Trying to unlock the user, message says " user xyz is still locked"

Hi,
I am trying to unlock a user locked due to incorrect logins, the message "user xyz is still locked" comes up and user is not unlocked. I don't remember seeing this message earlier. SAP 4.7.
Any ideas/suggestions, please.
Thanks in advance
Ravi

Hi
Are you using CUA ? in that case you might need to unlock the user on the central system, Furthermore check transaction SCUL
Regards
Morten Nielsen

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Trying to unlock the user, message says " user xyz is still locked"

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