Trying to track a package on FedEx website and get "Framework Not Found" error message

Either by clicking on the email from FedEx and launching Firefox or by opening the FedEx website and entering the tracking number, I get "Framework not found" error and the search stops. It worked with previous Firefox versions but not with the new 4.0.1 version. Any suggestions?

I tried it with firefox and chrome and have the problem in both browsers, so it is not browser specific.

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