Trying to up grade from Contribute 4 to 6.5! Is there a time limit how long you own a Licence?

We bought Contribute 4 sometime before 2006! When trying to Up Grade the first Agends where very helpfull and wanted to Activate it with an 1 time Code!
We managed to activate it finally in Win7! Only two weeks later the Labtop broke down and we managed to get the Software deactivated by using an old Computer from our local repair shop.
Now I tryed to activate it again in Win8 and the next ADOBE agend told itś not possible to Up grade from Contribute 4 to 6.5, because the Serialnumber is to old!!!

Hi,
the old mashine is broken down and the company AVALON, who
installed the program has no records anylonger about the program
details.
They only gave us the inf that the program is Contribute
Version 4 and they didn´t even know if it was a single licence or if
they had it under Company licenze.
I managed a few weeks ago to
activate the up grade to my Labtop, because after the winter season we
had some holiday time and I tried to get it done at home.
Onfortunatly
my own Labtop crashed a week after.
Now we started to work and we have
to up grade the Webpages.
Kauko bought the update for 115 EUR in
January and he is not going to like it when I tell him they gave us
wrong Info from AVALON when asking if the up date is working or not!
So how we proceed?
On 20-05-2013, Shekhar_Dhiman wrote:
RE:
TRYING TO UP GRADE FROM CONTRIBUTE 4 TO 6.5! IS THERE A TIME LIMIT HOW
LONG YOU OWN A LICENCE?
created by Shekhar_Dhiman in
Contribute General Discussion - View the full discussion

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