Trying to uninstall itunes but apple mobile device support will not uninstall
while uninstalling itunes, the apple mobile device support component will not uninstall help
HI Bill
ReInstall iTunes (dont worry about de device)
Then copy QTMovieWin.dll from C:\Program Files (x86)\Common files\Apple\Apple Application Support
Then paste file there C:\Program Files (x86)\iTunes
Give me your feedback - I am sure it will work
Claudine
Similar Messages
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I cannot install the latest version of iTunes as it instructed me to uninstall the version I had, which I did, but the "Apple mobile device support" will not uninstall. This has left me with no iTunes and the new version will not install until I can uninstall all the old components. Help please
You could try downloading and installing 7-Zip (free) and downloading a fresh copy of the iTunesSetup.exe installer, unpack the installer into its components using 7-Zip then try installing AppleApplicationSupport again. It may still fail to install but you may get more useful error messages as to why not.
tt2 -
"Apple Mobile Device Support" will NOT uninstall from my computer so I am still unable to upload iTunes. I have tried it multiple times in multiple ways and after the uninstall always fails. Solutions to this specific problem?
I don't know... A link to the official repair advice is given at the top of my user tip. There was a new build of the iTunes 11.1.4.62 setup file released yesterday which is supposed to install cleanly on any system still back on iTunes 11.1.3.8, however they are still giving the same advice for problem systems that have already been upgraded. I.e. the new installer won't repair a currently borked install.
You can download 7-Zip (free), or a free trial of WinRAR, and unpack the iTunesSetup.exe or iTunesSetup64.exe file into its components, then try installing them individually in alphabetical order (don't try to install SetupAdmin.exe or iCloud.msi). AMDS might not install right now, but you may get a more useful error message as to why not, and you might be able to run iTunes even if you can't update your devices at this stage.
tt2 -
HT1923 apple mobile device support will not uninstall
I'm trying to remove and reinstall itunes, the program "apple mobile device support" will not uninstall.
You could try downloading and installing 7-Zip (free) and downloading a fresh copy of the iTunesSetup.exe installer, unpack the installer into its components using 7-Zip then try installing AppleApplicationSupport again. It may still fail to install but you may get more useful error messages as to why not.
tt2 -
I'm trying to uninstall itunes so I can re-install it, but Apple Mobile Device Support won't uninstall. Any help? I've tried three times already.
See Troubleshooting issues with iTunes for Windows updates. The second box is essentially the same process descibed by Apple with some extra hints...
tt2 -
Hello- after updating to the new iTunes i got a box saying that i needed a new version of Apple Mobile Device Support and ihat i should uninstall iTunes and Apple Mobile Device Support then install iTunes again. Problem is I have been unable to uninstall itunes, can't find the installation files .msi. I'm using Windows XP.
Help!Problem is I have been unable to uninstall itunes, can't find the installation files .msi.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
Had error 7 windows error 126 and missing MSVCR80.dill. Went through the steps to uninstall and apple mobile device would not uninstall. Now I can"t download itunes. Help!!
apple mobile device would not uninstall.
Try using the fixit from the following Microsoft document to remove Apple Mobile Device Support:
Fix problems with programs that can't be installed or uninstalled -
Apple Mobile Device Support will not install! Any answers re rollback issue?
Hi,
Im running Windows 32bit and trying to install the latest Itunes version 10.5.1.42 after a few attempts i have managed to install all of it apart form Application Modbile Device Support (AMDS), therefore meaning that i can not sync with my new Iphone.
Essentialy when it gets to installing AMDS it rolbacks. It can create the folders ok and but does not copy any drivers into the folders. All the other Apple folders in common files directory are ok and populated and work. I tunes work - just doesnt let me connect my phone as AMDS is empty.
I have noticed a few threads regarding this issue over the years and tried lots of the suggestions:
completely uninstalling Itunes and all traces of associated apple products. Manually removing residual files. Done this lots and lots of times, Itunes etc will install, AMDS will not
checked various permissions
Ensured Windows updates are all up to date
Removed other mobile phone software
changed msconfig settings
Im just going around in circles now. I cant bear the thought of running thorugh another uninstall of Itunes and ten watching it install again only to see the roll back bar appear and reverse!
Any idea people?For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if one component, such as Apple Mobile Device Support, won't install normally.
In your case I suggest you start with a clean download of the setup file using the direct link. If reinstalling AMDS alone doesn't work try tearing everything down again.
