Trying to update firefox from 3.6.13 to version 4, but it will not let me it keeps saying I need to restart my PC to apply updates to previous version. i tried unitstalling but it will not let me unitstall

Firefox was updating the other day and the PC crashed during this. Now unable to open firefox at all

Try manually resetting the software update feature by deleting the files shown in the "Software Update not working properly" section of this link - http://kb.mozillazine.org/Software_Update

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I just pruchased a audio book and now I am trying to get it to itunes. It keeps saying I need a audible account name and password? My computer is authorized but I dont know my audibe account info? could you help me

I just purchased a adio book and now I am trying to get it to itunes. It keeps saying i need a audible account username and password? I put in my itunes info but that is not it? the book is in "public": on my computer could you help me

Hello Timmy790
Try the suggestions in the article below to resolve the issue of seeing your old Apple ID on your iPhone.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/ts5223
Regards,
-Norm G.

I am trying to update my phone to ios 8 from my itunes but it keeps saying I need to delete my last backup but there is no option to do that?

I am trying to update my phone to ios 8 from my itunes but it keeps saying I need to delete my last backup but there is no option to do that?

thanks Razmee...I wasnt aware of this. For some reason I thought it was all backed up in itunes and sitting somewhere in the cloud, not on a hard drive. Should spend more time looking into this things....how have people time for this? I mean, I dont even have time to go to the shops and pick up my 4S upgrade!!
Thanks so much for your help

Got a new mac today, I created my iCloud account (and therfore my Apple ID?) I tried to set up my iTunes and download updates, and it says i need to review my account, then I had to edit my Apple ID details, but said my email address was invalid???

Got a new mac today, I created my iCloud account (and therfore my Apple ID?) I tried to set up my iTunes and download updates, and it says i need to review my account, then I had to edit my Apple ID details, but said my email address was invalid???

From the information that you have provided, it sounds like your Apple ID has been disabled. You can read this to see how you can troubleshoot that issue.
Apple ID is Disabled - Apple Club - Google Sites
You can try signing out of your ID on the iPad and sign in with his ID and see if that works.
Settings>iTunes and App Stores>Apple ID. Tap your ID and sign out. Then sign in with your husband's newly created ID.

HT4972 i am trying to download some apps onto my iphone 3gs and it keeps saying i need to update it for this but ive trying and there is no update option on the phone or through itunes, it keeps saying its up to date, can anyone help please?

i am trying to download some apps onto my iphone 3gs and it keeps saying i need to update it for this but ive trying and there is no update option on the phone or through itunes, it keeps saying its up to date, can anyone help please?

Would this matter then? can you not update the 3g to the lastest software?

When I try to upgrade and install to iOS 5.1, error message prompt "operation stop running". I have tried several time but failed. Also, would like to know why always need to have wifi access in order to upgrade the version of iPad iOS, why not 3G ?

When I try to upgrade and install to iOS 5.1, error message prompt "operation stop running". I have tried several time but failed. Also, would like to know why always need to have wifi access in order to upgrade the version of iPad iOS, what is the purpose of 3G then? This is really nonsense using wifi + 3G iPad. need help ! Thanks.

The file is too large to download via 3G. There is a 20MB limit with 3G. The purpose of having 3G is that you have internet access everywhere and do not need to be near a WiFi hotspot or network.
Not every single thing that you do every single minute of the day on the iPad involves downloading files larger than 20MB. You can surf the internet all day long sitting out in a park somewhere with 3G - but not with a WiFi only iPad - unless you use a hotspot with it.
Try turning off your firewall and anti virus software while you try to download the iOS update.

I have tried to update my software but it keeps saying i need the os x 10.5, i downloaded it but it gives me a prompt when i try to click on it saying that my software needs to be updated to 10.5, what do i do?

i have tried to update my software but it keeps saying i need the os x 10.5, i downloaded it but it gives me a prompt when i try to click on it saying that my software needs to be updated to 10.5, what do i do?

Hi, and welcome to Apple Support Communities.
Mac OS X 10.5 is not a free download. You have to buy it.
http://www.amazon.com/Mac-OS-Leopard-10-5-10-51/dp/B0012RAVRC
Not all iBooks are compatible with Mac OS X 10.5. Check out the system requirements here:
http://support.apple.com/kb/HT3759?viewlocale=en_US
Good luck.

HT201210 i am trying to downgrade my ipod but it won't let me it keeps saying that there is an error.

help!! i am trying to downgrade my ipod but it won't let me it keeps saying that there is an error.

That is because Apple does not support downgrading the iOS.

