Trying to update iPT 2G from 2.2.1 to 4.0.2 but get error -1. Help?

Hi:)
I'm trying to revive an older 16gb iPod Touch 2G (it's an MB) for my friend's daughter. Every time I try to update through iTunes, it says "The iPod could not be restored. An unknown error has ocurred (-1)".
My friend confirmed that it was not "jailbroken". I have the latest version of iTunes. I completely wiped the iPod a week ago. It defaulted to iOS 2.2.1. I don't think it's a communication problem because I can "downgrade" it to iOS 2.2.
I'm not very techy and am pulling my hair out. We can't download any apps without the newer iOS:(
Please let me know if I'm missing any necessary info. Thanks in advance to anybody who can provide some direction with this issue.
peace-

Error -1
Attempt to restore your iOS device two more times. If the issue is still unresolved, the device may need service.
The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
Also see:
-1 error
-1 error too

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