Trying to update latest to PS6
I receive the following error while attempting to install the latest update to PS6:
Adobe Photoshop 13.0.1.2
There was an error downloading this update. Please quit and try again later. Error Code: U43M1D204
I would suggest to update Adobe Application manager from
Windows : http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773
MAC: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774
then try to install the update
If still you are not able to update software and getting same error then uninstall all the Adobe software selecting remove prefernces and Clean the remnants using Adobe CS cleaner tool.
Adobe CS Cleaner tool can be downloaded from : http://www.adobe.com/support/contact/cscleanertool.html
Now install the software again and try to update.
Regards,
Jatin Dembla
Similar Messages
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my iphone have problem. i was tried to update latest version to phone that time gets freezing. iphone shows only charge plugging can you resolve my problem?????
Hello rj_23_sv,
I would be be concerned too if I was not able to update my iPhone. If you have not resolved the issue, I recommend following article for an issue like this:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
As always, it is a good idea to create a backup before hand:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
Thank you for using Apple Support Communities.
Best,
Sheila M. -
When I tried to upgrade my IPAD 2 for the latest software from setting menu of IPAD but unfortunately it doesn't work. It can not be started and also it can not be sync with dekstop pc where i am working now. When I tried to diagnose the problem below message is generated. what can I do please suggest me.
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
To Be Filled By O.E.M. To Be Filled By O.E.M.
iTunes 11.1.1.11
QuickTime 7.7.4
FairPlay 2.5.16
Apple Application Support 2.3.6
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.0.0.117
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0012BB380B2C86D8
Current user is an administrator.
The current local date and time is 2013-12-18 19:14:49.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is not supported. (16005)
Video Display Information
Intel(R) G33/G31 Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {ECF86286-8C37-4FE6-8257-68774D1D88C2}
Description: Realtek PCIe FE Family Controller - Packet Scheduler Miniport
IP Address: 192.168.0.101
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Wed Dec 18 18:23:45 2013
Lease Expires: Wed Dec 18 20:23:45 2013
DNS Servers: 116.90.227.65
116.90.227.15
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was unsuccessful.
The network connection timed out.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2013-12-18 19:12:40.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.3.0),
G: TSSTcorp CD/DVDW SH-S182D, Rev SB05
Drive is empty.
**** Device Connectivity Tests ****
iPodService 11.1.1.11 is currently running.
iTunesHelper 11.1.1.11 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
iPad 2 running firmware version 5.0.1
Serial Number: DLXFJWSZDFHY
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.It is seen when I connect cable from ipad to dekstop then I see the message as "Ipad is in recovery mode." How can be solved this problems ?
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I have 2 touch's that froze when trying to update to the latest ios version. Neither respond to restarting the devices. They are also not recognized in windows or itunes. How do I get these to work. I followed all of the instructions on the apple website and they still don't work. I have verified that I have apple support for mobile devices installed in itunes and my version of itunes is 11.0.1. I am running windows 7 64bit with service pack 1 installed and all of my updates are current. Is anybody else having this problem with their apple devices?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
When I tried to update my iPad I got an error 9. Now, I am unable to access my iPad. It is in a continuous cycle when I try to update or restore the iPad 2. Plug in to iTunes 12.0.1 (latest version). Click update, told can't update, have to restore. Restore fails with error 9. Any help appreciated.
Here's the cycle:
I plug in my iPad when “cable to iTunes shows on iPad screen. It says "Your iPad can't be updated, you must restore it to factory settings." That bad enough news, but it gets worse.
Click Restore
Extracting software…
Preparing iPad for restore
Waiting for iPad…
Verifying iPad restore with Apple…
(empty bar under the Apple logo…does not show any activity)
“The iPad “iPad” could not be restored. An unknown error occurred (9).”
Notes: I just upgraded to OS X Yosemite 10.10.1 on my iMac (27-inch, Mid 2011) in the last week. It’s the first time I’m tried to backup/update my iPad since the iMac update.
I swapped out the USB cable to a new cable and get the same results.
I also unplugged all other USB devices from the iMac and security on my iPad and still get the same results.
I find it strange that it shows no Serial number for my my iPad 2 when plugged in. It shows “Serial Number: n/a on the screen when it displays: “iPad Recovery Mode To update your iPad without erasing its contents, click Update. To restore your iPad to its factory settings, click Restore iPad.
I prefer to update my iPad, but it displays “Your iPad can’t be updated, you must restore it to factory settings. If you previously backed up the iPad, click Restore Backup after the restore process completes.”
It’s a continuous loop. I get the display on my iPad to plug in the iPad to iTunes, plug it in which ends after going through the above procedure saying an error occurred (9).
So now I cannot use my iPad. When I turn it on I get the display showing me to plug it into iTunes with the cable. Since this is the only option I have I plug it in and the loop begins.
Any advice would be appreciated.
Thanks!Hello jaybearden,
Thanks for the question. After reviewing your post, it sounds like you are not able to restore the iOS device since you get an error 9. I would recommend that you read this article, it may be able to help the issue.
Resolve iOS update and restore errors - Apple Support
Check your security software
Related errors: 2, 4, 6, 9, 1000, 1611, 9006. Sometimes security software can prevent your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't preventing a connection to the Apple servers.
