Trying to take computer back to factory specs and now I get this message a flashing folder with a question mark
Trying to take computer back to factory specs and now I am gettin a flashing folder with a question mark on it
The flashing folder means the computer is unable to find a valid boot disk. If you booted into the Recovery Drive using Command R and formatted the drive you must also download and install the operating system. Have you done that? If not, reboot using Command R and do so.
Similar Messages
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On a macbook I purchased secondhand hard drive got corrupted and I started to get the flashing folder with the question mark, I purchased a new hard drive and snow lion install DVD I installed the hard drive and tried disc but kept getting blinking folder
Welcome to Apple Support Communities. We're users here and do not speak for "Apple Inc."
Power on the computer and insert the DVD immediately.
Hold down the 'C' key to boot from the Snow Leopard DVD.
http://support.apple.com/kb/ht1533
After selecting the appropriate language, if necessary, select Utilities, and Disk Utility.
You'll likely need to partition and format the new drive before it's recognized.
http://manuals.info.apple.com/MANUALS/0/MA161/en_US/MacBook_13inch_HardDrive_DIY .pdf
(Yes, these instructions ARE 7 years old, but the procedure is the same for installing from DVD media.) -
I recently tried to upgrade the software on my Ipad to IOS 4.3 (in order to get Google Earth and now I get this message:" Your Ipad can not be activated because the activiation server is temporarily unavailable. Try connecting your Ipad to ITunes [i did] to activate it or try again [i did sever times] in a couple of minutes. If this problem persists, contact Apple Support at apple.com/support"
You can only update to the current iOS 5.1.1.
iOS 5: Updating your device to iOS 5
http://support.apple.com/kb/HT4972
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect to your computer & click on the "Update your device using iTunes".
Tip - You may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. After you update to iOS 5.x, the next update can be installed via wifi (i.e., not connected to your computer).
Cheers, Tom -
when i starst my mac i get a flashing folder with a question mark. i tried rebooting and holding the option button then i get 2 boxes, one with a refresh arrow and one with a forward arrow neither of them seem to do anything. now what
Here is an article that describes what it is supposed to do:
Startup Manager: How to select a startup volume
If no Volumes are shown, it is telling you there are no potentailly bootable Volumes attached. That means your boot drive has died or the bootable image on it is unrecognizable.
What Mac Pro ? by year, GHz, number of processors, screen size?
What Mac OS X ? -
Hi
I dropped my macbook yesterday and it turned itself off. When I tried to turn it back on all I got was a white/gray screen with a flash folder with a ? in the middle of it? What does this mean and how do I get it to stop so I can log onto my laptop?Deev
Normally the question mark on the gray screen means it can't find the operating system. Have you tried booting up from the installation DVD? Do that, and when you come to the screen where it wants to begin a system installation you'll notice in the menubar where it say's utilites. Click on that and choose disk utility. from there choose your disk and try to verify and repair the disk. If you can you may want to also try and new install of the system. I don't know how much critical data you have, but reinstalling is an option. did you purcahse you from an Apple store? If you did you may want them to look at it. Hope this helps.
Regards,
Joseph -
After rebooting my computer, there is only the flashing folder with "?" on it. I tried several things like PRAM resetting and whatnot, but nothing worked. I then tried to reinstall Snow Leopard, but it appears there is no hard disc to be found to install it. I also wanted to repair the disk first but it wasn't present in disk utilities. Did I lose my hard drive, or is this still salvagable?
That is evidence that your hard drive has failed and needs to be replaced.
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I have a MacBook pro and I need help getting it restarted. It flashes a folder with a question mark in it what is wrong with it, any suggestions
You either need to run a disk repair program on the hard disk, or reinstall the OS on that drive. Both of there require a recovery partition or a Mac OS X install disk.
(69883) -
error 13 what does that mean? and how to fix it?
