Trying to update iphone

I am trying to update my iphone. I never have so it is iOS4.1 and when I try to update it to the latest version I am unable to because the firmware isn't compatible... I've tried looking for an earlier version to download and install but I can't find one. Anyone know what I need to do??

I think you need to update computer iTunes first
The latest iTunes is version 10.6.3
After you have done that, you can connect and select iPhone in iTunes, General tab, click the Check for Update button.
iPhone 3G to IOS 4.2.1
iPhone 3GS or later to IOS 5.1.1

Similar Messages

  • HT201210 I am trying to update iphone 4 from ISO 5.1.1 to ISO 6.0.1

    I am trying to update iphone 4 from iSO 5.1.1 to iSO 6.0.1.  The phone says it needs a software update, but when it's almost finished downloading it says Update failed.  I am connected to Wi-Fi.  Any suggestions?

    Are you updating over the air or using iTunes on your computer? If you're doing it over the air, use iTunes instead. It's a little more reliable as far as the download goes.
    If you're doing it via iTunes, disable your antivirus and firewall software. It can interfere with the update.

  • "iTunes could not backup the iPhone because the backup was corrupt or not compatible with the iPhone." Anybody else experienced this when trying to update iPhone software to 5.1.1???

    "iTunes could not backup the iPhone because the backup was corrupt or not compatible with the iPhone."
    Anybody else experienced this when trying to update iPhone software to 5.1.1???
    How have you resolved this issue.
    Any help anyone can give will be warmly received!!
    Thanks,
    R.
    London.

    Hello jsachi,
    The article linked below details a number of troubleshooting steps that can help get a backup created in iTunes.
    iOS: If you can't back up or restore from a backup in iTunes
    http://support.apple.com/kb/TS2529
    Cheers,
    Allen

  • TS3694 just got a 3004 error while trying to update iphone version, what should I do

    juat got  3004 while trying to update iphone version, what should I do?

    error 3014 is this
    Error 3014
    This error occurs when iTunes is unable to reach gs.apple.com in a timely fashion. Follow the steps below inUnable to contact the iOS software update server gs.apple.com.
    If you have jailbroken you will get no support here.  It is against the terms of use of this forum to discuss jailbreaking

  • Trying to update iphone with the new software. being told cannot do adn to check network settings

    Trying to update iphone. getting an error message to check network settings.  I dont know what to do. have wireless router.

    This is asked and answered every day, several times.  The forum search bar is on the right side of this page.
    Disable your firewall/seurity software  and try again.

  • Trying to update iPhone 5.1.1 and it says unable to install update. An error occurred installing iOS 5.1.1

    Trying to update iPhone 5.1.1 and it says unable to install update. An error occurred installing iOS 5.1.1

    If you did the update through iTunes, try going into the Settings App on your iPhone and doing the Software Update in there. The same thing happened to me, and the wireless update worked.

  • Trying to update iPhone to 6.1 and the message says to first transfer my purchased itunes to the computer. how do I do that?

    trying to update iPhone operating system on our Mac. I think iPhone is on 4.2 or so. Verizon store mgr tried and said he could not do it on his limited computer. He said to update using iTunes at home. I keep getting an error msg box. The update cannot be completed. At beginning of process, we get a box that instructs us to transfer iTunes purchases to computer before doing the update. Not sure how to transfer. Any guidance?

    In the iTunes menu at the top File > Transfer Purchases

  • I tried updating iphone 6 to 8.1.3 But the phone went dead. I have tried using restore options - both update and erase, but the process stops when it tries to update Iphone firmware.

    I tried updating iphone 6 to 8.1.3 But the phone went dead. I have tried using restore options - both update and erase, but the process stops when it tries to update Iphone firmware.

    Put your phone in DFU mode,
    Hold the Power Button (3 secs)
    Continue holding the power button and also hold the home button (15 secs)
    Release the power button while continuing to hold the home button (10 secs)
    Your device should prompt with the "Connect to iTunes Screen"
    Restore.

  • TS3694 Does anyone know what error message 6 means?   No detailed explanation of 6 on this page.  Got that msg when trying to update iPhone (4S) OS software.

