Trying to update Flash Catalyst from pre-release and it will not install

I had Flash Catalyst pre release. Then I purchased CS5 Web Premium (for Mac) when it first was released. I tried to use Flash Catalyst today for the first time since my Premium install and it told me that the license had expired due to it being pre-release. So I used the license that came with Web Premium and it accepted it (with the green checkmark) but when it actually tried to run, it gave me the error again. So I went to Adobe Downloads and downloaded Web Premium again, assuming it would update the FC. Instead it told me it was already installed as pre-release software. So then I moved the FC application to the Trash, cleaned the Trash, restarted my machine and did the whole process again. It still says FC is there - and it spends one minute doing I don't know what, but it is not installing the software - I can't find it anywhere on my machine. HELP - I wanted to use this for a presentation next week.

Hello Mettiuss,
Thank you for using Apple Support Communities
It sounds like you are unable to uninstall iTunes so you can install a new updated copy, and if so, I recommend taking a look at this article named Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7 found here http://support.apple.com/kb/HT1923
Take care,
Sterling

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