Try below steps
Click on Finder and then hold Command + Shift + G keys on your keypad
It will open Go to folder window, type exactly ~/Library and click on Go ( make sure to open ~/Library not /Library, there will be two Library folders )
Then open Application Support
Right click on Adobe folder and open Get info
Under sharing and permission click on lock icon and unlock it
Click on symbol and Add Administrator and your current user name ( if not added )
Then give read and write permission to user name, admin, system and every one
Then click on Gear icon and select 'Apply to Enclosed
Click on lock icon
Try to install Creative Cloud App. -
I have just deleted Macintosh HD. Now I have reset my computer and there is just a flashing folder with a question mark. I don't know what to do, I'm really worried about this so please May you get back to me as soon as possible?
Why did you delete the hard drive? If you delete the contents of the Macintosh HD you have no system to boot into. That's what the flashing folder/? means. What system were you using before deleting everyting.
You're going to have to install a system on the HD before you can boot.
OT -
After updating my iphone5, my phone went back to factory setting and now I can't sign in with my apple id because it does not recognise it... Help?!
Yes, my telco is an approved carrier. If my phone was brand new, I think so, they opened it in front of me.. I really couldn't remember it was 1.4 years ago. It did seem new.
Well it says, "_____" cannot be used to unlock this iphone. I've tried both my apple ids but it didn't work. -
Trying to sync my iPod with iTunes and I am getting this message:"This computer is no longer authorized to play purchased items that are on the ipod"... I have deauthorized and reauthorized the account and still getting the same error. I have read and followed the instructions in the support article TS1389. I do NOT have an SC info folder at /Users/Shared/ directory to delete.
I just installed Lion yesterday, and am running iTunes 10.4. First attempt to sync since upgrade.
Thanks
DanYup,
Me too...this is stupid, stupid, stupid. Just purchased my 200 (ish) mac and now I am told that my new Mac Book pro is not "authorized".
Which if my 200 macs are authorized. Can someone please tell me???
I "deauthorized" my old MBP and still told I cannot use my iPhone with iTunes.
Interesting that my old $2500 MBP, my new $3000 MBP and my $500 iPhone all cannot work cuz of some pinhead's decision to use this assorization process.
Yes I am very, very, very mad. -
When I tried to sync my 4G iphone factory unlocked to iTunes I got this message "An update to the carrier settings for your iPhone is available. Would you like to download it now?" Should I hit "Download and Update"? or "Learn More" ?
I have a factory unlocked iPhone 3GS (eg: purchased from Apple). I received the same message at some point and eventually (after reading a bit more) accepted "Download and Update". No problem. No apparent bad effects. It just seems to update things specific to the carrier (Bell Mobility in my case).
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My daughter has an iphone 3gs and it required an update. So i connected the iphone to itunes for the update and the iphone locked up . I had to reset the iphone back to factory settings and now the iphone will not activate , Please advise what i can do to get this working for her ?
Generally this is a sign that the iPhone had previously been
hacked/modified/jailbroken and the update relocked it to the
original wireless carrier. If this is the case, only that wireless
carrier can unlock your iPhone. You must contact them to see
if they offer unlocking and if you qualify.
Where did you acquire this iPhone?
What wireless carrier did you use before this problem?
Does the app Cydia appear on your iPhone?
What does it say when you look at Settings=>General=>About=>Carrier?
Unauthorized modification of iOS
http://support.apple.com/kb/HT3743 -
I have an iphone 3gs. It was jail broken. I reset it back to factory settings and now all i have on the screen is the apple logo.I have hooked the phone upto itunes but nothing is happening. What do i do? Can someone help please???
Sorry, due to the Terms of Use problems with jailbroken devices can't be discussed here.
You can only get help from those people who told you to modify the software, only they know what the jailbreak did to the firmware. -
My MacBook Pro randomly froze during a sync to my iPhone and started making a scratching noise by the power button. I shut it off then turned it back on and it won't take me to the desk tops it will just flash a folder with a question mark in it. What do I do?
You have a HDD problem (hopefully you have a backup). Start with the information on this support article:
https://support.apple.com/kb/TS1440
Ciao.
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