Trying to update FCPX but it says it's already installed but it isn't

I am trying to update FCPX on one of our MacPro Tower (not trash can / Cylinder ) computers.
It is running FXP X 10.1.x.
When I try to download FCPX 10.2 from the App Store it says I already have it installed... IT ISN"T.
I thought well maybe I need to reinstall OSX ...maybe that would help....
so I tried to do that and I got an error message that I am not connected to the internet.
I AM... and its working fine.
Both the WiFi and the Ethernet connections are fine.
So I am not sure what is going on here.
I am having trouble connecting to APPLE. for some reason.
I am using my apple ID on several computers since I am the Administrator over these 4 Mac Pros and a MacBook Pro laptop.
I am not having any issues except with this one computer for some reason.
any ideas?

Ok... I plugged my ethernet cable into a different connection on the wall... and I got through... however now it says that Apple can't find the Installation information about my computer and to contact apple care... my apple care has expired on this computer I'm pretty sure....
this is getting pretty frustrating.

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Trying to update FCPX but it says it's already installed but it isn't

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