Running Windows XP service pack 3. Updated Firefox from 8.0 to 9.0. Now when Firefox opens "The URL is not valid and cannot be loaded" is displayed in a window and no home page appears. What's wrong?

Running Windows XP service pack 3. Updated Firefox from 8.0 to 9.0. Now when Firefox opens "The URL is not valid and cannot be loaded" is displayed in a window and no home page appears. What's wrong?

That issue can be caused by an extension that isn't working properly.
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

I am trying to watch a video on youtube but i have no flash player? I downloaded ADOBE but it keeps saying i need a updated flash player? Any help?

i am trying to watch a video on youtube but i have no flash player? I downloaded ADOBE but it keeps saying i need to update my flash player.

    Enable Plug-ins
    Safari > Preferences > Security
    Internet Plug-ins > "Allow plug-ins"
    Enable it.
    Press " Manage Website Settings" button for more options.

I just updated to iTunes 11. This version will not allow me to change info on any songs. Have always use "command i" with previous versions. Anyone else experiencing this problem? A solution?

I just updated to iTunes 11. This version will not allow me to change info on any songs. Have always use "command i" with previous versions. Anyone else experiencing this problem? A solution?

Hey! I had the same problem you did just today when I was trying to get my second iPhone to sync. What you need to do with music or anything extra that you doing you have to creat a second playlist or picture or anything that you would like to use, so that you can add to the second device that you are going to be using. I am not sure if that will help but it helped me out a lot!! Good luck!

HT1212 my friend gave me is old ipod touch that had a password that he forgot..ive tried connecting it to my itunes, but it keeps saying i need the password..help?

My friend gave me his old ipod touch that had a password that he forgot..ive tried hooking it up to my itunes, but it keeps saying i need the password, how do i rest it? help?

Then get the previous owner to remove the iPod from their account
Apple's new iCloud tool can show if a used iPhone is stolen
If you can't get that done then all yo have is a poor flashlight. You are running into
Find My iPhone Activation Lock
Which is an anti-theft feature. Apple will not help since you are not the original purchaser of the iPod
knownstranger wrote:
Will this work with iOS 8 because I factory reset but still need original owners ID which I can't get . I got iPod 5

I'm trying to open the latest i-tunes but it keeps saying I need quick time 7.5 or higher

I'm trying to open the latest i-tunes but it keeps saying I need quick time 7.5 or higher (which I do) and I have no updates available for quicktime

QuickTime 7.5.5 for Leopard - http://support.apple.com/kb/DL27
QuickTime 7.7 for Leopard - http://support.apple.com/kb/dl761
= New version of Quicktime installed but application reports it needs to have that version installed =
Open Application > Utilities > System Profiler and check the Quicktime version in Frameworks vs. the version in Applications. One person had re-installed their operating system. It had kept the newer Player application but had reverted to an earlier version of the underlying support framework files which many applications utilize. Re-installing Quicktime 7.7 took care of the problem. Do this manually, not with Software Update.
Installation get stuck at "configuring installation" - https://discussions.apple.com/thread/2592979?threadID=2592979 - uninstall Quicktime before installing.

Why can't I update to OSX 10.9.1? I restart my computer and the AppStore still says I need to restart to install. I've tried many times with failure.

I restart my computer and the AppStore still says I need to restart to install. I've tried many times with failure. I have restarted manually, through the appstore, and on the Apple Menu.

If your computer is looking for a server, it sounds like you might have a problem with your Internet connection.
Chrome is probably trying to warn because .exe files can contain viruses. Chances are, if you're connected to mozilla.com and have https: (a secure connection), you don't have to worry about getting software with viruses or other malware.
Is your account on your computer an administrator account? Are you able to install other programs without limitation? If not, you might not have administrative privileges, which will make it hard to install things. You can download things, that doesn't require admin privileges, but altering the computer's operation by changing programs requires such privileges. If you do have admin privileges, I don't know what could be causing your problem.
Don't know if I've helped you or not, hopefully someone else knows specifically to what you refer and can answer, if my suggestions didn't do anything to help

I am trying to open a pages document however it tells me I need the new version to do so. I have installed the new version however it keeps saying I need the new version. I have noticed that I still have the old blue ink pot icon not the new orange pen.

I am trying to open a pages document however it tells me I need the new version to do so. I have installed the new version however it keeps saying I need the new version. I have noticed that I still have the old blue ink pot icon not the new orange pen.

Are you launching Pages from an icon in your Dock? Installing the update does not change the Dock icons & it does not remove the older versions. Go to your Applications folder & launch the new Pages from there.

Trying to update firefox from 3.6.13 to version 4, but it will not let me it keeps saying I need to restart my PC to apply updates to previous version. i tried unitstalling but it will not let me unitstall

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