Trying to update my iPad to ios6. Unsuccessfully.
Trying to update my iPad to ios6. I have the latest version of iTunes. I plug in my iPad and look at summary and shows I need to update. I click update. Message pops up saying I haven't backed up some items off my iPad. Click continue or cancel. I click continue. It starts backing things up. I look a few minutes later and it says sync complete. I again click update. Same message comes up. I click continue. It starts backing things up and freezes a while and then window showing the process of the backing up disappears and I back at the same screen needing to update. Getting incredibly frustrated. It's late, it's probably simple, but I can't seem to get anywhere. Any ideas?
Do you have a Wi-Fi network to update over wirelessly?
Similar Messages
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I am trying to update my iPad to iOS 6 but there is no update software option under general settings..please help me. Also I can not get it to connect to wireless service at home but it will other places.
Connect your iPad to iTune (computer) and Check for Updates. Backup before you proceed with update.
http://i1224.photobucket.com/albums/ee374/Diavonex/Album%201/e0f22e92de98ebae10e 3fd537c16619e.jpg -
HT4623 Trying to update my iPad to IOS6
When I go to update software it is telling me IOS5.1.1 Your software is up to date..... and I tried connecting to iTunes on my MacBook Pro and still can't get it to update.... can anyone help? Is it because this is first generation Ipad??
ThanksIf you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Cheers, Tom -
is this a security firewall? how do I allow the update and keep my system protected at the same time?
Let's try the following document with that one.
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
(If the "Automatically detect settings" checkbox is already checked, try unchecking and rechecking it and clicking OK.) -
Hi, I am trying to update mmy IPad to Ios6. I have coonected it to my computer. When I goto Itunes and try to update my software it comes up with an error message. I am definetly connected to the Net. I have reinstalled Itunes twice but still get the same message.
Hi James,
I understand that you are able to access the web on your computer, however you are unable to access the iTunes Store. I have found the following resource which may resolve your issue:
iTunes for Windows: iTunes Store connection troubleshooting
http://support.apple.com/kb/HT1527
If the issue persists after following the above article, you may want to follow the "Windows" section of this resource:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Thanks,
Matt M. -
I tried to update my IPAD to IOS6 and it failed following this recover mode will not wortk either. I have reset multiple times and tried recovery again only to get the same error stating that recovery failed. The error states unknown recovery error. My system OS is up to date with OS X 10.7.5. Itunes is up to date with 10.7 (21).
Try:
- Powering off and then back on your router.
- The Additional Information paragraph of
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem -
When I try to update my ipad to IOS6 I get and error 6 message. Any idea what that means and how to fix it? I tried updating via Itunes and also normal download.
What model iPad and what version of iOS is it currently running?
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
Cheers, Tom
Error 2, 4 (or -4), 6, 1000, 9006
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
Restore your device while connected to a different network.
Restore using a different computer.
Message was edited by: Texas Mac Man -
I am trying to update my ipad to ios 6 but the update software tells me that my 5.1.1 is the current version
If your iPad is the first generation then 5.1.1 is the highest it can go. iOS6 is for iPad 2+
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Hello, I am trying to update my ipad to the lates ios6, is there any help for me? Thanks
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 4: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you are updating using wifi, locate your iPad close to your router so you don't get a wifi dropout (can cause update corruption).
Cheers, Tom -
When trying to update my iPad on iTunes I keep getting a message that the download has stopped because the file is full. There is plenty of space on the iPad. Also, the message says to check the settings. What am I supposed to check in the settings? What do I do now?
I have the same problem. It is only with tv shows and only with programs I have downloaded after the software update.
Apple support sent me the above link too....but it doesn't solve the problem...my computer is authorized and the content is in my library and will play on my Mac air, but it will not sync the tv shows, it keeps saying my computer isn't authorized for it.
No answers here, but you are definitely not alone with this issue. -
I keep getting "the network connection could not be established" message when trying to update my iPad, iPad2 and iPhone4 devices using either my iMac or MacBook. The Macs and iOS devices are apparently working correctly otherwise. Problem started about a day ago when I connected one of the iPads to my iMac and iTunes notified my of an update for the device. I tried and got the above message. Tryied other iPad2 and iPhone4 and get the same message. Also, get same message when trying to update using the MacBook. My system SW is 10.7.3 on the iMac and 10.6.8 on MacBook. iTunes is version 10.6. Have gone thru the check list of things to check and have re-started. Would appreciate any ideas. Thanks.
Another user named Springbk posted a fix that worked for me as I was having the same problem today:
I Changed my DNS settings to OpenDNS
On a Mac go to SYSTEM PREFERENCES>NETWORK>ADVACED>DNS
change DNS by adding ( + )
208.67.222.222
then
208.67.220.220
click okay/apply after. then try the update. after the update, just delete the two open DNS server numbers. should revert back to your old one. -
I just recently tried to update my ipad from ios 4 to 5 and now I am getting an error message when I try to connect it to the computer so that I can download all of my apps, etc. please help! Error message says iTunes could not connect to this iPad. An unknown error occurred (oxE8000000A).
Help!Syncing with iTunes on a Mac or PC requires:
Mac: OS X v10.6.8 or later
PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
iTunes 10.7 or later (free download from www.apple.com/nz/itunes/download) -
When I am trying to update my iPad 2 via syncing it with my PC, I get the following error message: "iPad software update server could not be contacted." Any ideas?
Try rebooting your router and or cable modem. Unplug it/them for about 30 seconds and then plug back in. See if it works then. Reboot your iPad as well.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
I tried to update my ipad with IOS7, it crashed!!!!!! now my ipad will not work, have tried to restore the ipad, will not restore, help please??
I tried to update my ipad with IOS7, it crashed!!!!!! now my ipad will not work, have tried to restore the ipad, will not restore, help please??
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I tried to update my iPad 2 with the iOS 6.0. Now I am stuck in restore mode. I get "unknown" errors 3014 and sometimes -1. Any ideas?
Try a hard reset: hold the power and home buttons simultaneously until the Apple logo appears.
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