    Does anyone know what error message 6 means?   No detailed explanation of 6 on this page.  Got that msg when trying to update iPhone (4S) OS software.

    http://support.apple.com/kb/ts3694#error6
    Errors related to third-party security software
    Error 2, 4 (or -4), 6, 1000, 9006
    Follow the steps to troubleshoot security software. Often, uninstalling third-party security software will resolve these errors.
    There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. An incorrectly set default packet size can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
    Verify that access to ports 80 and 443 are allowed on your network.
    Verify that communication to albert.apple.com or phobos.apple.com isn't blocked by a firewall or other Internet security setting.
    Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under "Advanced steps > Rename, move, or delete the iOS software file (.ipsw)" below for file locations.
    Restore your device while connected to a different network.
    Restore using a different computer.

  • TS3694 Trying to update iPhone 5 to latest OS. Now the screen is dark except for the iTunes icon and an icon showing the charger cable pointing to the icon. Bricked out at that point.

    Tried to update iPhone 5 to latest OS. When I looked at the phone a while later, the screen was dark except for the iTunes icon in the middle of the screen and another icon showing the charger cable and an arrow point to the iTunes icon. Now I'm bricked out of the phone. When I hold down the power button after the screen goes completely dark, the Apple logo appears, then the iTunes icon I described.

    Hi Aphthonius,
    Thanks for visiting Apple Support Communities.
    If you only see the "connect to iTunes" screen on your iPhone, this means that the device is in recovery mode and needs to be restored. The information and steps in this article can help further:
    If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    All the best,
    Jeremy

  • Trying to update iPhone. Cannot get past the point where I accept iCloud conditions etc. There is no way to continue. What can I do. I can´t use my  phone

    Trying to update iPhone. Cannot get past the point where I accept iCloud conditions etc. There is no way to continue. What can I do. I can´t use my  phone                            

    When registering the phone, you should be able to choose later or basically not now at the upper right hand side. Most of what I think it will at least have you do is sign into your Apple ID but thats it.

  • Trying to update iphone and received msg that could not back up because it has not been set up yet?

    Trying to update iphone.
    Update did not work.
    Now trying to turn phone back on and restore.
    Received msg that could not back up iphone because it has not been set up yet.

    I have iOS 8.02 on my iPhone 5S and Itunes 11.4.0.18 on a Windows 7 computer.  iTunes is not syncing newly added music CD's.   It's set to automatically import CDs when they're loaded using the AAC encoder and error correction.  After they're importedm the songs and albums show up in the iTunes library, but they don't sync with my iPhone.
    I've tried the following: Went to the Genius Bar at the Apple store for advice, which was useless (unusual); deleted & reinstalled iTunes; switched from syncing all music to syncing manually (and checked every song, album & genre; deleted the newly-added CDs that didn't sync and re-loaded them.
    Is this an iOS 8 problem?  Am I encoding incorrectly?  If not AAC encoder, then what?

  • Trying to update iphone to 5.0 and after going through the entire download, I get the message that "the Network Connection timed out".  Check my network settings.  Help!

    Trying to update iphone to 5.0 and after going through the entire download, I get the message that "the Network Connection timed out".  Check my network settings.  Help!

    I have been having this problem for many many months. I switched off my firewall and windows firewall and i am still having the same problems.
    Apple store were not helpful in anyway and im at my wits end :-(
    Any help welcome

  • Trying to update iPhone but my computer doesn't have enough memory and I don't want to loose media.

    Trying to update iPhone but my computer doesn't have enough memory for backup.  It says I will loose all media off phone if I proceed.  What do I do?

    I think you misunderstand... iCloud backups are stored in the cloud and not on the PC. So, if you do an iCloud backup, it won't take up room on the PC.
    But, if you want to transfer the iTunes purchases over, set up Home Sharing. Also, see this link.

  • Trying to update iPhone 3GS & saying its up to date!

    Trying to update iPhone 3GS & saying its up to date! Anyone help?

    Do you have the latest itunes (10.5)?

  • Getting message "we are unable to complete your activation at this time" when trying to update iphone 3gs to ios5

    After downlaoding ios5 and installing I get the message "we are unable to complete your activation at this time" when trying to update iphone 3gs to ios5 using itunes. Can anyone help?

    Hi David,
    any luck later?
    I'm experiencing the same issue and I see that you're also posting from China. Not sure is location-related but if you managed to activate you iPhone: how did you do it? Just keep on trying?
    I'm a bit fed up of trying. It's already two full days...
    Thanks, ciao.
    Stefano, Shanghai

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