Trying to update iphone & ipad to ios6; error says "software update server cannot be contacted, Check network settings." I'm online and not sure which settings it is refering to..
is this a security firewall? how do I allow the update and keep my system protected at the same time?
Let's try the following document with that one.
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
(If the "Automatically detect settings" checkbox is already checked, try unchecking and rechecking it and clicking OK.)
Similar Messages
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Trouble updating to iOS 5 on my wife's iPhone 4 connected to our iM, right before download finishes downloading iTunes comes back with the error message Software corrupted during download. Please check network settings and try again later, however there was no problem updating my iPhone to iOS 5 through iTunes connceted to my dell laptop on the same wireless network. What gives?
Try disabling your firewall; both on your PC and the external Firewall/Router.
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When I view my ipohotos on my mac air that have been uploaded from my iphone, sometimes my computer just shuts down. It is when I have the iphoto open. I'm not sure which version this is...I bought the computer about four months ago.
adkennon wrote:
And maybe you don't talk to too many people but I've been on many forums on different websites where people have had similar problems and a lot of people in the store were having battery problems where they were draining too fast. What I learned is that all the people who did not download the updates are good. There phone is working the same. The people who have, they're having battery problems
I have downloaded every update and my battery life is better than any previous iPhone I have ever owned. I see posts from hundreds of people every day, and this is not a commonly reported problem. While there are a few random reports of battery problems, it is no more than I have seen for any other model or any other version of iOS in almost 8 years. Usually problems of rapid battery drain can be traced to bad apps (FaceBook is the worst offender) or corrupt data being synced from iCloud or other sources (gmail, Windows Live, Yahoo, etc).
The simple test is to restore the phone as New. Do not create any email accounts. Do not install any apps. Do not enable FaceTime or iMessage. Do not enable Twitter or any other social networking app. Use it for a day and check the battery usage. You will find that it is working well.
And also see this: http://www.overthought.org/blog/2014/the-ultimate-guide-to-solving-ios-battery-d rain. It is the best treatise I have seen on the subject of battery usage. -
Wanted to. Update my ipad2 wirelessly,went to general,software update,then message appers:"unable to check for update an error occurred while checking for a software update." how do I fix that?
Try set DNS to 8.8.8.8 (do not change the other numbers)
http://i1224.photobucket.com/albums/ee374/Diavonex/53526605.jpg -
I have an iPod 4G, however I cannot update using iTunes. It says 'The iPod software update server could not be contacted. Make sure your network settings are correct and your connection is active.' I have checked my connections, they're fine. My apps won't update because it require iOS 5, it's currently 4.3.5. Also, I cannot update using my iPod only. What to do to update iPod?
Have you looked here:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server -
My Mac Mini won't finish updating OS X Mavericks 10.9.4. The screen turns grey and the toolbar says SoftwareUpdate Launcher at the top toolbar but it won't finish updating. I have turned the computer off by holding the back button no the mac mini but when I turn it back on the update is still not finished. I've tried these steps steps multiple of times. I have no idea what else to try.
New MB Air won't turn on AT ALL-after Mavericks 10.9.4 update. Did fine on my MB Pro, and haven't tried it on my Mini yet. Air is a doorstop now!?!
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I just got a Mac Book Pro and trying to set up my email I have Time Warner, Road Runner I have tried filling in various account settings and it is not sending or receiving. I did get mail one time with the settings I have on 8/16 but nothing since. The outgoing says that it is offline. I called Time Warner but they did not help.
Macintosh OSX Mail
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When I try to update my ipad to IOS6 I get and error 6 message. Any idea what that means and how to fix it? I tried updating via Itunes and also normal download.
What model iPad and what version of iOS is it currently running?
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
Cheers, Tom
Error 2, 4 (or -4), 6, 1000, 9006
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
Restore your device while connected to a different network.
Restore using a different computer.
Message was edited by: Texas Mac Man -
A recent update download upset my entire itunes program. Unable to use to sync iphone, ipad, etc nor run any other updates. Get runtime error message, Error 7 (windows error 1114) etc...and contact app support team. Says itunes not installed correctly, pls reinstall. tried to no avail.
First try updating to iTunes 11.1.5.5, using an installer downloaded from the Apple website:
http://www.apple.com/itunes/download/
If you still get the errors after that, try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
We were able to update iPhones but get an error message when trying update our iPad. Ay suggestions?
What iOS are you currently running?
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Cheers, Tom -
I tried to update my IPAD to IOS6 and it failed following this recover mode will not wortk either. I have reset multiple times and tried recovery again only to get the same error stating that recovery failed. The error states unknown recovery error. My system OS is up to date with OS X 10.7.5. Itunes is up to date with 10.7 (21).
Try:
- Powering off and then back on your router.
- The Additional Information paragraph of
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem -
Trying to update my iPad to ios6. Unsuccessfully.
Trying to update my iPad to ios6. I have the latest version of iTunes. I plug in my iPad and look at summary and shows I need to update. I click update. Message pops up saying I haven't backed up some items off my iPad. Click continue or cancel. I click continue. It starts backing things up. I look a few minutes later and it says sync complete. I again click update. Same message comes up. I click continue. It starts backing things up and freezes a while and then window showing the process of the backing up disappears and I back at the same screen needing to update. Getting incredibly frustrated. It's late, it's probably simple, but I can't seem to get anywhere. Any ideas?
Do you have a Wi-Fi network to update over wirelessly?
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I was trying to installed new ios update and suddenly my WIFI connection got desconnect. now I am trying to restore my Ipad2 but getting error saying "the Ipad could not restored, An unknown error accured (3194)". so please help me out to resolve the same.
When I restart my iPad the connect to iTunes comes up and stays on until it shuts down again, I have read a report from Apple support suggesting I reinstall iTunes so I might try that again and also your suggestion which i shall also try, but thanks again - rg1547
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Issue while updating iPhone 3GS to iOS6
i updated iPhone 3gs to iOS6 through iTunes. Now when i am trying to activate, it is not connecting to iTunes. iTunes showing error.
We're sorry, we are unable to continue with your activation at this time.
Please try again later, or contact customer care.
getting error from iTunes -
I updated my ipad but had to skip the update to the icloud because it was not finished within 2 hours. The ipad worked fine then, but I turned it off. When I tried to turn it on again, it kept asking for the password over and over. What do I do now?
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom
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