Trying to synch iphone 4 and icon disappears

I'm trying to synch my iphone 4 and when I plug it in the iphone icon appears in the top right hand corner. I click to synch and it starts, then the icon disappears and the synch stops.
Does anyone know if this is my charger lead? Because otherwise it charges fine.
Any advice really appreciated, thanks!

Hi kelownafordracing,
Welcome to Apple Support Communities.
Take a look at the article linked below, it provides a lot of great troubleshooting tips that you can try which will resolve most issues restoring iOS devices.
Resolve iOS update and restore errors in iTunes
I hope this helps.
-Jason

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