Trying to update apple id and icloud email.
A while ago I changed my apple id email and icloud email but the phone still asks for the old email and it's password. I have now got a new phone and am trying to reset the old one (to give to my son) but it keeps asking for the old email id password, which I've forgotten. When I log in to the page on the website it won't recognise my details so I am not sure what to do next to delete this old email address and reset the old phone.
Any ideas please?
If it is an earlier version of your current ID, temporarily recreate your old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. You should now be able to delete the existing account. Then you can go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.
Similar Messages
-
I Have tried to recover my password through email but when I check the email address it is under, there is no email. Additionally, when I try to answer security questions to change it, it says my birthday doesnt match their records!! So frustrating! When I try to delete the account it says I need to turn off the Find My iPhone setting but to do that I need the password!
You'll need to contact iTunes Store support to have your questions and answers reset.
-
help
You have encounter Activation Lock, the antitheft feature of the iPhone. The previous owner did not remove the phone from their account. The phone cannot be used until they do. Return to the store and let them sort this out. It is very unusual for someone to "forget" to disable activation lock, as it is necessary to do so to erase personal information on the phone. So it is quite likely you bought a stolen phone.
-
I need some help I set my IPhone up yesterday and now I am trying to set up my IPad but I only have one Itunes account and one email but the IPad error message states "The apple ID is already being used" I dont know how to get passed this and my family and I only have one account and we all have IPhones now I dont want them to update if we cant all use the same account. Please help with ideas!!!
Try here:
http://support.apple.com/kb/HT4895
Apple IDs and iCloud) -
Trying to update iPad mini. Old email continues to appear and can't authenticate. How to remove it totally and use my iCloud I.D.?
If you have any apps that were acquired with the old ID they will always be tied to that ID. Delete them and reacquire them with the new ID that you have in Settings > iTunes and App Store
-
i tried to update my phone and it ended up going into recovery mode. now my phone is locked bc i dont remember my old apple ID security questions, nor does the email exsist anymore. is there anyway i can unlock my phone myself or do i have to go to apple???? ANYONE SUGGESTIONS PLEASE!!
http://support.apple.com/kb/HT5312
-If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com. Clicking the link will send the reset to your rescue email address (NOTE: This is not the same address as your Apple ID email)
-If there is no link on the page, then you didn't establish a rescue email address. Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
-If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
HTH -
Updated Apple ID- the iCloud is still autopopulating my other ID email address and I can't change it from my iCloud, iPhone or anything. I've updated my Apple ID through my PC, and iTunes Store, but it will not populate and I am losing my mind. This is ridiculously frustrating
If you still have access to your old email address, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email account and verify it. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. You can now go to Settings>iCloud and sign in with your correct iCloud ID and password.
If you don't have access to your old email address, you will have to contact Apple to have them reset the password so you can disable Find My iPhone and sign into your iCloud account. You can either go to https://expresslane.apple.com, select "More Products and Services", then "Apple ID", then on the next page select "Other Apple ID Topics", then "Lost or forgotten Apple ID password" and click "Continue"; or you can contact Apple Support (http://www.apple.com/support/icloud/contact/). -
when trying to do software update the app store is prompting me to sign in someone else's apple ID, and the email address is already entered. Only does it on application updates not the the system update, how do I which user to update certain apps. The apps were free
Hi Tim, your problem sounds a bit different, if you're not getting the wrong Apple ID thing, it may get more help to post a new query of your own.
https://discussions.apple.com/community/desktop_computers/imac_intel -
I am trying to update my Iphone and it is stuck on the page that says RESCUE EMAIL. It won't let me hit next?!
Payment problem
1. Check if your form of payment is acceptable
http://support.apple.com/kb/HT5552
2. Check credit card number
3. Check security code
4. Billing Address must be the same as credit card
5. Check expiry date
6. Make sure you have sufficient fund -
Dear Support Team,
Every time i tried to logon Icloud its gives me wrong user name or password and at the end it show me error " This Apple ID is valid but is not an ICloud Account" then how can i use one account for same Apple ID and ICloud?
ThanksIt is not possible to create a new iCloud account using a Windows machine. You must create the account using a Mac (10.7.5 or more) or an IOS device (iPhone etc). Once that is done you can sign into and use the account on your Windows machine.
-
I have created an Apple ID for my daughter with her own gmail address as the primary email address, but I want her Apple ID and primary email address to be an iCloud email address. How can I do this? I can't set up an icould email address for her without first creating an Apple ID right?
