Trying to update and it keeps saying to close Photoshop Elements 13 to proceed but it's not open

Hi,
Please restart your machine ,it will close all the running applications.
On next launch try to apply updates.
Thanks,
Shikha

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<Removed by Moderator>

Moving this discussion to the Photoshop General Discussion forum.
Nicolas1944 please be aware that you are posting in a public forum. I have removed your e-mail address from your previous post. You can also work directly with a member of our support team at Contact Customer Care.
The community in the Photoshop General Discussion forum should be able to help with your current difficulties opening files in Photoshop CC 2014.

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Trying to update and it keeps saying to close Photoshop Elements 13 to proceed but it's not open

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