Trying to update ACC but programs don't recognize I'm on-line nor will CC or Adobe AppManager open.
My system told me when I opened this morning that I had two updates, one from Adobe and the other from my internet download manager. I took care of the IDM first which required a reboot. Then I started to do the Adobe update which said there was a missing dll from the last update. I had already logged into gmail, so I was connected to the internet. The Adobe installer (which I told Norton to allow to take control of my computer to install updates from Adobe when it asked this morning) told me to connect to the internet. Now I've lost the update AND neither the Adobe Creative Cloud link nor the Adobe Aplication manager will open. How to I get that update?
sign out and then back in to your cc app.
if that fails follow solution 2 here, http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
Similar Messages
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Trying to update iPhone but my computer doesn't have enough memory and I don't want to loose media.
Trying to update iPhone but my computer doesn't have enough memory for backup. It says I will loose all media off phone if I proceed. What do I do?
I think you misunderstand... iCloud backups are stored in the cloud and not on the PC. So, if you do an iCloud backup, it won't take up room on the PC.
But, if you want to transfer the iTunes purchases over, set up Home Sharing. Also, see this link. -
I am trying to update itunes but keep getting 'The feature you are trying to use is on a network resource that is unavailable - Click OK to try again, or enter an alternate path folder containing the installation package 'itunes64msi' in the box below'.
I am unable to install and also i cannot uninstall itunes, can anyone HELP PLEASSSSSSEEEEEE!!(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
Tried to update ITunes, but keep getting error: Service "Apple Mobile Device failed to start. Verify that you have sufficient privileges to start system services."
So how do I get my ITunes back?Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
After upgrading to YOSEMITE, I tried to use Airdrop between my iMac and iPhone 6 Plus but they don't recognize each other. It also didn't recognize my iPad.
Please help!After upgrading to YOSEMITE, I tried to use Airdrop between my iMac and iPhone 6 Plus but they don't recognize each other. It also didn't recognize my iPad.
Please help! -
I forgot my Apple ID password. and I tried to rest it but I don't get a reset email to change the password. What do I need to do to return the account. (I need the specified account because I bought apps with it.)
The Best Alternatives for Security Questions and Rescue Mail
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contact Apple support.
c. Rescue email address and how to reset Apple ID security questions. -
my iphone 4s is not showing up in my itunes. I have tried to update itunes but it is telling me that it is the newest version. Have also tried to update my mac, which is also telling me it is the latest version (no updates) but i dont think it is.
any suggestions please?Which Mac OS X do you have installed?
With iTunes open, from the menu bar click iTunes > About iTunes
The latest version is 10.5.2 -
my ipod is a 4.3.5 and im trying to update it but it keeps freezing on me so i try restoring it but it just keeps puting error code 3196
Have you checked the Apple support site? If not, take a look at this -> iTunes: Specific update-and-restore error messages and advanced troubleshooting
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
If you've used some progam with your iPod that wasn't made by Apple, it might have modified the host file. -
how can i get ios 7 in my ipad 2? i have tried to update it but in my setting>general there is no icon for software update.so help me please!
If you are using iOS 4 (or earlier) there is no Software Update in Settings. That feature was first added in iOS 5.
To update you will have to connect your iPad to iTunes on a computer (preferably the one you sync with and backup to).
See here: http://support.apple.com/kb/HT4972 -
i just recently did a reinstall on my mac, i tried to open itunes, but there is an error message that says itunes requires quick time 7.5.5 or later, i have tried to update quicktime, but cannot. please help
Just FYI
QuickTime 7.7 for Leopard - http://support.apple.com/kb/dl761
http://support.apple.com/kb/DL27 <-- Quicktime 7.5.5 -
im trying to update IOS version, have done everything as recommended. however, it doesnt seem to be working, when i try to buy a tune i am again prompted to update to new IOS version... can anyone offer any advice
Is this an iPhone or iPad question? You posted in the iPad forum.
See
iOS 5: Updating your device to iOS 5
http://support.apple.com/kb/HT4972
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect to your computer & click on the "Update your device using iTunes".
Tip - You may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. After you update to iOS 5.x, the next update can be installed via wifi (i.e., not connected to your computer).
Cheers, Tom -
HT1338 trying to update iTunes but get a corrupt message
trying to update iTunes but get a corrupt message
How are you trying to update, via Software Update for from the standalone iTunes installer? And when does this error message appear and what exactly does it say?
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I tried to update itunes but keep getting the message download corupted
I tried to update itunes but keep getting the message download corupted. Try later to download the update. I have tried 5 times. I looked for the corupted download to delete but could not find it. What is the best way to proceed?
I'd try updating using a .dmg installer downloaded from the Apple Website:
http://www.apple.com/itunes/download/ -
I recently updated my mac to mavericks, and I can't use my iPhoto unless I update it and I have been trying to update it but it says I've "purchased it on a different account" or "the item has been cancelled/deleted" what do I do? It also says its unavailable. Please help.
Contact App Store support. There's a link on the right hand side of the App Store Window. They're the only ones who can sort out account issues.
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Trying to update itunes but getting error message bonjour.msi can not be found
Trying to update itunes but keep getting an error message ..... bonjour.msi file missing ? Anyone having this problem and if so how do you correct it?
i get the same message and am going crazy trying to fix it.mine gives me the option to search for this file, but i can't find the file.itunes then forces me to quit instalation at this point. when i try to un install itunes, it won't let me, HELP
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