Trying to update my apps with current email but old email keeps popping up!??
Trying to update my app store and it keeps popping up my old email address. How can you change it to your current one? Im trying to sign in but my old one pops up and even when I type in the correct password for the old one it. Says invalid but I want my current email!? HELPPP!!
Did you update your old iTunes account or create a new one ? If you updated the old one then try logging out of your account by tapping on your id in Settings > Store and then log back in and see if that 'refreshes' the account on the iPad. If you created a new account then you will need to continue to use the old account to download updates to its apps (or to redownload its content) - content is tied to the account that bought/downloaded it and it can't be transferred to a different account.
Similar Messages
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i want to update my apps on my iphone4 and when i go to update them a message keeps popping up saying "sign in to varify your acount" i sign in then it takes me to a billing page i put in all of my billing information and it says security code wrong i i have the Mastercard infront of me every time i try to do this and it tells me that i have an "invalid security code"
Might be an address formatting issue with your iTunes account records. See http://support.apple.com/kb/TS1646.
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I have successfully created a new Apple Id. But when I am trying to update my apps on my iPhone5C, the old Apple Id is appearing. Please let me know how to update?
You should be able to log out of an account by tapping on it in Settings > iTunes & App Store and you can then log in with your new account.
Any content that you downloaded with your old account will remain tied to that old account, so only that account can potentially redownload them and/or download updates to its apps. You should be able to reset the password on an iTunes account via http://iforgot.apple.com e.g. by answering the account's security questions. -
I tried to update the App that I purchased but the message told me that my Apple account is not valid for use outside of US and I must switch back to US store to able to do it. How can I switch the account from foreign countries back to US?
On your phone (from http://support.apple.com/kb/ht1311):
Change your iTunes Store country
Sign in to the account for the iTunes Store region you'd like to use. Tap Settings > iTunes & App Stores > Apple ID: > View Apple ID > Country/Region.
Follow the onscreen process to change your region, agree to the terms and conditions for the region if necessary, and then change your billing information. -
I am trying to update my apps on my 4s but says there is not enough space. It shows i have 19.3 GB of 25 GB. Also, in my itunes...it shows about a quarter of space on the bar is photos but I took all the photos out. Don't make sense.
It's telling you there's not enough space *on your 4S*. The 25GB you refer to is probably that on iCloud, that's different memory than that on your iPhone. You need to delete video, pictures, apps, or whatever ON THE IPHONE, to make enough room for downloading updates to your apps.
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Im trying to update my iphone with ios 5 but, for some reason its not giving me the option to do it? i've restored my phone once like it says do on the website and it hasnt done it? what can i do ?
Are you sure you have a 3GS and not a 3G? The 3G cannot be updated to iOS5. What version are you on now?... Settings > General > About > Version
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I am trying to update my apps using a new user ID. I have changed it and I can't get it to change in the App Store. It keeps asking me for a password for my old ID??
YOu can't update your apps with the new apple id. All apps are tied to the apple id that was used to purchased it, you will need to enter your password from you old id to update.
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Upon updating an app, an unrecognized email address pops up.
Today when trying to update an app (twitter) in the mac app store, an unrecognized email address was entered in the apple id space.
When I try to change it and add my id and pass, I get error 4 and nothing will happen. other aspects of the appstore seem to work
Am I haked?
My other computers work fine.
here is that email that ended up in my apple id
[email protected]
ThanksProbably not you but an email account is a possibility. Contact the iTunes support staff and see if hey can straighten out your account. Try http://www.apple.com/emea/support/itunes/contact
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I am trying to update some apps that I purchased. It keeps requesting a payment, is this needed to update?
Where the apps purchased with your Apple ID, or did you get them from a friend or family member?
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Trying to update my account with new email address.
My original account details I put in the wrong (non existent) email address.
Problem is appears I have since already setup a new account with new email address from my iphone.
Now verification emails are being sent to non existnet email address and I can't change itunes account on laptop.Did you update your old iTunes account or create a new one ? If you updated the old one then try logging out of your account by tapping on your id in Settings > Store and then log back in and see if that 'refreshes' the account on the iPad. If you created a new account then you will need to continue to use the old account to download updates to its apps (or to redownload its content) - content is tied to the account that bought/downloaded it and it can't be transferred to a different account.
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I am trying to update to camera Raw 7.3 but Application manager keeps telling em to update
I downloaded the update to Aplpication manager to get it to 6.2, but when I try to run the patch for ACR 7.3 it still gives an error telling me that Application manager may be damaged and I should update. Anyone know what is causing this , what the workaround for this is?
Just to add" PLatform is Windows i7 8GB Ram.Try resetting your network settings. Are you able to access the internet on any part of the phone?
Settings > General > Reset > Reset Network Settings -
It wont install I wonder why it doesn't. iTunes has installed but it says it has installed incorrectly.
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
I am trying to update the apps in my computer, but even though I am signed in with my Apple ID in the App Store, the tab where I am supposed to enter my Apple ID to to update it, someone else's email apprear. What do I do?
You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, the App Store may prompt you to update "Angry Birds" or "Twitter," but the hacked app may be something else entirely. Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.
1. Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard by pressing the key combination command-C.
2. In the Finder, press command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
Other...
A sheet will drop down. In that sheet, select
Raw Query
as the criterion, then click OK or press return.
Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
4. The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
Quit and relaunch the App Store. Test.
If you find these instructions confusing, ask for an alternative method. -
I'm trying to update my apps on my ipad, but when I go to updates itunes has suddenly defaulted to an old deleted email address, how can I fix this? When I go into settings on my ipad the email address is correct, it's just itunes thats causing a problem. Can someone please help, I cant access the deleted email address and when I try to answer the security questions Apple is telling me that I have entered the incorrect date of birth.....I haven't forgotten my date of birth.... this is so frustrating. What can I do?????
Is it a different account e.g. did you update your account with a new email address or did you create a new account ? If you updated your existing account then try logging out of the account by tapping on the id at the bottom of the Featured tab in the App Store app and then log back in and see if the updated id then shows in the Purchased tab.
If you created a new account then all apps (and any other content) downloaded by the old account will remain tied to the old account, and only that old account can download updates to its apps (and/or redownload its purchases). If you can't remember its password, and can't get the security questions reset (you don't have a rescue email address on the account ?), then you have need to contact Support in your country to get the questions and password reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699 -
Im trying to update an app on my phone but keeps asking me for the password of my cousins account, and I have never purchased an app with his account. I restored my cousins phone on my computer but I dont know if that has to do anything with the problem.
Because that person’s Apple ID was put inside the application when it was downloaded from the iTunes Store.
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