Trying to uninstall and reinstall iTunes
A number of my past files are no longer playing fully. Some cut-out. Others don't come in until well into the song. This seemed to occur after I upgraded iTunes to 6.0.4. Now, my purchased songs are not uploading fully even though the bar on the screen indicates it did. ITunes proposed that the application may need to be reinstalled.
#1 How do I UNinstall iTunes so that ALL of the old application is gone?
#2 Anybody have this problem and is this (reinstalling) the way to go?
Imac G5 Mac OS X (10.4.5)
I eventually went to an Apple Genius Bar after not resolving the problem through either iTunes or Apple.
The answer was to simply 'deauthorize' my computer and reauthorize it. Problem solved!
Similar Messages
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Have had a number of issues with itunes, but everytime I have tried to update it, it tells me that the file location is invalid.
Have tried to go through the process of uninstalling and reinstalling itunes, but when I come to uninstall itunes, it tells me that the file location contains an invalid character.
Help!!!For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
At the last iTunes update about a week or so ago, my iTunes quit working. I do not remember the error at the time. I unistalled iTunes and attempted to reinstall. About 95% in the installation, there is an error. I cannot get by it. If I choose to "ignore" the issue, it says iTunes is installed. However, when I try to open iTunes the error: "The program cannot start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem." I've tried this multiple times with no success. Any suggestions? Thank you.
Kel
I have a Toshiba Satelite laptop. Windows 7. Need iTunes 64-bit.Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99791) -
I also get a message saying:
the feature you are trying to use is on a network that is unavailable. Click OK to try again or enter an alternate path to a folder containing the insallation package "iTunes.msi" in the box below
When I click OK, get a message daying:
(file name) cannot be found Verify that you have access to this location and try again or try to find the installation package "iTunes.msi" in a folder from which you can install the product iTunes
I have no idea what to do!! Any help??the feature you are trying to use is on a network that is unavailable. Click OK to try again or enter an alternate path to a folder containing the insallation package "iTunes.msi" in the box below
Download the Windows Installer CleanUp utility from the following page (use one of the links under the thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select anyiTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
Hi,
When I tried to install iTunes update this failed, then tried to uninstall and reinstall itunes twice. Failed again. Could not open iTunes. I use an HP PC. Even tried to disable Macafee firewall, still itunes failed to install. Please help!!Followed these instructions with a few changes. (Windows 7 x64)
Uninstalled programs in the following order:
- Itunes
- Apple Application Support
- Apple Software Update
- Bonjour
- Apple Mobile Device Support (uninstall failed due to Apple Mobile Device failure)***
- Restarted System
- Redownloaded Itunes from website.
- Run installer as Administratot
- Succefully installed
***To uninstall Apple Mobile Device Support
- Right clicked on Apple Mobile Device Support, Clicked Charge (second option), Repair, Next (failed to repari)
- Right clicked the Apple Mobile Device Support in the Programs and Features window and clicked Repair (third option in drop down list). (repaired successfully)
- Uninstall successful after the repair.
Below is a guess at a quicker solution:
Looking at the uninstalls, it may be worth trying to repair the Apple Mobile Device Support through the Program and Features window before trying to uninstall everything. It may be a faster fix for the freezing service. After the repair is successful the itunes update may work.
Hope this helps. -
Wanted to update iTunes to newest version. After install got "Error 7 (Windows erroe 193)
I tried to uninstall and reinstall but still get the same message.
Please help!Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
I recently tried to update iTunes to 11.1, and am now getting an error message "This application has failed to start because MSVCR80.dll was not found. Reinstalling the application may fix this problem." I have uninstalled and reinstalled iTunes several times with no success. I am running Windows XP Svc Pack 3. Help please.
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99753) -
My ipod touch 5th gen will not connect to itunes, but my computer registers my ipod. i have tried placing my ipod in recovery mode, uninstalled and reinstalled itunes, and restarted my laptop but my ipod will not connect to my itunes..... help ._.
