Trying to update an old 2002 iMac - need help!
I'm trying to update my ancient iMac to a newer operating system. I was hoping I could simply download my purchased copy of Mountain Lion onto this machine, but to my knowledge I cannot access the Mac App Store on this machine. Can someone give me a nudge in the right direction of how I should go about this? Thanks!
I'm sorry, but your Mac is way too old to update to Mountain Lion. Look here.
http://support.apple.com/kb/HT5444
Mavericks was released yesterday and Mountain Lion is no longer available in the MAS. You need to be running OSX 10.6.8 in order to have the MAS on your Mac in the first place.
Maybe you should think about investing in a new Mac - or maybe a refurb, if you can't afford a new one, or settle for the OS that you are running now. As far as I know, you cannot buy Tiger which might be the next step up for your machine.
Similar Messages
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I am trying to update an old version of itunes, my computer says it took place, but when I try to sync my daughters new ipod it says a newer version if itunes is required?
In iTunes, look at Help/About iTunes and as the screen rolls up, check for the version number. Ignore the bit that says iTunes 10 in massive bold lettering, wait for the smaller text to appear as the it rolls up. The latest version (on 15th April 2012) is iTunes 10.6.1.7 and the text you should see will simply state iTunes 10.6.1.7. Underneath that will be "gumpf" about copyright etc.
If your iTunes does not say this, then something must have gone wrong with the update you did. How did you do it? The usual way is to simply select (in your iTunes), Help/Check for Updates. In my case, the return message I see states This version of iTunes (10.6.1) is the current version. The alternative message will state something like "there is a later version of iTunes available, do you wish to download it" or similar. Selecting "Yes" would begin the download and if you leave it to run itself, the update should take effect, providing you don't stop it or (I guess) keep iTunes so busy it cannot run the update. It may need to close and re-open before the change takes effect.
At a guess, the reason your daughter's iPod is saying it requires a newer version of itunes is either because you've just bought it, and you have a fairly old version of iTunes - AH!, that may be the problem. >>
>> If the version of iTunes you had installed was very old, then the update may have updated to something other than the latest version. So even if the update has taken place, if it only updated from, for example, iTunes 8 to iTunes 9, then it may need a further update to get to version 10 or to 10.6.1. So for you, now, check after update for the version your iTunes thinks it is until it states iTunes 10.6.1.7.
Alternatively, if your daughter's iPod has been Synced with another computer (with a later version of iTunes than yours, even by one increment), then that would cause then issue you currently have, because her iPod will now only want to work the the latest version it has previously done business with, not your old version.
Note; the current version of iTunes as I've stated it, may change any day. Apple do not announce when updates will be released. Uisng Help/Check for Updates and seeing the return message This version of iTunes (10.6.1) is the current version is the only sure way of telling that you are up to date.
Additional note; gumpf = slang for "random junk".
Let us know how you get on. -
How can i update my old 2006 iMac Intel core 2 duo running 10.6.8 to OSX Lion so that I can sync using iCloud with my newer devices? Mountain Lion is not an option for my older model and Lion is no longer available at App store.
Call Apple's online store's telesales agents: 1-800-MY-APPLE (1-800-692-7753) or Customer Service and Sales Support at 1-800-676-2775. For Lion you'll get a redemptions code via e-mail and need to DL from the Mac Apple Store (requires SL 10.6.6+).
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I tried to update my old iPhone 3GS and is giving me a message that it can be activated. This is my old phone and it shouldn't have a line but I Still like to use it as an iPod. What can I do.
Activation issues are almost always the result of a device that has been hacked or jailbroken. If that is the case, no support can be provided here.
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I am trying to change my apple id Country. but it says " you have a store credit balance, you must spend your balance before you can change it." i don't wanna spend it to change my country. by the way i can't update any of iPhone apps. need help
It's strange because I can change my AppleID country without this message.
So what to do? Just try to do this again, but on another device. You may also erase cookies and history of your browser.
I hope it will be helpful, good luck! -
i keep getting this message when trying to update my old 3g-"the iphone could not be restored-an unknown error occurred (-1)-any ideas? anyone?
i have done that
same result
the phone has a sim in it that is not active. does this cause the fault in question? -
i have a mac osX 10.5.8 and i could always make photo books with iphoto , now all of a sudden i cant because i have iphoto version 7.1.5 i have tried countless updates and nothing is working ? help ?
