Trying to update apple ID

I am trying to purchase on ITunes on my IPhone and Mac computer and said that my apple id had to be checked for security. I am trying to update my info, and it says i need to put three letters in for my province but my province is already correct. It keeps telling me to change it. How do I correct this problem? It happens on my phone and computer.

Here is what to do.  Start from beginning.  For example, if downloading an app on iphone then it will ask you to verify.  Enter your security code and then go to province and choose your province and then click on done.  then click Done again.  It should then start your download.
If I just entered my code and then clicked on Done it would turn province to red and then just keep asking me to enter the province.

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