Trying to update credit card info-can't get manage account icon because my subscription is not active

I am trying to update credit card info-can't get "edit account" icon because my subscription is not active

Credit card https://helpx.adobe.com/utilities/credit-card.html may help
Change Account https://forums.adobe.com/thread/1465499 may help
-ID support http://helpx.adobe.com/x-productkb/global/service-c1.html

Similar Messages

HT201209 Want to set up my children's IPad's with their own Apple ID. Trying to set up yahoo accounts and it will not allow me to do this. I wan them only to be able to purchase from rdeemed gift cards but it keeps asking me to update credit card info

Want to create Apple ID for both my children's IPad's. Tried creating new email account for my son and it will not let me. I want them to be only able to purchase from redeemed gift cards and everytime it asks me to update credit card info on their Ipad.

Look, I understand I still need a card attached to the account. The problem is, it won't accept my card because I only have 87 cents in my bank account right now.
If I had known there would be so much trouble with the iTunes card, I would have just put the cash in my bank account in the morning instead of buying an iTunes card (I didn't expect the banks to be open on Thanksgiving of course).
Apple will only accept cards that have a balance. The balance is so small in my account that it won't accept it as a valid card.
I'm going to have to contact Apple anyway to reset the security questions. That's obvious. Your answers were not exactly helpful. You didn't tell me anything I don't already know, but thanks for trying to be helpful.

I am trying to download a free game from the app store. I have never purchased online, I don't want to enter credit card info, can't I download FREE Solitaire w/o entering credit info???

I am trying to download a free game from the app store. I have never purchased online, I don't want to enter credit card info, can't I download FREE Solitaire w/o entering credit info??

This is the only way I now how to create an account without credit card info
http://support.apple.com/kb/HT2534?viewlocale=en_AU

How do I update credit card info for my iCloud Apple ID only (I have a different iTune Apple ID)?

How do I update credit card info for my iCloud Apple ID only (I have a different iTune Apple ID)?

I hope by now you found it already, but if not ...
iTunes Store: Changing account information - Apple - Support
it is the same as itunes account.

Help I am trying to update my card info and the submit button on the site is not working

Help I am trying to update my card info and the submit button on the site is not working

What does the message say exactly? Are you sure it's not telling you the phone has no more space?

HT1918 Updated credit card info but still declined??

Need to update credit card info but it won't work

If you have problems with a specific program, you will likely receive help in the forum for that program
Start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll

HT201303 How to change/update credit card info for iTunes acct

How to update credit card info for iTunes. App Store?

Go to the iTunes store, log in and go to your account and edit paymentt type.

HT1904 How do I update credit card info?

How do I update credit card info?

http://support.apple.com/kb/HT1918
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base before you post a question.
Regards.

TS1702 I cannot connect to ITune store to download app. I entered my Apple ID and password, and my credit card info, can you help?

I cannot connect to ITune store to download app. I entered my Apple ID and password, and my credit card info, can you help?

Perhaps the reason that your username and password are not recognised is because you have caps lock on.

HT204053 how do i delete my credit card info on my apple itune account?

How do I delete my credit card info on my apple itune account?

Hello ell74
You can change the credit card information to none by following the steps in the article below.
iTunes Store: Changing account information
http://support.apple.com/kb/ht1918
Thanks for using Apple Support Communities.
Regards,
-Norm G.

Can't update credit card info

I can't update the credit card info. It shows "STORE_ACCOUNT_CALL_FAILED".
Even the chat support can't help, forcing me to call number which I can't make a call from Thailand.
Please find the solution.
Regards,
Nick

Hi Nickfotog,
The new card has not been updated yet in the system, the card which was used to purchase will be charged on the planned bill date.
Would you please try a different browser and then update the credit card information.
^Ani

Can't update credit card info to make purchase

Every time I attempt to purchase I get a message saying my card has expired. I follow the link to "billing info" and update it -- with no errors. It spits me back out to the store, but I still get the same message when I try to purchase again.
I have also tried updating my card info through the "My Account" section. And have tried different credit cards.
For some reason it seems that the purchasing engine is just not picking up the updated info properly.
Any suggestions? Thanks.
Todd

Turned out to be a problem changing my address. Perhaps wasn't recognizing my new address.
I eventually was able to update my address with Apple MyInfo (outside of iTunes -- same login). It successfully updated iTunes. Then I was able to put the correct card info in.

Can Not Update Credit Card Info

Skype, get with it! There have been several threads pointing out there is no way to update credit card expiration date. We keep getting these warning emails that account (along with accumulated credit) is about to expire due to expired credit card info. But having chased every blind alley in "My Account" and elsewhere, there is absoluetly no way to do this. The so called "solutions" from prior forum posts refer to an interface that does not exist - at least for some users. Specifically, it describes a path that starts with click "subscriptions" but this option does not always exist.
Very unhappy with web services that waste time due to lousy coordination within the organization that does not keep instructions in synch with actual product evolution.
Fix this, please!
Unhappy user.

Hello,
I have exactly the same experience as the Unhappy user here quoted.
Cannot update my current card.
Cannot delete my expired card.
Was compelled to add another bankcard just to keep the account current.
Support pages reference menus which do not appear under any menu sequence.
Using Mac OSX 10.6.8 with Firefox browser.
Lorob1 wrote:
Skype, get with it! There have been several threads pointing out there is no way to update credit card expiration date. We keep getting these warning emails that account (along with accumulated credit) is about to expire due to expired credit card info. But having chased every blind alley in "My Account" and elsewhere, there is absoluetly no way to do this. The so called "solutions" from prior forum posts refer to an interface that does not exist - at least for some users. Specifically, it describes a path that starts with click "subscriptions" but this option does not always exist.
Very unhappy with web services that waste time due to lousy coordination within the organization that does not keep instructions in synch with actual product evolution.
Fix this, please!
Unhappy user.

I cant update credit card info on itunes

I just bought a new Ipad 2. All was well until I went to download a free app. Itunes prompted me to sign in and verify billing info. Now, Itunes will not let me update my credit card info or download apps, even though I have credit balance on my account. I have sent four messages to Itunes support with NO help. So much for 24 hour response time.
Someone help, please.......

If you are getting a message to contact iTunes Support then they are the only people that can help you, we are fellow users here on these forums we won't know why you are getting the message. How are you trying to contact them ? Are you using : http://www.apple.com/support/itunes/contact/ (click on Contact iTunes Store Support on the right-hand side of the page)

Cannot update credit card info

Something is wrong with the credit card feature in itunes. I recently tried to update to a new credit card and itunes repeatedly either asked me to insert a proper 3-digit security code (which I did) or that the credit card number was not valid for that type of card. I repeated this for several different cards (both Mastercard and Visa) to the same result. Now it won't even let me use the original card entered because if says my account info has changed. I have checked the support site and gone to the user info update page on the web, but everytime I complete the first page it says that it can't save the new info (I have tried this using both Internet Explorer and Mozilla). I have also tried PayPal as a payment option but itunes repeatedly says my validation is unsucessful, this has all happened since last updating my itunes software (6.0.4.2). Please help!

HI, updating crdit card information can take anywhere from a couple of minutes to 72 hours. Best just to wait and see. Make sure you e-mail apple if the problem continues. iTunes processes a lot of things so it's best to be patient.

Trying to update credit card info-can't get manage account icon because my subscription is not active

Similar Messages

Maybe you are looking for