Trying to update my iPhone 4 software
Trying to update the software on my iPhone 4 but it's saying could not be restored error occurred (3194) any ideas.
The official instructions are below. To summarize, either your antivirus/firewall is blocking access to Apple's activation servers, you computer has been used to hack or jailbreak some Apple device at some time in the past (not necessarily the phone with the problem) that corrupted the "hosts" file on your computer, or your phone is broken.
You can always take the phone to an Apple store and they will update it for you. Be sure to make a Genius Bar reservation first at http://www.apple.com/retail.
See: http://support.apple.com/kb/TS3694#error3194
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software and ensure that communication to gs.apple.com is allowed. Follow these steps for assistance with security software.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow the advanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
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Did you fail to create a backup of the device prior to attempting to update?
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If you've lost media, pictures, contacts, etc, there is nothing that can be done without a current backup to restore from. Hopefully you have learned an important lesson. -
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Hi Careesa,
Your iPhone is in recovery mode-- you need to connect it to your computer and, most likely, iTunes will ask you to restore it. If you recently backed up this shouldn't be too much of a problem. -
I recently tried to update my iphone software via itunes but got an error and my iphone has gone to recovery mode and now it doesn't connects to my itunes. i tried everything but can't connect and apple mobile device(recovery mode) driver is not installed. Where can i get apple mobile device(recovery mode) driver software? please help
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P.S.
These are user to user forums. You are not addressing Apple by posting here. -
HT1338 trying to update my iphone software
trying to update my iphone it says in my software update
Have you tried hooking your iPhone up so you can see it in iTunes? If there is an update, you can check there and then download the update.
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I imagine you are talking about iPhone 4 CDMA (Verizon, Sprint). iTunes will only allow Update or Restore to iOS 6.0.1 You need to update iTunes on your computer to current version 10.7, with computer click the iTunes Tab at the top of this page and install current iTunes 10.7 If this iTunes will not install you may need to update your computer System, or try a different computer.
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Hi I need help tryna activate my iphone 3gs after trying to ugrade the software. it wont allow me to activate my phone now
I imagine a ton of people are attempting to activate after the update, and the server is getting overloaded. Simple patience, maybe keep trying, and if possible, try a little later. Think of it as all those people lining up at Apple Stores + about a million more.
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When updating new iPhone software I have to use a different computer.
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Any reason why you have not updated to 10.6.4? On your iMac, navigate to ~/Library/iTunes/iPhone Software Updates and delete any & all .ipsw files you find. There should only be one, but delete all that are listed. You will most likely have to first turn on show all hidden files & folders to see them. Once done, run software update. Make sure iTunes is up to date. Once done, launch disk utility from your utilities folder, select your hard drive, select "Repair Permissions". When finished, re-boot your computer. See if you can update now. There should be NO firewalls or anti-virus running...none.
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did you download the frimware for your iphone 4 from the web not from the itunes ?
if so you obviously downloaded the wrong one
here is the ios 5.1.1 for iphone 4
GSM:http://appldnld.apple.com/iOS5.1.1/041-4293.20120427.3DRyb/iPhone3,1_5.1.1_9B206 _Restore.ipsw
CDMA: http://appldnld.apple.com/iOS5.1.1/041-4291.20120427.Zs8F0/iPhone3,3_5.1.1_9B206 _Restore.ipsw -
I tried to update my iTunes software on my iPhone today and plugged it into my laptop. Before the process was complete, I received an error message saying I had to "restore" my iPhone before it would work with iTunes. Even more importantly, and troublesome, is the fact that now my phone won't even work at all. I can't turn the iPhone on, and all the screen shows is the iTunes icon with a picture of the white power cord. Can someone advise if there is a way to update the software without restoring my iPhone, which will cause me to lose everything on the phone (much of which I have not backed up yet)? Last, is my stuff already backed up by iCloud? I believe I have sellected that option on my phone, but honestly, have never really understood what iCloud is or does. Thanks in advance for any assistance/advice.
why dont someone answering gthis ******* problem..
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Trying to update my iPhone 5 iOS 6.1.4 to the new iOS 7 and it says my software is up to date.
Trying to update my iPhone 5 iOS 6.1.4 to the new iOS 7 and it says my software is up to date.
Please help. Are the servers just down?Apple's servers are busy. Check again in a few hours or tomorrow.
(89483) -
I'm getting this problem when trying to update my iphone 3gs it says that the iphone software could not be contacted and I went on youtube got some advise to go into my hard drive to fix the error I have nothing in my host file please help me if you can this is all new to me.
Read this: iOS 4: Updating your device to iOS 5 or later
... oh I think it is a 3gs or a 3
This makes a difference. What does it say in Settings > General > About?
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