Trying to update ipod.

I have an iPod Touch, model MC544LL, with version 4.3.5 (8L1) running on it and I'd like to upgrade the OS because most new apps require at least 5. There is no software update option under the About so I'm not sure what's different about this device and am trying to figure out how and if this device can be upgraded. Looked all over Apple, but no mention of the model or how to upgrade the OS.

Interesting... I'm not looking at the same link you are.
Here's a direct link: https://sites.google.com/site/appleclubfhs/support/advice-and-articles/updating- ios
And here's the section you're looking for:
Updating iOS Through iTunes
Your device will need to be plugged in to a computer with the iTunes application loaded on it. If it is plugged in, you should be able to launch iTunes and locate the "DEVICES" column on the left. Under this heading, the name of your device should appear. If you click on this, a "Summary" tab should open, as pictured below.
Under the "Version" section, you can click Check for Update, and iTunes will check to see if your software is up to date. If there is a newer version available, the Check for Update button will be replaced with an Update button. If the Update button appears, you only need to click on it and iTunes will do the rest.

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Am trying to update iPod that has iOS 2.2.1 to iOS 4.2 but I am getting the following error message, the iPod could not be restored. An unknown error occured (-1).

Hi , I am trying to update iPod that has iOS 2.2.1 to iOS 4.2 but I am getting the following error message, "the iPod could not be restored. An unknown error occured (-1)." I would appreciate if anyone could let me know what the problem is and if it is possible how to fix it? Thanks

Error -1
Attempt to restore your iOS device two more times. If the issue is still unresolved, the device may need service.
The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

HT4972 I am trying to update ipod touch from ios 4.3.2 to ios 6.1.3. I have it connected to my computer, and the summary in itunes indicates the update is available. However, when I click "update", it opens Windows Explorer and waits for a file name to

I am trying to update ipod touch from ios 4.3.2 to ios 6.1.3. I have it connected to my computer, and the summary in itunes indicates the update is available. However, when I click "update", it opens Windows Explorer and waits for a file name to open.

I am not at that computer now, but I did check via windows update & with the check updates menu choice in the itunes program - neither indicated a newer version of itunes is available. (it is a vista computer).
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Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.

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hello, i've had lots of problems with itunes 7, stuttering music, lock ups etc.- wish i hadn't upgraded!
latest issue is when eventually i updated ipod to 1.2 software and tried to update it i can see playlists for movies and podcasts but not for music.
any ideas how to solve please.
i thinks its bad that apple haven't posted at least a note saying they'll look into these issues

hello again,
i know i can use the black arrow to view playlists on my ipod, but there arn't any - i did a restore on this ipod and so it hasn't got any playlists on it now, and i want to get them back on, i only did the restore because i was having the same problem when i upgraded to 1.2 as i'm having now and i hoped restore might solve it but it didn't!
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i can see playlists under the movies and podcast tabs and i can copy these to ipod but no music playlists.
as i've said i can copy playlist the long way by dragging the playlist from the grey list on the side of the screen and dropping them on the ipod under devices but this will take days
thanks

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If this is posted in the wrong area, this is my first loggin- sorry if I screwed up, mind telling me if I did?
Message was edited by: ShadowSora94

iPod Touch 4G 32GB. I had same problem when I tried updating iOS; iTunes says restoring iPod, but after a while gives error 1603. I tried all suggestions from support: recovery mode, other USB ports, disconnect all other devices, uninstall and reinstall apple s/w and drivers, disable all other services using msconfig, confirm USB are 2.0, re-download updated software, reboot computer, name it! I finally installed iTunes on old Dell Inspiron P4 running XP, plugged iPod in it and device got recovered immediately! Put it back in Win7 computer and performed backup restore. Everything is back as it was. I have no idea what prevents s/w update on main computer. I realized I never get "waiting for iPod" message during attempt to restore, while I do on old Dell. I wonder what triggers this message.

Error message when trying to update ipod software

I have OS 10.3.9 but am getting the following message...,
You cannot install this software on this volume. This update requires OS 10.2.8 or higher. Please advise. Thanks.

