Trying to uninstall iTunes but it's missing from programs list
I have iTunes on a laptop with Windows 7 and tried to update but kept getting an error message. I was advised to try uninstalling and then reinstalling iTunes using these steps...
http://support.apple.com/kb/ht1923
However when I go to the list of currently installed programs iTunes isn't there! I can see Apple Device Software and Bonjour etc. but iTunes just isn't there in the list and doesn't come up if I search. It is there when I go to all programs from the start menu and it also runs fine... just wouldn't update!
How do I uninstall it?
How are you getting this itunes update? Through the Apple Software Update program? Or the apple itunes download page?
My advice is to go to the apple itunes download page, choose SAVE to save the entire file to your PC's hard drive, and click the iTunesSetup.exe file after it has entirely downloaded. You don't say your version of WIndows, but it's also a good idea to right-click and choose "Run as Adminstrator" with that setup file.
If you still have trouble with QuickTime, there is also an apple download page for a QuickTime standalone installer.
I always back up my itunes Library.itl database file before upgrading itunes, by the way. I put a copy of it on my little USB stick or one of my exHDs.
Message was edited by: Katrina S.
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Tried to upgrade iTunes, now it's missing from my computer
I tried to upgrade iTunes, but it basically froze. I cancelled the installation with the intention of just trying over. Now, the icon is missing from my desktop. When I go to the program in my computer, it won't start. What do I do to get it up and running again?
How are you getting this itunes update? Through the Apple Software Update program? Or the apple itunes download page?
My advice is to go to the apple itunes download page, choose SAVE to save the entire file to your PC's hard drive, and click the iTunesSetup.exe file after it has entirely downloaded. You don't say your version of WIndows, but it's also a good idea to right-click and choose "Run as Adminstrator" with that setup file.
If you still have trouble with QuickTime, there is also an apple download page for a QuickTime standalone installer.
I always back up my itunes Library.itl database file before upgrading itunes, by the way. I put a copy of it on my little USB stick or one of my exHDs.
Message was edited by: Katrina S. -
hello
i am having major trouble installing itunes. i had itunes working fine and i went to update it as it told me there was an update which i thought i did. i went on my laptop the next day and it said "itunes was not installed correctly error 7 windows error 998"
i read a few articles on here but i am having no joy. i uninstalled itunes and reinstalled and that did not work. i also unistalled some other apple things cant remember the names sorry!
i am not a whiz on a computer so really need some help please!!Installing, and uninstalling, applications never touches or removes the data.
Clean out and uninstall all the apple programs and software thru Programs and manually.
Might want to use Revo and CCleaner
I always use manual standalone installers (and keep a couple backup versions)
itunes 10.5 may affect iTunes media playlists, not sure, depends on what you have.
A search of these forums will show some threads.
I'd clean up vista, you need SP2 or later, and specific error message?
I wonder as you arenot the first with a dell if maybe the OS or included software.
Security programs like Norton and older versions of Kaspersky have been implicated.
Also settings in IE that affect pop-ups and plug-ins. -
Trying to uninstall itunes but apple mobile device support will not uninstall
while uninstalling itunes, the apple mobile device support component will not uninstall help
HI Bill
ReInstall iTunes (dont worry about de device)
Then copy QTMovieWin.dll from C:\Program Files (x86)\Common files\Apple\Apple Application Support
Then paste file there C:\Program Files (x86)\iTunes
Give me your feedback - I am sure it will work
Claudine -
Just last 2 days started getting an APS Daemon.exe-System Error saying my MSVCR80.dll file is missing when booting up my PC with Windows 7. I tried to reinstall itunes, but got another error message. Anyone having this problem or know how to fix it?
I now see the message from tt2 and will try that. Thanks!Read this:
MSVCR80.dll missing, cannot install iTunes -
Trying to install itunes but keep getting windows error126 message and libicuin.dll missing
trying to install itunes but keep getting windows error 126 message and libicuin.dll missing have reinstalled numerous times and keep getting same messages.
Are you saving the installer first and then installing, or are you running the installer directly from Apple's website? Also save first.
If you're saving first and still having issues, try and use Microsoft's Cleanup Utility and then reinstall Quicktime/iTunes:
http://support.microsoft.com/kb/290301
Make sure it's a new and fresh download from:
http://www.apple.com/itunes/download/
If not mentioned in the articles, make a new user account in Windows and see if iTunes opens. That will tell you if there's something funky in your main account (if the new user works), or if you have a system-wide issue. -
I'm trying to uninstall itunes so I can re-install it, but Apple Mobile Device Support won't uninstall. Any help? I've tried three times already.
See Troubleshooting issues with iTunes for Windows updates. The second box is essentially the same process descibed by Apple with some extra hints...
tt2 -
Im trying to uninstall itunes because the newest version wont download. But when i go to uninstall, it says "The system administrator has set policies to prevent this uninstallation" Whats can i do to uninstall
Windows right?
