Trying to synch my previously purchased apps to replacement ipod they are there but greyed out wont sycnc
Got a replacement Ipod registered it. During synch all my previously purchased tunes have loaded but not the apps. Set up the apps to synch and download, everything is greyed out. Wont synch, if I do repurchase everything will it be free?It asks if you want to buy, so went no further.
My daughter wants everything restored as it was esp stuff like Bakery Store and some games where she has acrued scores...
- Are both the iPod and computer signd into the account that purchased the apps>
- Are Restrictions set that prevent installing apps? Go to Settings>General>Restrictions to check.
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I just recently got an iPod touch 5 and it won't let me download apps. It says they are free but when I install it , it keeps popping up saying before purchasing I must tap continue to verify my purchase something like that. Idk what to do. !!!!!
Yes. You can set the payment method to "None" once you log into iTunes on your PC/Mac. I have it set up this way.
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My iPad 3 Will not update ils apps.. They are there but I can't open them... I have Internet .. It just says not available right now.. It's been 3 days????
Quick update, the duplicate of the comic-con episode downloaded succesfully, and so has the first episode of Supernatural season 8. Blue dots appear to their left in the library.
All the Vampire Diaries episodes (except the bonus comic-con double) have vanished, but I paid for them !
They're not anywhere on my harddrive either.
Which is new by the way, this is a new MacbookPro, literally set it up today.
So it would seem this is a case of purchased and pseudo-downloaded episodes that ended up beinge gobbled up by some iTunes black hole, leaving me with no money, and no episodes.
Need help, confirmed. -
trying to add podcasts to shuffle I tunes says they are there but when I play them only a few are available?
Hello rhdarby2,
Thank you for using Apple Support Communities.
For more information, take a look at:
iPod shuffle: Playing audiobooks and podcasts
http://support.apple.com/kb/HT1831
Adding Audiobooks and Podcasts to iPod shuffle
The Autofill feature of iTunes will not add audiobooks and podcasts to any iPod model. They can be manually added by dragging them to the iPod shuffle in iTunes.
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Have a nice day,
Mario -
Cannot seem to find the apps that it says are installed. They are not on my home screen
If you've checked all of your homescreens and app folders and can't find them (there is a limit of 11 homescreens that are visible), and you can't find them via the spotlight search screen (swipe your first home screen to the right), then are thay hidden by an ap age rating in Settings > General > Restrictions ?
If not then have you tried a reset to see if you can find them after the iPad has restarted ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot. -
I am trying to synch my new iPhone 4s my music library is there but I cannot play a song because it is grayed out. I have tried resynching turning phone off and on no change. How can I get my music library which shows up to play?
You're welcome.
If answers don't come while your question is on the first page or two of questions then the thread is likely to get ignored from there on in. Just reply to yourself with the word "Bump" to bring it back to the top of the stack. Trickier questions can get ignored if those that might have an answer don't happen to visit at the right time, and the problem is worse in the busier forums...
tt2 -
HT201272 Cant get my purchased apps to downlaod on my ipad they are there but wont install
I have apps on my ipad that i have purchased and can not get them to install
With iTunes 11, if you have the left-hand sidebar showing (option-command-S) like on previous versions of iTunes, then the Library button won't show - instead you can select your library via that sidebar.
To re-download, on the right-hand side of the iTunes store homepage there should be a Purchased link under the Quick Links section. Click on that and you should go to a screen where you can select the content type (music, apps etc) and be able to re-download them. If you still have the 'pointers' to your apps in your iTunes library (i.e. where you are getting the exclamation marks) then iTunes will assume that you already have them somewhere and won't let you re-download them - so try deleting one of them first and you should then be able to re-download it via that Purchased link, and you can then do the same for the others. -
My ipod touch (4th) suddenly wont connect to my wifi. It connected fine before and all of my other electronics (tablets, computers, laptops, gaming systems, etc.) are connected and working completely fine. I tried turning the wifi setting on my ipod on/off as well as the actual ipod itself. I also tried resetting the network settings but neither of these options worked. Any suggestions on what I should do?
Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
I cannot see or select app icons in the App Store, they're there but blanked out
I Was prompted to update my Foxtel Go app, when I went to the App Store all the icons were blank and although selectable they won't download any updates.
Make sure you are signed in using the same Apple ID you used to originally download the app with.
From the App Store menu bar click Store > Sign In
If you are using the correct Apple ID, try here > Mac App Store: Hiding and unhiding purchases -
All old emails are showing that they are there but there are no contents when you try to open them.
right click the folder, select properties and then the repair button. A new index will be generated which may fix the issue or make the empty mails disappear because they are no longer available to be indexed.
BTW look in your anti virus program for quarantined files with names like inbox -
I can't download a previously purchased app
Hi
I am trying to download a previously purchased app in the app store, but when I tap the ltitle cloud icon, it doesn't work.
does anyone have any idea of a fix for this?
thank youTry these articles:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
If this will not work, best to contact phone support.
http://support.apple.com/kb/HE57 -
I tried to sync music from iTunes to my iPhone and when I click on "on this phone" the songs are there, but they are greyed out and have a circle in front of them. I can not click on those songs, delete or anything and when I eject the phone they are not on the phone. I tried to re-add the songs and it says it can't add songs because they've already been added. So HOW can I get the songs to actually ADD to my phone to where I can listen to them? It's like they're stuck in Sync limbo or something! Any help would be greatly appreciated.
I am having the same problem. I have just tried this. Unplug iphone > open itunes > delete all music from itunes library > close itunes > re-open itunes > add music from original folder > plug in iphone > select songs > press sync > unplug iphone using eject button onscreen > checked phone .... still nothing in music folder on phone. On itunes the "On this iphone" tab the songs remain there but greyed out.
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I am trying to put previously purchased apps onto my 2nd device but it asks for a password EVERY time. Is there a way to change settings to entering password while I am working? That is how my 1st device works.
Settings
General
Restrictions
Enter or make a restrictions passcode
set 'require password' from immediately to 15 minutes. -
Trying to download previously purchased items to new computer. Found them but there is no download option. Instr say must be password used when originally purchased. Could that be problem? I've changed mine. I did not back up. Any help would be appreciated. Thanks.
Hello, johnandsteph.
You are allowed a total of 5 computers at a time to be authorized to play content. It is not necessary to deauthorize an old computer if you are attempting to add a new one unless you have reached your five total allotment. From the Store menu, choose Authorize This Computer and enter your Apple ID and password. At that point you should be able to access your previous purchases. I have included two links listed below. The first one goes over authorization and deauthorization. The second article covers how to download past purchases.
iTunes Store: About authorization and deauthorization
http://support.apple.com/kb/ht1420
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
If you are still unable to successfully authorize a computer, you may need to reach out to us via Contact Apple Support.
Hope this helps,
Jason H. -
Can someone help me. I am using an iPad mini with iOS 7.0.4 with wifi connection. Have had no problems until recently when I was unable to update apps and then noticed that some apps would open but no data would be available in apps like intelicast and Pinterest. I have restored the iPad and now I am unable to download any of my previously purchased apps.
1. Make sure iPad is using the latest software
2. Settings>General>Date and Time>Set Automatically>On
3. Make sure Time Zone is correct
4. Reset iPad. Hold the Sleep and Home button down until you see the Apple Logo.
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