If you're trying to install the updater onto your iPod directly, you can't. Instead, install the iPod updater onto your hard disk, and then open the /Applications/Utilities/iPod Software Updater folder. There should be one or more copies of the iPod updater inside this folder; double-click the most recent copy. Once the iPod updater has opened with the iPod plugged in, click the Update button and then follow the onscreen instructions to complete the update. If you get a message telling you the updater couldn't find a firmware image, choose the Update iPod command from the Options menu to continue with the update.
(9571)

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Try:
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- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

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I forgot to add that I'm in Afghanistan and have no way of calling for support or going to a friends house to get help.

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I have a 2nd gen iPod touch and am trying to update the software, which iTunes is kind enough to remind me to do everytime I connect the iPod to my computer. I have synched and backed up recently, or so I thought, before being able to download and install the update. Now when I am trying to do the update it has synched again, but is stuck in backup mode without any signs of progress for the past hour. It said it would take an hour or more to complete the update, but maybe they should reword it to say it'll take a day or more.
The last time I tried to do the update and couldn't I finally downloaded an update to iTunes, hoping that would help but no such luck. What am I doing wrong?

See Here for
Unable to Update or Restore
http://support.apple.com/kb/HT1808

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I tried to update my 2nd Generation ipod touch to iOS 4. After it went through downloading and it started to back up so I left it and when i came back the "connect to itunes screen was on my ipod. I tried reconnecting it to itunes but then an error message popped up saying that it "cannot connect to itunes store. unknown error (-9812)." There are no options for the ipod under the device menu.
Please help!!
Thank -you
P.S. I am running windows XP

stevie_why wrote:
unknown error (-9812)
try if his helps: http://blog.macguy.info/2010/01/itunes-error-9812-itunes-for-windows.html
here's the official troubleshooting tips: http://support.apple.com/kb/TS3297
JGG

HELP ME PLEASE!!! Trying to update ipod!!

Hi guys, i am trying to update my ipod, then this window appears saying iTunes has encountered a problem and needs to close. We are sorry for the inconvenience. Then it says, Debug, Send Report, Don't Send. So i clicked Send Report. This keeps happening. I restarted my computer and it did it again. I uninstalled itunes and reinstalled and it still happened. PLEASE IF YOU HAVE ANY ADVICE PLEASE HELP ME!!!
Inspiron 1100 Windows XP

Maybe here:
iOS: Troubleshooting backup issues in iTunes
To recover now, close iTunes, use the Task Manager if necessary, disconnect the iPod and reboot the computer. They try restoring the iPod.. You may have to place the iPod in Recovery Mode to allow the restore.

HT201413 error -1 trying to update ipod 8g

i got the error (-1) when trying to update and 8g ipod touch. help

Hi there chirokari,
You may find the troubleshooting steps in the article below helpful.
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.
Error 1015 might happen after making unauthorized modifications to iOS, also called "jailbreaking."
-Griff W.

Tried to update ipod touch software now stuck in recovery loop any ideas?

tried to update software on brand new ipod touch but now stuck in recovery mode (displaying usb plug into itunes logo) any ideas?

Maybe:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Last, try restoring on another computer.

Tried to update iPod, failed, no new drivers installed. Now iPod does not show in my computer or in iTunes.

Anyone know how I can update/unbrick this iPod? It's useless. It's stuck on the screen that says connect to iTunes. iTunes doesn't know it's there. My computer doesn't know it's there. It's not the USB port.
Please don't direct me here - http://support.apple.com/kb/HT1808 - already tried, no results.
Last time it was a missing driver for iTunes but iTunes says nothing new is needed. Help appreciated.

Let me try this again. My computer said my iPod needed an update. I clicked ok. iTunes said it was doing the update. I browsed the internet. I came back to it after it was done, and it said update failed, no new drivers installed. Now my iPod touch is a brick. I cannot use it for anything. You know that screen that shows the usb cable, a white arrow, and iTunes? It's stuck there. No amount of pushing the sleep/wake button and home button will convince it to go to any other screen. When I go to 'My Computer', it does not recognize that there is anything there. It is not the USB port. Everything was fine until the update tried and failed.
I am not installing iTunes (piece of crap software that it is) on the other computer in my apartment.
I have exhausted the articles that sort of go with the problems I am having. They all assume a non brick iPod. Mine is a brick and therefore those articles, including the one you linked, are not relevant.
Not meaning to be rude, but I came into this not caring much for Apple's business model. I've had my iPod for .. a week? Maybe two, and nothing I've seen has convinced me to feel otherwise. Apple's products are supposed to just work. I am not finding that to be the case. Anyone with anything helpful please?

Trying to update ipod.

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