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
When I did the latest update, my phone was wiped out completely. My laptop that I had everything on, crashed. I have a new laptop, tried to update on it and of course I couldn't without deauthorizing my account then reauthorizing. I need help! I want my ringtones and picturesd back, and can't get them. Does anyone know how to do this given my situation?
Thanks!cathorio wrote:
I recently changed my lap top. My problem is the new lap top won't accept my apple I D it asked me to sing up for a new one which I did.
I am puzzled by this. The laptop doesn't need the Apple ID - but iTunes does. I could be missing something but ....
Why would you not be able to use your existing Apple ID and iTunes account on a new laptop? If you authorized the computer - you should be able to use your existing account - unless you already had 5 computers authorized with the existing ID - and that was why iTunes would not accept the ID. However, I'm sure that you would have received a popup message from iTunes telling you that you had reached the limit.
I just received a new MBP and my daughter did as well. My entire family shares an Apple ID and we had no issues at all with my Apple ID and iTunes on our new computers and I did not have to sign up for a new account. Did you even try the old ID? -
I currently have iPhoto 8.1.2 on my macbook pro and am trying to update to the latest version. I have had to work backward, but I can only get back to 9.1, which will not install because it says I need at least 9.0 to install it. Is 9.0 available? Will I need to go back even further? Thanks
Upgrading from iPhoto 8 to iPhoto 9 requires a purchase. There are two ways to get to iPhoto 9:
1 - purchase a copy of the iLife 11 disk from a 3rd party retailer like Amazon.com or eBay.com.
2 - if your MBP meets the requirements upgrade you system for free to Mavericks. Then you can purchase the latest iPhoto version, 9.5.1, from the App Store.
OT -
I tried to update to the latest software for the iPhone 4 today, May 16th. After removing the software, I received an error message from iTunes and now my phone has no software and useless for everything including a phone call. I immediately went to Restore it to my last saved version and 4 hours later, I still have "iTunes is restoring the software on this iPhone. I am frustrated beyond belief as this happend twice when I had a 3G. Does anyone know how long it should take for a Restore on an iPhone 4 16 gb? Or if there is a fix for this? I'm about to throw away the phone and give up on iPhones forever. Thanks for any help you can give.
Hi NWL1,
Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario -
unable to update itunes. help. error message when trying to update to latest version of itunes. "the installer has encountered an unexpected error installing this package. this may indicate a problem with this package. error code 2721"
Hello chae84swangin,
I recommend following the steps in the article below when getting an error message trying to install iTunes:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I have tried to update my iPod Touch 4G to the latest update, I currently have iOS 4.1. After the 4 hours an error message appears saying iTunes had lost connection even when I am fully connected to the internet. I have repeated the update 4 times now with not luck. Any ideas?
Thanks in advance
AdamIf you get a network timed out error, try disabling the security software on the computer during the download and install.
You can also try a direct download andinstall by:
iPod, iPhone and iPad Firmware Download
Nera the top of the page aretheinstructions for selecing the download for the install. -
I tried to update the latest update 1/27/14 and it ran into a problem. I am not able to get to my library. I tried to download Itunes and it won't work . What should I do?
Are you sure it was error 0604 since I never heard of that error, it does not appear in the list of errors in the following and a search of Apple's support site gets no hits. However, error 1604 is list and users have reported that error number. If 1604 is the error number the following tell yu wnat to do when you click on that error number:
iOS: Resolving update and restore alert messages -
I Was trying to update to the latest version; i uninstall to download new version because it wasn't letting me update. Now it wouldn't open at all because "The file"iTunes.Library.itl"cannot be read because it was created by a newer version of iTunes".:( How do i go back to last install or make this new version works?
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2 -
trying to update my ipod but i get the error message network timed out. I've already uninstalled and reinstalled the latest version of itunes. I also do not have software update in settings on the ipod. How do i get the ipod to update?
Try the manual method specified here:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch -
Bridge 5.0.2.4 with camera RAW 8.4.0.199 ON a MAC 10.10.1. Trying to update to camera RAW 8.7 to get my canon 7dMK2 raw files to work. But the updater say I have the latest update! Witch I clearly don't have . And my Photoshop have to different camera RAW plug-ins. The old 8.4 and the new 8.7. But it doesn't work. Have removed and reinstalled several times. What is going on? Why can't I update bridge to the latest version 8.7 or read my raw files from the Canon 7dmk2?
Try this:
http://blogs.adobe.com/crawlspace/2011/03/keeping-photoshop-up-to-date.html#notconnected -
There was some updayts for my iPad 4 automatically downloaded. After installing it, the iPad began to restart itself every few minutes.
I tryed to update my iPad using iTunes. After connecting to MacBook Pro, where is installed all latest software, iPad is recognised as "iPad", Serial Number: n/a. iTunes run recovery mode, trying to restore iPad firmware, and in the end unknown error occured (3). Tried many times, not results. And now iPad stays only in recovery mode, can't switch it off. How can I solve this problem please?When I restart my iPad the connect to iTunes comes up and stays on until it shuts down again, I have read a report from Apple support suggesting I reinstall iTunes so I might try that again and also your suggestion which i shall also try, but thanks again - rg1547
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