Trying to update and my nano screen goes from color to black and white...

Last time this happened I lost all of the information on my ipod.
I was trying to get my newly purchased music from itunes to my nano. I couldn't. The help sections told me to update my ipod. I'm currently trying to update with 2006-03-23 and the screen still says "initializing" and actually as I type this the screen that says initializing appears frozen (although I've learned apple stuff is weird because it appears frozen but it's not). How long should this take? Is there something I'm doing wrong? Why does my ipod screen go from color to black and white? Do I need to redo anything? Do I need to reset my nano?
Please help with the ******** mac user (I've always used Windows and I am lost in the mac world apparently when it comes to ipods)

Can you get the exact wording for that error? Is it can't mount iPod?
Also, make sure iTunes is up to date...
iTunes
Finally, make sure your iPod's battery is charged up.
btabz

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