Try
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem -
hi my itunes crashes everytime i try to excess the itunes store,it seems to work fine until that point,ive uninstalled and reinstalled itunes and also tried it with my fire wall off but all to no avail. i am using a new computer which isnt authorized yet if that makes any difference. any help would be greatly appreciated
Windows 8 or Windows RT? iTunes won't run on Windows RT. It should run on Windows 8. Use the appropriate installer from an account with administrator privileges.
Windows System Requirements
PC with a 1GHz Intel or AMD processor and 512MB of RAM
Windows XP Service Pack 2 or later, 32-bit editions of Windows Vista, Windows 7, or Windows 8
64-bit editions of Windows Vista, Windows 7, or Windows 8 require the iTunes 64-bit installer
400MB of available disk space
Broadband Internet connection to use the iTunes Store
tt2 -
Hi my itunes program crashes when i try to access the itunes store. Have tried to uninstall and reinstall to no avail.
Me too - running iTunes 10.5.3 on Windows 7. Will allow me to sign in to iTunes, download app updates and then if I either close iTunes or try to sign out of my iTunes account it all freezes. So frustrating, because my understanding is that iTunes saves the library file when exiting. So, everytime I update apps I lose all the downloads.
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I can't access Itunes Store via my Itunes. When Itunes start, CPU always 100%, I've tried uninstall and reinstall Itunes but it seems to be useless. Please help !!!
I can't access Itunes Store via my Itunes.
Is iTunes endlessly saying "Accessing iTunes Store"? Or is something a bit different going on? -
New iphone will not sync w computer. Says computer not authorized for purchases. I have tried the following. Uninstall and reinstall iTunes. Authorize comp(already authorized). Backed up phone to computer. Please help
Hello Tyeary7,
Thank you for using Apple Support Communities.
For more information, take a look at:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Have a nice day,
Mario -
i have uninstalled and reinstalled itunes several times bc i cannot access the store. still unable to....tries to access but then just stops. no error. please help
Try this:
Go to command prompt (in windows XP, START/All Programs/Accessories/Command Prompt)
Type in following:
Netsh winsock reset
Hit "Enter" key. Restart computer.
Now check & see if iTunes stores is back to normal.
If not, try temporary uninstall your Security software & see if it works. -
My ipod touch has lost touch with my itunes account. I appear to have lost all my audiobooks from itunes and a nook I downloaded from audible.com last week is on my itunes but I cannot syn it to my ipod. I have tried uninstalling and reinstalling itunes but this did not work and I now have a different screen with itunes which I am not familiar with. I need my ipod for audiobooks and podcasts because I have a visual impairment.
iTunes 11 does some thinks differently. See:
iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
or
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
Also
If you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears. and Control+B to show the Menu bar -
I need to uninstall and reinstall iTunes (it won't let me update). I have IE 8 on Windows XP, and iTunes 10 something. In my Program files list I see iTunes and iTunes (2) and even iPod and iPod (2) where a tech had to back up and do this for me before. I'm just trying to fix it all. I keep getting the "The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package 'iTunes.msi' in the box below." I can even run a search and find the folder, but it gives me the same error message. I was planning on using the Microsoft Fix-It tool to help uninstall then Reinstall iTunes. But I need to backup my library. So, how do I copy or back up my iTunes library of over 1,500 songs? Can I copy the folder to desktop or can I use a Flash Drive to backup my music? I don't want to do anything until I know for sure how I can backup my songs, and then reinstall them into iTunes. Thanks for any help.
Ok, thanks that helps. I don't have an external hard drive though. What about backing up through 'the cloud'? I'm just wondering since my husband syncs his iPod to the PC through iTunes and he's worried that he will lose all the songs on his iPod if the library is lost from iTunes and he tries to 'sync' it up again. I'm not exactly sure how to 'copy the entire iTunes folder' either. I kinda suck at this unless I have step by step instructions, which I haven't found yet on iTunes help or other sources.
The only way I know how to back anything up is by going back to a restore point, etc. (as stated before, we don't have an external hard drive.)
Thanks for the info.
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