Trying to update iphone 4 and am missing driver software, help?
I cannot figure out how to update or reinstall the driver software for my phone. it asks for the disk and i do not have the disk nor can the program find it online. can anyone help?
Uninstatll iTunes. Restart your computer. Reinstall iTunes.
Similar Messages
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My device only displays the Diagnostic Mode screen. Don't metter what I do. I've tryed to update itunes and reestore with latest software a few times, but it always comes back on the Diagnostic Mode screen. What's wrong?
Hi sayla,
When you reloaded your software did you do a clean reload (deleting all data)? http://bbry.lv/bpv7DT
If so, you might try doing a resettofactory using the following instructions. http://bit.ly/fMW9I4 This will reset to factory default.
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)! -
Trying to update iphone and received msg that could not back up because it has not been set up yet?
Trying to update iphone.
Update did not work.
Now trying to turn phone back on and restore.
Received msg that could not back up iphone because it has not been set up yet.I have iOS 8.02 on my iPhone 5S and Itunes 11.4.0.18 on a Windows 7 computer. iTunes is not syncing newly added music CD's. It's set to automatically import CDs when they're loaded using the AAC encoder and error correction. After they're importedm the songs and albums show up in the iTunes library, but they don't sync with my iPhone.
I've tried the following: Went to the Genius Bar at the Apple store for advice, which was useless (unusual); deleted & reinstalled iTunes; switched from syncing all music to syncing manually (and checked every song, album & genre; deleted the newly-added CDs that didn't sync and re-loaded them.
Is this an iOS 8 problem? Am I encoding incorrectly? If not AAC encoder, then what? -
i was trying to update my iphone and it downloaded the software but when it went to install it it turned off and wont turn back on and says i need to connect to itunes and ive tried but itunes doesnt recognize its there
Connect in recovery mode and restore, as described in this article:
If you can't update or restore your iOS device -
Trying to update iPhone 5.1.1 and it says unable to install update. An error occurred installing iOS 5.1.1
If you did the update through iTunes, try going into the Settings App on your iPhone and doing the Software Update in there. The same thing happened to me, and the wireless update worked.
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trying to update iPhone operating system on our Mac. I think iPhone is on 4.2 or so. Verizon store mgr tried and said he could not do it on his limited computer. He said to update using iTunes at home. I keep getting an error msg box. The update cannot be completed. At beginning of process, we get a box that instructs us to transfer iTunes purchases to computer before doing the update. Not sure how to transfer. Any guidance?
In the iTunes menu at the top File > Transfer Purchases
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my iphone 5 is stuck in recovery mode after trying to update it and know it wont sync to my computer to fix it.... help
Hello richardayoub1,
Thanks for using Apple Support Communities.
If your iPhone is in recovery mode, you will need to restore it with iTunes.
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/HT1414
Take care,
Alex H. -
I tried updating iphone 6 to 8.1.3 But the phone went dead. I have tried using restore options - both update and erase, but the process stops when it tries to update Iphone firmware.
Put your phone in DFU mode,
Hold the Power Button (3 secs)
Continue holding the power button and also hold the home button (15 secs)
Release the power button while continuing to hold the home button (10 secs)
Your device should prompt with the "Connect to iTunes Screen"
Restore. -
Tried to update iPhone 5 to latest OS. When I looked at the phone a while later, the screen was dark except for the iTunes icon in the middle of the screen and another icon showing the charger cable and an arrow point to the iTunes icon. Now I'm bricked out of the phone. When I hold down the power button after the screen goes completely dark, the Apple logo appears, then the iTunes icon I described.
Hi Aphthonius,
Thanks for visiting Apple Support Communities.
If you only see the "connect to iTunes" screen on your iPhone, this means that the device is in recovery mode and needs to be restored. The information and steps in this article can help further:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
All the best,
Jeremy -
Trying to update iphone to 5.0 and after going through the entire download, I get the message that "the Network Connection timed out". Check my network settings. Help!
I have been having this problem for many many months. I switched off my firewall and windows firewall and i am still having the same problems.
Apple store were not helpful in anyway and im at my wits end :-(
Any help welcome -
Trying to update iPhone but my computer doesn't have enough memory and I don't want to loose media.
Trying to update iPhone but my computer doesn't have enough memory for backup. It says I will loose all media off phone if I proceed. What do I do?
I think you misunderstand... iCloud backups are stored in the cloud and not on the PC. So, if you do an iCloud backup, it won't take up room on the PC.
But, if you want to transfer the iTunes purchases over, set up Home Sharing. Also, see this link. -
I am trying to update iTunes and it tells me I am missing iTunes64.msi and won't proceed.
I am trying to update iTunes and it tells me I am missing iTunes64.msi. I can't find it and I can't proceed. What do I do?
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
Trying to update iphone 4s to ios 8. Install failed for "unknown reasons". Trying to restore I phone from I tunes, asked for password to complete restore. I enter ITunes password and then iphone lock password and neither is accepted. What password is required?
I think the password it asked is the one that you used to encrypt iPhone backup.
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What is firmware compatibilty? Trying to updated iphone 4, and the message I received was unable to update due to firmware compatibility
From another post (but has your phone been jail broken?) -
Delete your .ipsw file(s) and try updating again (this re-downloads iOS 5.1.1). You will find the file(s) at one of the following locations:
Windows XP : Documents and Settings\<User>\Application Data\Apple Computer\iTunes\iPhone Software Updates
Vista/
Windows 7: Users\<User>\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates
Mac: ~/Library/iTunes/iPhone Software Updates -
Just tried to update iPhone 4S to 6.1 and it first of all failed to back up then it failed to update (Error 11) so i had to put it in recovery mode and restore it then it failed to restore with an unknown error starting to think its an itunes issue does anyone have any advice?
if your computer is not recognizing it, try using a different USB port or different usb cable. if that doesnt work you will need to uninstall and reinstall itunes.
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