Likely your not the administor any more, the botnet is.
Check on this site really quick if your part of a botnet
http://botnetchecker.com/
All clear? Hopefully. Backup your files to a external drive, cd or dvd, USB keye etc off your computer.
Run the sfx file on this site and it will burn to a cd.
http://www.avira.com/en/support-download-avira-antivir-rescue-system
Next hit your BIO's key and set the cd to boot first, run the scanner and see what it pops up.
If your all clear then create another Admin, transfer your files over from the first Admin.
See if that works, eventually when your totally over to the new Admin, delete the old one.
If you can't create a new Admin, find out who locked your machine down, like your parents or it's a school computer?
Likely installed spyware or "nanyware" to watch you.
Hope that works. -
hi, for some reason screenshots have stopped showing on the appstore, ive tried resetting my cache, restarted computer and itunes, but there still missing
im using itunes for windows, windows vista 64bithi, heres the info u requested
Microsoft Windows Vista x64 x64 Ultimate Edition Service Pack 2 (Build 6002)
Acer Aspire 6920
iTunes 10.3.1.55
QuickTime 7.6.9
FairPlay 1.11.17
Apple Application Support 1.5.2
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.1.2
Apple Mobile Device Driver 1.57.0.0
Bonjour 2.0.5.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 00D6ACD0035A7110
Current user is not an administrator.
The current local date and time is 2011-06-26 19:10:29.
iTunes is not running in safe mode.
WebKit-accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., ATI Mobility Radeon HD 3650
**** External Plug-ins Information ****
No external plug-ins installed.
The drive G: WD Virtual CD 1110 Rev 2003 is a USB 1 device.
iPodService 10.3.1.55 (x64) is currently running.
iTunesHelper 10.3.1.55 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {956AE0ED-F775-4157-8184-95CB8B89B99D}
Description: Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Adapter Name: {805B9D00-0148-4062-8C0F-9DF326230B82}
Description: Intel(R) Wireless WiFi Link 4965AGN
IP Address: 192.168.0.4
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Sun Jun 26 14:02:36 2011
Lease Expires: Mon Jun 27 14:02:36 2011
DNS Servers: 192.168.0.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple website was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-06-26 18:57:29. -
I can't no longer access Itunes. Keep getting error message 127. I tried uninstalling Itunes, but can't. So frustrated. Please help.
First, if you've moved the iPhoto library to an external drive, make sure that drive is mounted by opening it in the Finder.
The issue can be caused by sharing the photo library on a network (against Apple's advice) or by opening it in more than one local user account at the same time. You may be able to clear the error by logging out or restarting the computer. If not, do as follows.
Quit iPhoto if it's running, locally or on any file-sharing client. Select the iPhoto Library in the Finder. Usually it's in the Pictures folder, but you may have moved it somewhere else. Right-click or control-click the library icon and select
Show Package Contents
from the popup menu. In the folder that opens, navigate to
Database/apdb/lockfile.pid
and move that file, if it exists, to the Trash. Close the Finder window.
Credit for this observation to ASC member Elijahg. -
I've tried to uninstall iTunes to start over again and it won't let me, and have also gone through the step-by-step guides on Apple Support.
What's the precise text of the error message, please? (There's a few different ones I can think of that you might be getting.)
-
Cant uninstall Itunes to reinstall it missing file itunes64.msi
iTunes stopped working one day, so i tryed to uninstall it and it says missing itunes64.msi file. The installer wants me to find the file but i cant find it at all.
i have downloaded itunes again and when i go to intstall it it goes half way through the program till it wants to unintstall the old software and comes up with the same text box asking to find this file
Please helpiTunes uses 6 programs you need to uninstall them all then reinstall, HERE are the instructions on how to do it.
-
I am trying to update itunes but keep getting 'The feature you are trying to use is on a network resource that is unavailable - Click OK to try again, or enter an alternate path folder containing the installation package 'itunes64msi' in the box below'.
I am unable to install and also i cannot uninstall itunes, can anyone HELP PLEASSSSSSEEEEEE!!(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
I am trying to install itunes but at the status of 'Starting Services' it tells me that 'Service Apple Mobile Device failed to start. Verify that you have sufficient privileges to start system services". I clicked retry and ignore button but same result. What shoud I do?
Has your windows previously installed itunes?
Do uninstall all other apple programs such as
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Bonjour
these programs above doesn't remove together with itunes.
remove these programs and make a reboot for ur windows.
then download the latest itunes and install. -
Tried to update ITunes, but keep getting error: Service "Apple Mobile Device failed to start. Verify that you have sufficient privileges to start system services."
So how do I get my ITunes back?Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2
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