Trying to update new iPhone 5S from backup. Apps fail to move
iPhone 4 ( Updated OS and did a backup before and after OS update)
Got my new iPhone 5S.
Did a normal startup with new phone and selected to restore from backup that was done above. (iTunes)
Did this with the option of creating new phone and option of just doing the restore.
Tried erasing new phone again and did another backup of old phone.
Did another startup on new phone.
Did another restore.
Same results. Can't get apps to move over. No apps moved at all.
PICS/Contacts/Phone calls/Txt messages. All those moved.
No apps whatsoever. I'm sure I'm just not selecting something.
Any help would be appreciated.
Regards,
Terry
I figured it out.
I didn't have Apps in iTunes at all.
I needed to move apps from phone to iTunes which I finally figured out.
Once I did that I was able to sync the apps to new phone.
instructions on doing this via this chat need to be clearer.
I'm not an Apple super user and I didn't know I needed to move the apps. I thought hitting sync would work. That only works to move apps from iTunes to device. At least that's the way it seems.
Similar Messages
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I have read that this is a common question, but I just don't understand and need it explained to me in a simple manner.. I'm not very "tech savvy". Why would music and apps NOT be included in a back up?? Where are they now? Apple replaced my iPhone so I don't even have to old one for reference. I can re-download my apps at no extra cost, but it seems like in order to re-download my music, I would have to pay for it again! What to do???
Apps and music do not need to be saved in the backup, they are already in iTunes. iTunes contains your music library and your apps. Apps can be transferred to the iTunes library as necessary, but music should be housed there. If it is all music that you downloaded from iTunes, then you can put it there the same was as you do apps, but transferring purchases.
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That is only a feature of iOS 5 or later...
You have iOS 4... See Here...
http://support.apple.com/kb/HT4972
OR...
Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
If an Update Appears Install it... if not... you are up to date for your particular Device...
See the Using iTunes Section Here...
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Thanks for any help with this problemI tried powering down and re-starting the iPhone (as suggested at http://support.apple.com/kb/TS1275). This seems to have cleared the "...not connected to the Internet" problem, and iOS 6.1 is now in the process of downloading.
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Hi....I have tried to update my iphone 4s from 5.0.1 to 5.1 using itunes 10.6.1 on windows and it keeps on failing...any help...?
attiefrommars wrote:
any help...?
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when i was trying to update my iphone 4s from 6.1.4 to ios 7,its asking to change the media sync options,how can i change that option,can any one help me.........?
I tried powering down and re-starting the iPhone (as suggested at http://support.apple.com/kb/TS1275). This seems to have cleared the "...not connected to the Internet" problem, and iOS 6.1 is now in the process of downloading.
Thanks very much for your feedback. -
im facing problem while trying to update my iphone 4 from version 4.3.1 to iOS 5. While processing the downloaded 774mb file, it comes with the statement that the network connection timed out. why???
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i am trying to update my iphone 4 from ios 5 to ios 6 but i got error 6 anyone had same problem?
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service. -
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Downgrading the iOS is not supported, and likely has caused the problems you are experiencing.
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The full message said:
There was a problem downloading the software for the iPhone "Judy's iPhone 4". The network connection was reset.
Make sure your network settings are correct and your network connection is active, or try again later.
I am trying to update the iPhone for my grandmother, Judy, as I am leaving for Paris on Wednesday night and we want to have Facetime installed on her iPhone before then, so we can stay in contact with each other. It is the simplest way for this to happen but the program simply will not allow me to update her iPhone.
Is there any way to get past this error and update her iPhone? Any help will be greatly appreciated.Dear Jody..jone5
Good for you that can't update your iphone because I did it and my iphone dosen't work for example I can't download any app like Wecaht or Twitter..
Goodluck
Atousa -
please help me update my iphone 4 from version 4.3.3 to version 6.x.x. i am having problems completing the update. it stops and says "unknown error # 3194".
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service. -
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HT4623 Trying to update my iPhone 4s from ios 6.1.3 to ios 6.1.4
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Good grief.... I simply turned the phone off!!!!!
I will try this restore and see if it works as I have checked the headphone jack for debris and couldn't see anything and have done what I could to clean it out should there be anything in there...
Appreciate your help Ocean 20.
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