new computer and lost all apps. I reinstalled apps. When I reinstalled the Office2HD, all documents were still ther, but I am trying to cut and paste one and it is not allowing? Will I need to save new documents there for this function to work?

    There are dozens of possibilities, Lisa.
    Which C50-A do you have? There is a label on the bottom.
    What security applications do you have installed? Webroot is a common offender.
    Do you have Microsoft Office installed? If so, which version?
    Do you use Bluetooth?
    Did you upgrade to Windows 8.1 properly, following carefully the instructions here?
       How to Update from Windows 8 to Windows 8.1
    Find a situation that always gives you trouble, so that know when we learn something.
    Then see if that trouble occurs after a clean boot.
       1. Open the System Configuration utility (msconfig.exe). You can do that by typing msconfig at the Start screen and pressing Enter.
       2. On the Services tab, set the Hide all Microsoft services check box and then click Disable all.
       3. On the Startup tab, click Open Task Manager, right-click and disable each Startup item. Then close Task Manager.
       4. Back on the System Configuration screen, click OK, and restart the computer.
    -Jerry

  • Outlook sync with new computer

    I got a new computer and would like to move my Outlook contacts and calendar from the old computer to the new computer.  I thought if I synced my Z10 to the old computer and then synced it with the new computer the information would transfer.  But I am not getting the information to transfer.  Would appreciate any thoughts or ideas.

    Hi and Welcome to the Community!
    The best way is to, on your old PC, create a PST in Outlook and copy all of your data to it. Then, close that PST in that Outlook and then copy the PST over to the new computer. Now, open that PST in that Outlook and copy your data into the primary folders of that Outlook.
    It's best to do a like-for-like data exchange rather than trying to use some intermediary device.
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • HT1296 sync with new computer

    Got a new laptop and would like to sync my iPad & iPhone libaries.  iTunes is trying to make me wipe all files from the devices & start over.  Any way to go the other way?

    Of course it wants to erase the device if there is nothing in the iTunes library. Your iTunes content doesn't download to a new computer from iTunes.
    You can transfer the iTunes library from the old computer to the new one if you still have the old computer. There are a number of article here that explain how to do it.
    https://www.google.com/search?q=transfer%20itunes%20library
    If you no longer have the old computer, you need to transfer the iPad contents into the new laptop before you can sync with it. Read this user tip. It talks about using an iPhone but it works the same way with an iPad.
    https://discussions.apple.com/docs/DOC-3141

  • How can I keep a playlist on phone when syncing with new computer?

    When syncing my IPhone I am prompted with an ominous message that says "Are you sure you want to remove the existing music ... from this phone and sync with this ITunes library? Music .... will be removed and items will be synced from this ITunes library" The answer is no because I have a playlist I would like to keep on the phone, but add one which resides on the computer I am attempting to sync with. That is not an choice presented, the choices are Cancel or Remove and Sync. Apple should either give more options or at least a better explanation. I have synced this phone and computer combination before but have since created a new playlist in the computer (a Mac Mini).
    So how can I keep a playlist on the phone and add one from the computer too? Is it possible to view the phone as a drive and move items around in that manner? I use ITunes on both Windows and Mac platforms but this issue has always been problem for me. I also have IPhone 3 (used as an IPod), IPhone 4S and Iphone 5.

    Unless you can get the iPod backup file (and restore the iPod from that file on your new computer) from the "dead" computer you will lose all the app data you can export via email.
    - Yu can trabsfer iTnes purchases from the iPod by:
    iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
    - You can transfer non-itunes purchased music to the new computer by using one of the third-party programs discussed in this previous discussion.
    Best iPod to PC
    - After you move the stuff to the new computer, either restore the iPod from the backup, or if no backup, restore to factory defaults,new iPod and sync.

  • Computer died need to sync with new computer...

    My hard drive died and took my itune library with it :P and now i can't sync my iphone 3GS to my new computer. music, video, apps i can start fresh ,and i have, but photos is not working. i click sync i am given a window
    replace the synced photos on the iphone 'my iphone'?
    this iphone contains photos synced with antoher photo library or folder. pohtos and albums on 'my iphone' will be replaced with photos and albums from this computer. photos taken with 'my iphone' will not be affected.
    i click replace photos and itune does it's thing but in the end nothing. theres a folder called 'ipod photo cache' but no photos and the photos on the iphone is left untouch as well.
    My question is how do i changed the sync folder of my old laptop to the folder on my new laptop on my iphone?