If that fails try the advice on rolling back to the last build of iTunes that worked for you.
tt2 -
Apple Mobile Device Support Will NOT Install - Win 8 OS
I uninstalled EVERYTHING Apple...all folders, all apple software. I went through my computer and everything was removed. I did not go through the registry and remove anything so that may be where the problem is.
I looked in programs and features and there is no "Apple Mobile Device Support" installed.
It's as if it will not install, no matter what I do.
I think it may be a registry issue in Win 8 but not sure.
I have looked all over for a solution but to no avail. I uninstalled everything, reinstalled iTunes, I even tried to installed the .exe specifically for Apple Mobile Device Support and it rolled back, refusing to install it. I have tried updating drivers. My iPhone does show up in Task manager as well.
Under device manager, my iPhone
I follwed this >link< and did exactly what it said to do but still didn't work.
I have a feeling there is no solution to this one. Any other suggestions? Is there a way to remove more apple software including in the registry?
I appreciate any feedback. If anybody else has had this issue and have a proven method to resolve it, PLEASE share.
Thanks again!I have the same problem with Win7. Did uninstall so many times now I can do it in my sleep. I did one thing which seemed to work for a while. After I uninstalled itunes 11, I reinstalled the earlier version. That brought back the Apple Mobile Device Support feature. Then I updated itunes to the latest version. Then I get the same message about amds not the latest version and uninstall itunes etc...(evern though when I check amds IS the latest version). It's a merry go round. Can't sync my iphone 4s or iPad 3. I finally got rid of itunes 11.1.1. Guess I just have to sit back and wait for a while until the new version comes out or until someone figures out a solution.
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HT1923 Apple Mobile Device Support will not uninstal. Any advice on how to deal with this?
Apple Mobile device will not uninstall. Other components uninstal ok. Cannot uninstal and reinstall iTubes. Any advice?
Hey AJKP,
Thanks for the question. I understand that you are experiencing issues uninstalling Apple Mobile Device Support. The following article provides a solution:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Uninstall and reinstall iTunes
1. Uninstall iTunes and all of its related components.
2. Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
3. Re-download and reinstall iTunes 11.1.4.
Thanks,
Matt M. -
Apple Mobile Device Support will no uninstall
So i finally got my iTunes installed correctly.
I went to plug in my iPod and it said Apple Mobile Service Support needs to be updated.
iTunes uninstalled without any problems.
When i try and uninstall Mobile Device Support, When it gets to 0 seconds remaining the green loading bar backs all the way up and then the uninstalling window goes away.You could try downloading and installing 7-Zip (free) and downloading a fresh copy of the iTunesSetup.exe installer, unpack the installer into its components using 7-Zip then try installing AppleApplicationSupport again. It may still fail to install but you may get more useful error messages as to why not.
tt2 -
When I connect my iPod touch it tells me that I need a new version of Apple Mobile Device Support and to uninstall iTunes and then re-install it, I've done that twice with the newest version of iTunes and it still doesn't work?
Try:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7 -
het is niet mogelijk om de nieuwste versie van itunes te installeren. de melding is : the older version of apple mobile device support can not be removed. ook niet via het configuratieschern of uninstal progamma's. graag hulp bij de-installatie
ok, i'm stunnend.
apparently there was something that resolved the issue, the store works fine now... have been hacking around on this for days, and now, just at once. only thing i did (and i did that before, naturally, it's one of the first things you trie) is disable my antivirus software. It runs perfectly with antivirus enabled now to....beats me...
anyway: resolved! -
Do I understand correctly that if I own a Mac but no other Apple mobile devices, I will not be able to access my photos, documents, contacts, and calendar in iCloud?
No, you don't understand correctly.
Apple iCloud Related Support/How-To/Troubleshooting Docs:
Apple IDs and iCloud
iCloud: iCloud security and privacy overview
MobileMe: About moving to iCloud
Frequently asked questions about the MobileMe transition and iCloud
iCloud: Troubleshooting the move from MobileMe to iCloud
iCloud: MobileMe services that no longer sync after moving to iCloud
iCloud: Supported system requirements
iCloud: What if my device or computer doesn't meet iCloud system requirements?
Creating an iCloud account: Frequently Asked Questions
iCloud: Managing your iCloud storage
iCloud: Purchasing iCloud Storage and Billing
iCloud: Resetting your Photo Stream
iCloud: Calendar & reminder data removed from iCal when disabling iCloud Calendar
MobileMe: Advanced iCal troubleshooting for MobileMe Calendar data
iCloud: What version of Windows software am I using for iCloud? -
When i try to sync to itunes i get message== phone can not sync to itunes cause apple mobile device service is not started, how do i start service?
I'd start with the following document with that one:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows
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