Trying to track down Activation Code

A gentleman in our department at work has been using Adobe Premiere Pro since March of 2009. He retired recently and the license was moved over to someone else in the department. The system has been working fine since January, however there has been an upgrade to the PC in the office the software was loaded on, and we need to re install and activate. The problem is no one can find the disk, box it came in, or any emails that would have the activation code. Is there anyway to find out this information?

Hello,
first of all you could have a look there: https://www.adobe.com/account.html  >>> see My productsView all >>> These registered products are associated with your Adobe ID. >>> Name >>> Serial number
If not successful use http://helpx.adobe.com/x-productkb/global/find-serial-number.html  >>> I lost my serial number >> see comment
Another option would be that you use Contact Customer Care = http://helpx.adobe.com/contact.html, by clicking through the headlines.
Good luck!
Hans-Günter

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