I'm not good with computers so please explain in simple way...:)
I also wonder what the best way is to set up accounts for children in a family. I dont want them to be able to purchase apps etc through the parents accounts, also some things we like to share as a family and others we don't want to share. Is there any good. clear, simple explanation from Apple Support about these issues? Or best to go to Apple store and go to genius bar or one to one advise?
thanksYou can set up an iCloud account which makes the iCloud email address you choose the Apple ID and thus the login for it:
https://discussions.apple.com/message/22283348#22283348
though I have to say I think it's more sensible if the ID is another address, both for security reasons (so people don't know what the login is) and as a contact address from Apple if the account were to stop working and they needed to contact you. So personally I would to to System Preferences, enter the GMail address which is an ID, and then choose a nerw @icloud.com address.
If she has her own iCloud account she will need either her own computer or her own user account on your Mac to be able to make use of it. You should note that under Apple's terms of use Apple IDs are only available to children of 13 and over.
As to purchasing apps, this is nothing to do with iCloud: it's iTunes, and the login can be different. So you can all sign into the same iTunes account but have different iCloud accounts. Or she can have her own iTunes account if she is of suitable age (credit card needed for purchasing apps).
If you have other children you should be aware that any one Mac or device can create only three iCloud accounts - this is tied to the serial number, not the user account, and once reached cannot be bypassed. You can of course sign into an iCloud account created on another device. -
I have tried to update flash player and when I put in my password, it is rejected. I have changed my email and password and have so informed adobe, but I am still unable to install flash player update. How can I update adobe flash?
This password prompt is presented by your operating system, and is intended to keep you from accidentally installing software.
If this is your personal machine and you don't need a password to log into the computer when it first starts up, you can probably leave the password blank and click OK to get past this prompt. If this is your personal machine and your normal password isn't working, check to make sure that CAPS LOCK is off, and type the password carefully.
If this is your work machine and it's asking for an Administrator password, well, you'll need to have a conversation with your friendly IT person. -
So I got this email this morning about my apple ID and that I have to review my apple ID information. Failure to do this will result in the deletion of my apple ID and iCloud. Says it needs to be done within 48 hours. Is this legit? It gives me a link to go to but I am not sure if this is a scam. Also it's signed Yours faithfully "apple iguru"
read this for a comprehensive guidance for future
https://www.apple.com/legal/more-resources/phishing/ -
My apple id and icloud account merge together, i want to delete my icloud account because of some problems on name so i want to change name or delete my icloud account .
<Subject Edited by Host>You can't delete an iCloud account.
Once it is attached to an AppleID it is attached forever.
You can edit the name on your iCloud account or setup an email alias if you made a mistake with the email address. -
I need to update my iTunes and iPod touch,iPad and iPhone but they were set up with a hp laptop that i sold i tried to update my iTunes and apple devices but it tell's me if i update i will lose all media on my devices and to update with the original computr
Go to www.ecamm.com and d/l PhoneView.
To prevent a sync when plugging in the iPod/iPhone - hold down the 'option' and the 'command' keys when plugging in the iPod/iPhone - key the keys down until the iPod/iPhone is listed under the Devices list in iTunes - this will prevent a sync from taking place.
With PhoneView you can take the content from the device to the iTunes library.
MJ
Maybe you are looking for
-
Version: Jdeveloper 11.1.2.1.0 how to get programmatically tree node value. i have tried but cann't read value from selected node. please help me. here is my application creation steps: 1. New Application 2. Fusion Web Application (ADF) Template 3. C
-
Which final cut is best for macbook pro with snow leopard?
which final cut is best for macbook pro with snow leopard?
-
How do I change the dimensions of an image? The Image Size dialog box will not allow me to change dimensions. I am taking an online class and the Image Size dialog box looks different than the one I am seeing in Photoshop CC. It has the option to c
-
Branchwise B/Sheet & Profit & Loss A/c
Dear Experts, We have define 1 Co. Code & 7 Plants for each branch. Client need Branchwise Balance sheet & profit & Loss A/c. Please help me this out. Regds, PK
-
Win2k12 IIS custom Redirect on missing folder
Can anyone help. I'm trying to set up and custom page on my IIS server where it will display when someone type in a invalid directory. IE: http://www.MyDomain.com/NameOfFolderthatDontExist/ Would like to show a custom error page. I can set up the m