Trying to update my payment information

I have tried through Safari & Firefox to update my payment information but it won't let me edit my info.

Credit card https://helpx.adobe.com/utilities/credit-card.html may help
Change Account https://forums.adobe.com/thread/1465499

Similar Messages

  • I am trying to update my payment information in iTunes and it keeps say to contact support.

    I am trying to update my payment information in iTunes and it keeps say to contact support.

    Click here and ask the iTunes Store staff for assistance.
    (103094)

  • HT1918 I have been trying to update my payment information and I am unable to do so, can you please assist?

    Can you help me update my payment information in itunes

    You should be able to update your payment info as described on the page that you posted from e.g. by logging into your account via the Store > View Account menu option on your computer's iTunes. If that isn't working, then are you getting any error messages, and what are you trying to change your payment method to e.g. debit or credit card ?
    If it's a debit card then I don't think that they are still accepted as a valid payment method - they are not listed on this page and there have been a number of posts recently about them being declined
    If it's a credit card then is it registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is and if it's being declined then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management

  • I am trying to update my payment information but my subscription is expired (without reaching one year) and the 'edit payment' link is not visible anywhere....HELP!

    Has anyone experienced this?  Why is my subscription expired?  I have six days left to update my payment information, but there is no way to do so...

    Verify Account https://forums.adobe.com/thread/1465499 may help
    -Credit card https://helpx.adobe.com/utilities/credit-card.html

  • How come I don't get the none option when trying to update my payment information?

    Answer pleasee

    Note:  None is not an option in all Countries and/or Regions.
    If necessary...
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • Help! Can't update my Payment Information.

    I've recently had to cancel my old credit card. I've just been handed my new one. Same bank, same billing address. I've been trying to update my payment information for two days now, with no success. iTunes says one of two things: "Your credit card informatin does not match your bank's records. Please enter a US credit card and matching address." Of course the credit card is US as well as the bank. I
    've already called the bank twice to check that all the information is correct: billing address, credit card number and that the card is activated, etc. And they've said yes to all the aforementioned.
    The other legend I recieve is: "Enter a valid security code." So it's either one or the other, but I just can't get it to work. And the bummer is that I can't update nor download anything from iTunes nor the App Store until I get this corrected.
    Any takers? Please Help!
    Thanks ahead for your wisdom.
    evf

    "Enter a valid security code."
    Try the troubleshooting help here >  iTunes Store: My credit card's security code or zip code does not match my bank's records
    And something else to try...
    Launch iTunes then from the menu bar click iTunes > Preferences then select the Advanced tab.
    Click:  Reset warnings and Reset cache then click OK.
    See if that helps.

  • Hi I am trying to edit my payment information to update a new credit card to ensure my service is not interrupted but it is not allowing me to do so - please help

    Hi I am trying to edit my payment information to update a new credit card to ensure my service is not interrupted but it is not allowing me to do so - please help.  I have logged in, but there is not way to edit my information or add a new card online

    Hi johpulp,
    Kindly refer this link of FAQ:Manage your membership and payments | Creative Cloud
    You can update It manually by following the steps given in this FAQ or you can reach to our chat support: http://adobe.ly/19llvMN
    Regards,
    Florence

  • Im trying to increase my iCloud Storage but receive a message "Your Apple ID has been disabled" I have already updated my payment information...what do I need to do to enable it?

    Im trying to increase my iCloud Storage but receive a message "Your Apple ID has been disabled" I have already updated my payment information...what do I need to do to enable it?

    See this Apple document for help...
    http://support.apple.com/kb/ts2446

  • HT1491 Hi - I am trying to change my payment information but I keep getting the message that my session has timed out. I have turned my phone off but that doesn't seem to help.

    Hi - I am trying to change my payment information but I keep getting the message that my session has timed out. I have turned my phone off but that doesn't seem to help.
    Does anyone know what I need to do?
    Thanks. :-)

    What are the exact error codes that are appearing when trying to update?
    Have the steps for troubleshooting those errors as listed in the article from which the question was posted been tried?

  • I am trying to update my billing information and it is not allowing me to do so

    I am trying to update my billing information and it is not allowing me to do so

    Moving this discussion to the Adobe Creative Cloud forum.
    Alyssa0909 please try utilizing a different web browser.  I would also recommend reviewing Renew, extend, or restart your membership which discusses how you can update your payment information.

  • HT1918 Trying to update my payment info

    Hi there, I'm am trying to update my payment info and trying with two differents credit cards cards and that info I've been adding is correct but I keep getting a message that the credit cards info is wrong.  What else is to do?

    Hi there Dimeaglass,
    You may find the information in the article below helpful.
    iTunes Store: My credit card's security code or zip code does not match my bank's records
    http://support.apple.com/kb/ts1646
    -Griff W. 

  • HT204266 cannot update my payment information

    I have tried repeatedly to update my payment information for iTunes.  My new inforamation will not save and I cannot download ANYTHING, including free apps. This is really REALLY irritating the **** out of me.

    i went back to check the Mac entry just to make sure it stuck.  when i enter the CORRECT security code it seems to accept it.  i click done and it seems to save the info.  but when i re-log in, the security code and exp date are empty.  this is the correct info.
    this is so frustrating that you are not able to speak to someone by phone at Apple about this type of issue. 
    i fully appreciate your help but there seems to be something going on with apple's recognition of my credit card info...

  • I am trying to update my payment

    I am trying to update my payment for App World. I want to use my Paypal I enter all of my information but I keep getting a error. "We ran into a problem while processing your request. Please try again later. (PS1036lq). Been two days and no issue with my Paypal. Any help or know what that error code means? I had no issues but when I installed the upgrade to App World it wants me to update my payment method.

    Hi and Welcome to the Community!!
    Please double check your PayPal account -- log into it from a PC/browser and ensure that the credentials you use there are identical to those you use to log into MyWorld. Also ensure that all credit cards you have attached to PayPal are current and valid...we have learned that if there is any credit card attached to your PayPal account that is invalid for any reason (e.g., expired), it will prevent AppWorld purchases from completing, even if it is not the funding source. Further, there must be at least one (valid) credit card attached to the PayPal account.
    We also have heard from some users who report that creating a whole new PayPal account somehow fixes things and allows them to make purchases. I'm not sure why that works, but reports exist that it does.
    Also please try a hard reset: With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
    Cheers!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Tried to update my billing information

    Tried to update my billing information but keep being told the info I put in does not match my current banking information. What should I do?

    If it's a debit card then I don't think that they are still accepted as a valid payment method - they are not listed on this page and there have been a number of posts recently about them being declined.
    The 'charge' is temporary, each time that you change the card details on your account a temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
    Store holding charge : http://support.apple.com/kb/HT3702

  • I am trying to update my billing information but it said security code invalid i am not trying to buy something i just wanna update it

    i am trying to update my billing information but it said security code invalid i am not trying to buy something i just wanna update it

    Moving this discussion to the Adobe Creative Cloud forum.
    Alyssa0909 please try utilizing a different web browser.  I would also recommend reviewing Renew, extend, or restart your membership which discusses how you can update your payment information.

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