    Hello tysonmgr,
    And welcome to Apple Discussion
    I think your option here would be to copy the music currently on your iPod to your new computer. From there, you can restore the iPod via iTunes and then sync all your old and new content to it.
    There are several ways you can pull the music off your iPod and onto iTunes. The first link below provides step-by-step instructions for the direct method if you have a PC as well as a few third party applications (for both the Mac and PC) if you choose to go that route instead. Also keep in mind that the articles may be written for Windows XP, so the steps might have to be altered slightly.
    Actually this article here was written for both Windows XP and Vista.
    http://ipodtips-tricks.blogspot.com/2008/10/howto-transfer-music-from-ipodto-itu nes.html
    You can also do a simple Google search for "copy music from iPod to computer" and you should receive a number of sites that can help you out.
    Just make sure that when you have your iPod plugged into your computer, that you don't hit "Erase and Sync" before completing the task of copying your music over.
    Also, if you have any purchased music, you will probably have to re-authorize your computer by heading to the Store drop down menu and choosing "Authorize computer."
    [5 Ways to Copy Music OFF your iPod and onto iTunes|http://www.metaphoriclabs.com/articles/5-ways-to-copy-music-off-your-ipo d-windows-mac-os-x>
    Here are a few more helpful sites.
    Copying Content from your iPod to your Computer - The Definitive Guide|http://www.ilounge.com/index.php/articles/comments/copying-music-from-ipo d-to-computer]
    Or
    [How to copy songs your iPod to your PC|http://lifehacker.com/software/ipod/how-to-copy-songs-from-your-ipod-to-your -pc-105256.php]
    Hope this helps.
    B-rock

  • " 3 items could not be synced. See iTunes for more information"  I have searched and I have tried the solutions on the forum. My iPhone has been successfully synced without error and I am trying to sync with new laptop.

    " 3 items could not be synced. See iTunes for more information"  I have searched and I have tried the solutions on the forum. My iPhone has been successfully synced previously on my mac mini without error. I am trying to sync my iPhone with new MacBook Pro.

    Modular77:  With respect the dialog on the iPhone 'XX items could not be synced.  See iTunes for more information.' , would you happen to know where to look in iTunes?  I looked in all the places that seemed logical to me. 
    I am, however, asking only for future reverence, as the initial sync which generated the error dialog was done via USB, and almost immediately after the USB sync, I ran a WiFi Sync—two in a row in fact—both initiated from the iPhone.  Both WiFi syncs completed successfully with no error dialog. 
    I then ran another USB sync initiated from iTunes on the Macintosh, as was the first sync which gave the error. This second USB sync also completed successfully with no errors.
    I think someone in this thread mentioned non-AppleStore products or DMR issues which I think could not have been an issue in my case, as I was running the sync to install updated Apps from the AppStore, and additionally had deleted some music and movie items to make sure there was room for the App updates. Nothing was added other than the recently downloaded App updates from the AppStore. 
    iPhone3GS  iOS 5.1.1 build 9B206. 
              Developer Profile enabled.  iCloud enabled.
              32 GB “disk.” About 1.5 GB free after sync.
              iPhone NOT jailbroken
    MacBook 13-inch Aluminum, Late 2008 (NOT Macbook Pro)
         Lion 10.4.7 build 11E53.  2 GB RAM.
    Thanks for any info or advice.  Problem IS now solved, but it absorbed a lot of time to reach that point.

  • Sync with new computer

    I have an old G4 that I use for my personal photos and music. I synced it once about 1 1/2 years ago to the ATV and since then have been streaming from other computers and buying content directly on the ATV. Sometime in the past year I erase and installed the operating systems on all our computers. Everything is backed up, but I can no longer sync to the G4 without losing the content on the ATV. I really wouldn't care except that I have two purchased movies on there.

    Sorry to say, but the ATV is an extension of your library containing copies, not backups. A sync should of been done prior to you clearing your computers drive and a backup made. Now as for as the ATV is concerned, any other computer (even the one it was synced with before) is new, thus has to be setup as new and any attempt to setup a new syncing computer will as you found out, erase any content on the ATV. That is just how it works.
    Normal usage is if you opt to sync, then that computer is the "primary" library that all content will be accessed from. If something is bought on the ATV, the user is supposed to now and then open iTunes on that computer and it will automatically sync over any content that is on the ATV and not in the Library as that computer is the REAL location for your files that you are responsible for backing up.
    By not syncing, you really just limited your options.
    Only real option is to hack into it and for that, have to use Google.

  • Can't get phone to sync with new computer

    I moved my play list to my new computer using home sharing. Now I can't get my phone to sync with the new computer. won't even give me the option to hit sync with device.

    If this is a Mac in iTunes Go to Store> Authorize this computer, and put in your Apple ID information

Maybe you are looking for