Books are no longer supported with iPhoto '08 (a roughly six yeal old product) - you can purchase an iLife '09 DVD from someplace like Amazon or eBay and install it - iPhoto '09 is still supported this year
LN -
Some DVDs not playing in my iMac, need help!
some orginial / genuine DVDs not playing in my iMac, need help!
Once your husband copied the movies, did he use a burn software to burn them to a DVD? You need to use a burn software to properly encode the footage so it'll play in any DVD player/computer/TV. So, once the movie is copied to your hard drive, you can edit it in iMovie (may need a converter first to get it into a format iMovie can work with such as MPEG Streamclip); after you're done in iMovie, use iDVD if you have it or Roxio Toast to burn it to a DVD.
And for the OP: Regions are different depending on where the movie was made: the US, Europe, etc. The regions are set within DVD player - you insert a DVD and the player reads what region it originated in. Please note you can only change regions 5 x; after the 5th, that setting will remain and can't be changed again. -
Hello,
I recently tried downloading the IOS8 to my iPod 5th generation and when it was almost done the computer said there was an error. Right after that, the iPod shut down completely and now it's on recovery mode. I plugged it in and it said that I had to restore it and update it so I could use it again but it doesn't let me. What can I do? I even did a backup before the update.
I really need help.What happens when you connect to computer and restore via iTunes?
Without knowing that:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
So I was trying to update my 4th gen iPod touch when it canceled the update and told me that I needed to update iTunes. So while I was trying to do so, which didn't even work by the way, I noticed that my iPod was stuck on the screen that you get when updating your iOS. The bar was about a quarter way filled when it froze. I'm not sure how to fix this or what to google to find a solution so I came here. I'm actually leaving it alone to try to see if it runs out of battery since after all it has to be wasting battery from being on all the time. Please help!
- LukeHey rdbreunig,
Thanks for the question. If you issue is not yet resolved, it may be necessary to restore your iPod touch in recovery mode:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks,
Matt M. -
Trying to update software on my imac but saying i do not have appropriate privileges
I am trying to update my software on my mac and it is saying that I am unable to do so because I do not have the appropriate privileges.
So we know more about it...
At the Apple Icon at top left>About this Mac, then click on More Info, then click on Hardware> and report this upto but not including the Serial#...
Hardware Overview:
Model Name: iMac
Model Identifier: iMac7,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.4 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 6 GB
Bus Speed: 800 MHz
Boot ROM Version: IM71.007A.B03
SMC Version (system): 1.21f4
Office for Mac 2011 system requirements
Show All
The following table lists the minimum hardware and software requirements for installing Microsoft Office for Mac 2011.
Component
Minimum requirement
Processor
Intel only
Operating system
Mac OS X v10.5.8 or later
Memory
1 GB of RAM or more
Hard disk
2.5 GB of available hard disk space
Have you tried applying the big 1058 combo?
Repair Permissions afterwords, reboot.
1058 Combo Update, 10.5.8...
http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update -
Firefox asked me if I wanted to update add-ons and I said yes ... then it was updating it said and then Firefox said I needed to update browser, I then tried to update the browser and Firefox said the it was up to date. I don't understand ... please advise?
If you are using the same computer that you are reporting seeing these messages on as far as I can see Firefox is up to date.
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My HDD is partitioned c for OS and d for program files. I'm trying to update my ipod touch to the new ios but when it begins to back up my ipod, it attempts to put the back up on my c drive and then says not enough space. my itunes is stored on my d drive. how can i get itunes to save the backup to my d drive instead of c?
I forgot to add that I'm in Afghanistan and have no way of calling for support or going to a friends house to get help.
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New MAC user, old Picasa user - need help!
recently purchased my IMAC - and while I have loved it - I haven't loved used iphoto. I'm an old picasa user and when I copied all of my picasa fotos in iphoto - while the pictures transfers all the names and dates of the folders that the pictures were in did not - so they are all randomly scattered through out.
What I would really like to do is use Picasa for Mac and have it recognize my external drive, storing and altering all of the pictures there. Is this possible? I need help!Sure - you can use any software you choose - you can not use both iPhoto and Picasa - they do not work together
For iPhoto support this is a good pace
For Picasa support yu need to go to the Picasa forums
And note that while Picasa is a very good package iPhoto is a dabase program and is much more powerful - but it does have a learning curve
LN -
The above message appears when trying to update my phone wilst on itunes
http://support.apple.com/kb/TS3694#error6
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